Orange Dog Garage
| Address: | 11520 Main St, Clarence, NY 14031, USA |
| Phone: | +1 716-759-7707 |
| Site: | orangedogwoof.com |
| Rating: | 5 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
Location
Photos 4
Reviews 8
MI
Michael DePasquale
I had been having ignition problem with my 2007 Ford Explorer. I brought it to a local Ford dealer and they told me it was a bad coil and plug. Replaced both, warranty only covering the coil not plug and still had to pay a deductible. Still having the same problem after about a week, I brought it back to a different Ford dealer. They said they could not figure out the problem (“No Codes”) but recommended replacing all the coils. Warranty would not cover this because there was no definitive failure. I then brought the Explorer to The Orange Dog Garage. After explaining everything to Norm he spent about 15 minutes looking at my Explorer and found that I had a broken spark plug. He told me he could replace the plug while I waited. Since I already replaced one I had him replace them all, and even though he did not recommend replacing the remaining coils I had them replaced as well. The broken plug had broken in a way the Norm could not get it out by normal means. This was a Saturday morning, not having any way of getting the plug out Norm told me I may be without my vehicle until Monday or Tuesday. I told him that was going to be a problem. Norm then went to his office and five minutes later he was on his way to pick up the tool to remove my broken plug. He went out of his way to get me up and running. My total bill was about 75% less than what I was quoted at Ford to replace just the coils. The biggest expense was replacing the coils, which Norm did not try selling me. This is why I will continue to have The Orange Dog Garage service all my vehicles.
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Tim Lewis
I went to Orange Dog Garage looking for a trustworthy and locally-owned shop for my Hyundai Accent. Originally, I took my car to a corporate chain brake & muffler shop, where they said I needed new oxygen sensors and a new catalytic converter (parts alone would have been $1,200). They couldnt explain exactly why those were necessary, so I went on the hunt for a better shop. Online reviews led me to Norm at Orange Dog Garage, and Im so glad I took my car there. He took his time in evaluating the problem, and found that there were NO new parts needed (just some disconnected wiring). He literally saved me from spending almost $2,000 in parts and labor. He did convince me that some brake work was needed (I have been putting it off for a while), so I had him do the work. Car is running smoothly. Only issue for me was the distance--hes pretty far out there in Clarence. But totally worth it.
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Kristen Pfalzgraf
My check engine light came on and I took it to Norm right away. He said there was three issues. Now any other mechanic would try to convince me to get all of the repairs fixed asap. However, he informed a couple of the problems could wait, and to not worry about it for the time being. Which I really appreciated. Ever since then I have been coming to him for all my repairs. He is definitely a trust worthy mechanic, and I highly recommend the Orange Dog Garage.
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Anonymous User
Norm has been taking care of our family for the last four years. We found him when one of our sons was having issues with his "beater". He services our childrens old vehicles and is always good to them. He is fair in price and gets the job done quickly. My husband and I take our newer vehicles to Norm as well. Norm has one of the cleanest garages around and does great work. We have had great experiences at the Orange Dog Garage.
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Anonymous User
Its nice to go to a shop that will help get you back on the road. Norm is one of the best tecs you can take your vehicle to. Fast friendly service no strings attached He has saved me well over $2000.00 in repairs to my rover. Hes the only shop I trust with my truck. Orange dog customer for life!
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Anonymous User
Best mechanic in the area! Norm is very respectful, doesnt treat you like you dont know what youre talking about, and more importantly doesnt try to sell you anything you dont need. Recommended for anyone!
KA
Kat Linaker
The quality of the work and attention to detail were outstanding. They were honest and ethical and did an excellent job at a very good price. I would recommend this mechanic without hesitation.
JE
Jeremy Bates
The owner Norm is a great guy and will take care of you.
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