A 1 Brightside Auto LLC

1826 Sunset Ave, Rocky Mount, NC 27804, USA

Address:	1826 Sunset Ave, Rocky Mount, NC 27804, USA
Phone:	+1 252-231-3301
Site:	rockymountautorepairs.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM Closed

Location

Photos 26

Reviews 11

Justine Wilkerson

Zero star i would click on if i can. I giv this horrible place a ONE star only. I sure will leave a 2nd comment,other one is at tripp auto in rocky mount page,and i am glad i found them. A-1- Brightside Automotive, sucks. Just how i feel and i am sharing it for others to take heed to and be careful. - DO NOT GO THERE. Horrible. The guy charge me (bashar) almost (in total)$200.00. I will break it down for you. He charge me about 95-100.00 JUST TO LOOK AT IT on the diagnostic machine(or supposedly)just to look at it, 95.00 smh TRIPP AUTOMOTIVE only charge 40-50 bucks. Then A-1 shady business charge me about $80 for labor, and did not even know why the damn car did not start, smh he kept "changing reasons"as to why it would not start."He also tried to circumvent his statement from 1st and 2nd discussion on the phone, about the car, by then,later,jackinup price. Who does that?He didnt even tell me with a straight answer or our familia members, what really was the matter with the car. SHADY he was. Do not trust A-1 Brightside Automotive,or record each word if youre able to so youre able to have if ever warranted proof of what was said. This guy again did nothing,did not know anything about the car,and later i took it to a place on same street, and the other auto place fix it,knew within less than 15 to 30 min., what the issue was.Fixed it up and i was on the road with the familia, within 3 hours from time the other spot knew what to do as a REAL mechanic professional shop would know. Be careful going to A1. Be very careful.adios.

Ashley Penn

If you like having to take people to court, then this is the place for you!!! If I could give negative stars I would. I usually dont post reviews, but people need to know that they shouldnt take their vehicle here. Especially if they depend on their vehicle. We took my husbands truck there Saturday to have new breaks put on and an oil change. Keep this in mind, WE DROVE IT THERE! Told us it would cost $700 to have done what we asked. On Monday they tell my husband that the back end was messed up (We couldnt even pick the truck up and take it somewhere else, not in the shape we dropped it off in!) They told us it was messed up when we brought it in! We think they messed it up when they took it off the lift. We ended up having to pay $1,600.00 to even be able to drive my husbands truck away from that shop! NOW IT PULLS TO THE RIGHT WHEN YOUR DRIVING IT, AND HAVE TO PUT BRAKE TO THE FLOOR TO STOP!!!! The only thing they did right was put the oil back in the truck! Be seeing them in court!

Andrew Fiske

Great shop. On a road trip from Philadelphia we ran into some car trouble on a Saturday afternoon about 2.5 hrs from our destination south. I had a 1 and 4 year old stranded in 90 weather. Googled closest shop that was opened and it was A1. Spoke with the owner Bashar who was very knowledgeable and professional and he quickly arranged a tow to his shop. I was concerned how long the work might take and Bashar said they’ll get it done today even if they have to stay a little late. The crew quickly got the car in the garage and got to work. A couple hours later- past their closing- they got everything wrapped up and car running great. A1s crew was polite and personable the whole time. I admit, I expected a little gouging on the bill at the end, but no, cost was reasonable! I consider myself lucky to have found A1 Brightside that day. Thanks again, gentleman !

Kim Bunn

Weve used them twice in the last month, once for my brakes which had totally gone out and once for a replacement of a control arm on my husbands car. Each time we received professional service at a good price and excellent turnaround time. We were so impressed by how when we showed up at their shop with no brakes (and no money), they actually gave us a ride home rather than have us risk driving home with faulty brakes. Both times we were quoted prices from other shops that were HUNDREDS more than what A1 charged! My husband and I were very pleased and will DEFINITELY be back!

Carrion Drake

I have never had such a positive and wonderful experience at a mechanic shop, I wish we lived closer so I would be able to have them as my go to. My husband and I were making a trip to Daytona from Pennsylvania for business and our car broke down. They were so prompt and compassionate and understanding. As things were being done we were spoken to with respect and explained what was going on every step of the way. If you are in the area or traveling and you need anything with your vehicle, I HIGHLY recommend this place. #silversubie

Cheryl Pitt

Um using my girls tablet but dat dont matter its about da wrk dat I had done at bright side auto ,if u want ur car done right dats where u need to go,you perfect is all I can say dem dudes do da do. If its broke and u want it fixed right dats where u nd to to go .....da bad ,,,,I dont no dem outside of wrkn on my car ,,,take ur vehicle to dem u wont b mad ......peace Bashir , u did wat it do.Two thumbs up ,um glad I took my carto ur shop thnx mane.

Andrew Rommel

Friendly staff, clean waiting area, great service and spot on diagnosis of my cars problem (no codes or check engine lights were showing). Services were completed in a reasonable amount of time. Fair pricing (offered pricing choices that included off market parts and dealer parts to accommodate budget), work was guaranteed. We use A1 Brightside for everything from annual emission checks to major repairs for all our cars. Highly recommend.

Eva Harris

ALEX, i 100% believe your post. So glad we have in our generation social media,and can bemoan immediate,and or sue the owner. I might do that. I know also JUSTINE post say about jacking up price,then not even knowing what was wrong with her car sound true because i know some 1 who is saying they went there too and experience the complete analogous issues, et.al., so i will warn others publicly about A1 Brightside Auto too.

John Kennedy

I am very satisfied with the service I received at A1 Brightside Auto. My water pump blew in my car. A1 Auto towed my car to their shop, fixed it, and I was driving the next day. Very fast service, reasonable prices, and friendly staff that explains everything to you. I couldnt ask for better service! I have been dealing with them for over a year now and will continue to have my vehicles services there. Thanks A1.

Jazlyn

This is my third visit to this establishment and may I just say what a amazing productive team! Ive been having brake issues for the longest and the owner in his employees fixed my problem with no issue and at a reasonable price! Very friendly and the owner was such a pleasant gentleman....thank you so much I will definitely be back!!

Krystal Williams

Excellent Service every time. Ive had my vehicle serviced at A 1 Brightside about 4 times and each time, Ive been very pleased. Prompt and efficient service and the service techs have been nothing short of professional. It is my intention to continue to use them for my auto care needs and highly recommend them to others. Renee Knight