VanDevere Collision Center

Address:	328 W Market St, Akron, OH 44303, USA
Phone:	+1 330-253-8332
Site:	akronbodyshop.com
Rating:	4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 16

Reviews 7

Felicia Chaney

Never again will I shop at VanDevere. We just had the most ridiculous experience with the service department. Brought are car in last Friday for a leak that was basically flooding the floor in our backseat (that has always done it since we first bought the car) first off the guy fixed it without even calling to confirm the pricing he just fixed it. They called said it was$160. We were okay with that we werent sweating nothing we were just glad that the problem was fixed finally and the awful smell can get out of our car. Then the guy asked how we would like to pay. boyfriend pays with his debit card over the phone. I dont know what happened but the card was ran two times and declined. Then he was like its okay I will be up there to pay in person. on his way up there he got a text message from his bank stating the money was out of his account. Chase said that VanDevere Kia got $160. so when my boyfriend got there he showed them the txt that the money came out. They said no it didnt. he even had to call his bank because they would not believe him which is ridiculous. We should not have had to call are bank. They said you are not getting your car unless we see $160 or you can show proof that it cleared in your bank. Mind you it was Friday they are closed Saturday and Sunday. the bank was closed Monday. did not have our car all weekend long. the car had are childrens car seat and booster which is a safety hazard for having children. then Tuesday comes the bank is open. it still is saying pending. the bank said thats because they are a day behind. okay fine. today, the bank is still saying pending. we went ahead and cancelled the payment. got the $160 payment back, so that we can take the cash up there to get our car, thats basically been almost a week that they would not give it back to us or even attempted to help us get around or give us are childrens car seats. I am appalled at the service that we were put through when we have been with VanDevere for years I just had my dad buy a brand new 2016 Kia Soul from you guys last year and this is the thanks we get and the service that we get for the amount of money we give you guys! never again

Shawn Bayes

You all have the absolute worst service ever! For a 700 dollar estimate to replace a bumper on my car has taken over a week and 3 days!! Ever day I call you all give me the same information itll be ready tomorrow that has taken place everyday since Monday its Thursday and Im getting the same response! If the part was in back order or not in thats 1 thing but to have the part and cant complete the job is horrible! What kind of service is that? Why should anyone come to the shop? I work for Allstate and would never bring your company up to anyone as a preferred shop! How do you have to re spray a bumper over three times and why is it the same response every day! People have to schedule time off to take off work every day when you say that! As a company and organization you all should be ashamed of yourself!

KelsNjess Taylor

Absolutely amazing. They have done collision work on my car twice now. I have found my forever spot. The staff is wonderful very professional and nice. I dealt with Jim, AJ, and Sue such wonderful people. I would tell the whole world about this place if I could☺ They have all went above and beyond. They even took apart the rent dash to get my debt card. I wasnt charged a whole bunch of extra fees they did it no charge. Every time I leave extremely happy. Thank all of you so much for all your hard work. Its so much appreciated.

Ken Wolff

I had the VanDevere Collision Center do some warranty work on my 2006 HHR a little over a year ago and I am very pleased with the outcome. I was greeted by the friendly staff and the entire process was seamless. In the event that I would ever require bodywork on one of my vehicles, I would return to the VanDevere Collision Center.

Kristin Watts

Been ther on two separate occasions . Both times the work was FABULOUS!! Highly recomended

Lucinda Harvey

fast phone response worked with insurance and hope to get car back fast

Michael Gifford

Shop does excellent work and are very helpful and courteous.