Address: | 1405 Ollie St, Raleigh, NC 27609, USA |
Phone: | +1 919-872-9459 |
Site: | pattersonperformancesaab.com |
Rating: | 4.9 |
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Vic Venettozzi
The guys at Patterson Performance have; well, more or less restored our 2007 Saab 9-3 Aero convertible over the past year. Recently, Patterson located an entire array of tail light assemblies to freshen up the back of the car. When we picked it up late on a Friday evening, we noticed one of the lights had a smudge which turned out to be inside the housing and couldnt be wiped away. After leaving a vMail Saturday about the problem it was several days before I thought to follow up. Well, without a question or delay, the folks at Patterson simply explained they had listened to our vMail, secured another unit and it was on its way. I almost dropped the phone. True customer service and concern for quality. They make owning a Saab an easy thing...
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Arend Klooster
I have been having my 2002 Saab convertible serviced at Patterson for about 2 years now since I moved to the area and they have always treated me well. I sometimes stop by unannounced for small problems and they are able to help me out right then and there. When I have a larger problem and they are booked up I always ask if they can squeeze me in early to get the problem solved and Eric has always been accommodating. Last time I was there they needed to order a hose for my engine and the mechanic working at the time (did not get his name) gave me the hose off of his Saab to last me through the weekend until the part came in. Kathy at the front office has always been very helpful as well. Good service! Thanks!
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Russ Wollman
Based on the fine, very thorough, and fairly priced service Patterson has given my Saab cabrio, I felt completely comfortable buying a used and beautiful Saab Combi. I know that these strange and wonderful Swedish cars that have captured my heart are in great hands there. This is a rare garage staffed by the rarest sort of people—real car guys. Whenever you go there, youre likely to find some interesting machines: Saabs, of course, but also Alfas and Citroens among others. Patterson Performance is the ONLY shop for your Saab, and your every visit will be interesting. PP is reason enough to make Saab your set of wheels.
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Anonymous User
I have to say I had a very positive experience here in getting my SAAB 93 repaired and will be back again. These folks are friendly and down to earth and honest too. They took the time to ask questions about the problem I was having rather than telling me what was going on before they even looked as some other shops will do. If you need great, reliable service for your SAAB I highly recommend this shop and they will earn your repeat business with a reasonable and accurate estimate and great friendly attention too..
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Joseph Sutherland
Eric is the best. Hes a true mechanic -- not dependent on on-board diagnostic computers to tell him whats wrong. And he goes the extra mile to make sure any problems get fixed, regardless of difficulty. We take him tough repair cases that stump even factory authorized dealers & specialty shops -- e.g., an exotic foreign-brand power convertible top that interior and body specialists could not get working. We have not found an automobile repair problem he could not solve.
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Fred Young
I have had Eric work on my vehicles on four different occasions over the past three years and he has treated me exceptionally well and very, very fairly. None of his work has had to be redone or "tweaked" after the fact and the charges were extremely reasonable. Not only was his work terrific but he and Kathy could not have been more gracious. I highly recommend Paterson Performance.
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Anonymous User
I have a 2002 Saab 9-5 Areo. Its a great car and I want to keep it a lot longer. Patterson Performance will help me do that. They really know Saabs. They fix things the first time, even on my "quirky" Saab. And their prices are better than the dealer - which is in Cary now. I imagine they are great for any Euro import but I know first hand they are great on Saabs.
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MJ May
We have used Patterson Performance for our vehicles for many years. We are very pleased with the service, professionalism, honesty and knowledge we encounter every time we have our cars serviced or repaired. We have referred our friends and neighbors and they too have stayed true customers.
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VT Lee
Fantastic shop, the only place I will ever bring my Saab from here on out if/when it needs repairs. Smart mechanics, courteous staff, quick turn-around time, and Zero pressure/hard sell when I couldnt afford all the repairs they noted the car would need in the future!
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Josh Naftolin
Best place to get your Saab serviced. The best because Eric does not give you a hard time about owning a Saab. He understands the passion of loving a true vehicle that rides, handles and performs to its best abilities. He knows your car better than you do!
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Matthew Marotta
Ive been a Patterson Performance customer for almost 10 years and have never been happier with a mechanic before. Hes team is friendly, honest, helpful and very knowledgeable.
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Nick R
They know cars, honest, dont try and sell you things you dont need. Friendly reliable service. Customer for 7 years highly recommend.
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Michael Gjertson
Eric is a great guy. Hes taken care of my Saabs since I moved to Raleigh.
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Hunter McNeill
Honest and reliable and all of the staff are knowledgeable.