Address: | 3892 Indian Ripple Rd, Beavercreek, OH 45440, USA |
Phone: | +1 937-431-1895 |
Site: | mollymaid.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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PSJoe96
After moving out of a condo I really didnt feel like cleaning so I called Molly Maid. Id never used them before, but I wanted an established name, someone bonded and insured not a stranger off Craigslist. They came, they cleaned, then left. I did a once over and things looked clean so I paid them and thought that was the end of it...boy was I wrong. The owner of the condo had to have it re-cleaned since they didnt even touch the toilets and the kitchen was filthy. Better yet they broke the sink drain in the bathroom, another $175 of my deposit Ill never see again. Ill admit I should have looked more closely but theres no excuse for not doing a through job and breaking something and not telling me. I called them today to let them know about the damage and insufficient job, speaking to Amanda. She then tells me since its been a few weeks (I moved out mid-month and the condo sat empty since then, I just found out about the dirtiness and damage two days ago) theres nothing they can do. Not offering to pay for the damage, not offering to refund me for a horrible job, nothing. Now Im waiting to hear back from the owner to see about getting the damage paid for at least, since theyre supposedly insured against such occurrences. We will see...
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Brandon Sturgill
I provided specific and clear instructions to this company, which they completely disregarded, placing me in a huge bind for a property getting photographed for listing. While they cleaned toilets and showers, they failed to perform the most basic of cosmetic cleaning to prepare the house for photographs. Unfortunately, there is a large disconnect between management and staff following instructions. I will not be contacting this company at any time in the future to clean any of my other properties. Seriously disappointed.
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Katie Brandt
I have two boys, a husband, a dog, and a cat. I can barely keep things picked up, let alone actually clean, dust, vacuum, or sanitize anything. As a result, Ive been depressed and didnt want to spend anytime at home. Then I decided to let Molly Maids rescue me...and they did! Friendly and efficient, they removed years of grime and sadness. When they left, my house was a sparkling masterpiece. Now I can spend time with my family, without resentment over housekeeping duties. Thank you Molly Maids!
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M Sekhri
three people took two and half hours ( thats a total of 6 and half hour) to clean only the second level of a three bedroom condo and kitchen, condo total size is 1300sq. ft. Left the oven with the cleaning agent on it and reported to their office that the blinds were broken in the house when there was not a single blind broken. It was a rip off. Will never hire them again.
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Erin Moran
The girls always do such a thorough job cleaning every room in my home. I have trusted Molly Maids with my home for nearly 5 years, and would never consider going with anyone else. I believe in what Molly Maids does for women who are survivors of domestic violence since I walked in those shoes as well. Thank you!
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Ginny Brule
Molly Maids do a thorough, efficient and affordable house cleaning. I love that they clean high and low places as well as everything in between. With out-of-town guests about to arrive, Molly Maids did the cleaning and took all the stress out of the equation. My house looks great!
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Philip Brown
The ladies were most polite and very efficient. They wasted no time getting to the job, and stuck with it until done. They were also very friendly, and very concerned with my well-being. The gals also seemed very comfortable with my resident zoo. Overall, A++.
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Sara Harlow
I loved having my house cleaned!! Cassandra, Jenea, and Sarah did a beautiful job. I had a big party and my house looked beautiful for it! They even made my bed and picked up all my daughters bath toys. 5 stars!
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Ron Seni
Very professional and neat maids. They didnt ask for any supplies from me and did a thorough job. Excellent customer service in the office too and booked my clean quickly. Definitely recommended!!!
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Darrell Ballinger
They did a good job with the basic cleaning service of the bathrooms, kitchen, and bedrooms. We will continue to use their services.
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Andrew Minerich
Very good job cleaning up our house after a flooring install left a lot of dust everywhere. I would recommend them.
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Gary Courts
The maids always arrive promptly, and they consistently do a great job.
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Tom Ernst
Always do a great job.