Address: | 800 E Tallmadge Ave, Akron, OH 44310, USA |
Phone: | +1 330-633-5037 |
Site: | uhaul.com |
Rating: | 3.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Jiawei Li
Im a service member with the US army. I had a hitch installed there this Dec.2015 due to a military relocation. The hitch guy didnt install it professionally and its causing me to have all kinds of taillight problems due to shortage and corrosion. I have a 12 Ford Focus, took it to the Ford dealership, technician showed me the corroded wiring harness and said it was very poorly done. I got a phone call from the hitch guy after I filed a customer claim with U-haul customer center to figure out the solution. The hitch guy, John, never got back to me with any solution or follow-up. Im very disappointed at the service they provided. They dont respect service people for this country. They forgot what they were in the business for at the first place. I paid 400 dollars for the hitch installation and another 450 for the repair at Ford. Too absurd....
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Ian Lab
The U-Haul staff here were very incompetent at their jobs. There were a lot of problems during the process of renting a trailer here and they couldnt figure them out. They apologized and tried to give me a discount for the troubles (so Ill give them 2 stars), but the system charged me for the full amount (plus some it seems) anyway, so now I need to deal with that.
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Mike Welker
Staff was helpful, friendly, and courteous. They do not try to upsell you on things like overpriced cardboard boxes or packing tape. I reserved a trailer, went in, they hooked it up and checked the lights/wiring, and I was on my way. I never got the feeling that the staff didnt like their jobs, which goes a long way.
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Brittanie Mocny
had a storage unit and closed it up and no longer needed still charging my card to this day, 3rd time now. this time for 200 dollars. do not go here. they also fight tooth and nail about refunding. progessively got worse each time. not looking forward to fighting them a third time.
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RobloxIs Life
The worst uhaul store there is, lazy people that do not answer the phone and when you want to rent a vehicle it is always reserved they say, but the same vehicle sits for days unmoved. They are all too busy playing on their phones to help you. Very disappointed in the service here.
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Skylar Sutton
Had a trailer reserved for an 0700 pickup (the website and the door indicates they open at 0700 on Saturdays)... no one was there. I waited until almost 0800 and gave up.
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SuRay McKay
Friendly staff, boxes are not overpriced like some of the independently owned stores. Storage, trucks and moving supplies all in one place!
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timothy Smith
I here weekly, they some type of reward system or appreciation towards their regular on shopping customers
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Andrew Thompson
The staff was friendly and knowledgeable. The store is clean and we got an almost brand new moving truck.
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Steve Banks
They dont give you everything you need to know over the phone expect surprises when you get there
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Marie Choi
Had great service with moving materials and rental truck thank you Jennifer and your team.
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Angeline Kovach
We were in and out of there very quickly, and they had exactly what we needed in stock.
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Don Carey
Better price on LP than I expected. I thought Id be raped with sand in the vasoline.
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Tonee P
It was nice having someplace to store my things. Very professional.
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T McNiff
The people are great but they make you haul your stuff its wierd
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Shaun Loomis
Inexpensive, open Sundays, new vehicles. Effortless renting. A+
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Dan Jones
Quick prompt service. Did not give me their best rate.
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Jacob Snow
If you need a truck for a day. This is the place
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Moussa El-hallak
Helped me make sure the setup well done
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Charles Lewis
Slow service... untrained mechanic...
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james forsyth
Rrasonable prices. Friendly staff.
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monica paulus
Fast friendly service
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christan stalnaker
Good prices staff ok
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Rita Newb
Quick and efficient
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April Clark
Everything went good
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lady romero
Friendly employees
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Heather Garn
Great service!
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James Harvey
Great service
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Lynn Fowler
Clean place
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Brian Norsic
Big area
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Diwas
Bad