US Post Office

3955 Center Rd, Brunswick, OH 44212, USA

Address:	3955 Center Rd, Brunswick, OH 44212, USA
Phone:	+1 800-275-8777
Site:	usps.com
Rating:	2.3
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–2PM Closed

Location

Photos 1

Reviews 18

Sim Sim

Got to agree with few there. Our nice lop stay lady retired sometimes last year and Ive had issues ever since. New guy seems like repeating same errors again and again. I always had manufacturers coupon booklets/magazine in our coupon deliveries every Tuesdays and from day hes taken over, its been missing! I NEVER ever see them! Hes also been putting my mail in my neighbors and have been getting someones hospital bills at my home address! Wow! I keep putting them back with explanations of whom lives here and that person doesnt exist and he keeps putting it agin and again. I once had car parked outside someones(cul-de-sac) house for quick pick up and didnt realize I had blocked their mailbox while I was still inside, he skipped them mail for that box and didnt bother getting out and putting it in for her or ask me to move. I was on phone and parks but I could of gladly moved if I was aware of this. I was there such short time and from than on, I always move my car as soon as I see mail truck. It sucks that he couldnt put in her mail and had to skip it for day, he just left!!! Wow! I also have packages missing. Either hes delivering somewhere else or just not taking care of it. I do miss our retired mail lady. She was soooo nice. Stopped and communicated with us as well. Never has coupons or packages missing. And she knew whom lives where. I miss her!

will will

I have to agree with Sam M. We used to have a wonderful mail carrier, I have no clue what happen to her but we need her back! This guy we have now is a complete joke! We live on Old Eagle Dr and for about a month now we have got everyones mail but are our own basically. We had a court document sent, (We where suppose to sign for it) Never got it. The court document we did receive stated we did NOT show up for court and we lost!?!! This defiantly has taken it to far! Now we have legal issues due to Brunswick postal service!! Another issue, We signed up with cable service, the one where you have to send them your old cable service to get reiburessed. Did everything I was suppose to, said I would get a check with in ten (10) bussiness days. It has been over a month! I called, check was sent over 20 days ago!!?? WHERE IS IT mr POSTMAN?? If he can not deliver the mail correctly then he needs to get the hell out and find another job. I have even seen him deliver the mail, come back an hour later to put more mail in our box! Its crazy. Looks like there is going to be legal action taken this time~ Im sick of it.

Kelli Comer

The absolute worst customer service I have ever had in my life. Our postal carrier is rude and inefficient, the postal service comes whenever they please (rarely near the same time of day), they expect us to be mind readers and know that were supposed to package things a certain way, and they are just plain out miserable human beings. I request postage coolers frequently to put our mailings together in a way to make things easier and more efficient for them, and they dont deliver until youve called to request 3 times. For example, I requested these on Monday, the employee said "Well you wont get them today," and hung up abruptly, and its now Thursday and we have yet to receive them. You work with the PUBLIC. Whether you like it or not, act like it.

Michael Olshewski

Customer service is a joke. I had went in there to pick up a package that was needed today in order to keep my car running and to prevent me from getting a ticket, i needed the part to get an ECheck and now unable to get.. They say well my supervisor isnt here to approve the pick up and I had asked well isnt there another supervisor, they said no. WHY THE HELL ISNT THERE MORE THAN ONE SUPERVISOR. Phone calls take literally ages to get through to someone and the lines are horrible

Tony Lisy

And again another foul up! I was tracking a package and it came up as being delivered to the parcel locker. So I went down to the boxes, opened mine, and no package and no key to the locker. The key is not in the lock for one of the 2 lockers. So the carrier must have put the key in the wrong box. Now I have to hope whichever of my neighbors who finds the key in their box will realize the package is for me and bring it to me.

Tim Walker

The worst postal experiences Ive ever had have occurred here! Many of the workers are rude, unhelpful and act like everything they do for you is a bother. The Post Master threatened to have me arrested and my car towed for talking to someone for less than 3 minutes in the parking lot! The worst post office Ive ever went to and Ill never return! Strongsville isnt that far away!

Louise Dombrowski

I moved to Brunswick a little over a year ago. Ive been to this post office at least 6 times. Each visit has been a pleasant experience even during the holidays when its super busy. The clerks are very nice, fast , and efficient. With these ladies, I never dread a trip to the post office

Steve Ward

What has happened to customer service? Been trying to track a package since last week. It hasnt been updated since the label was printed. So why do you people even give a dam tracking number and I cant track it. You suck.

Benjamin Cope

I just wish the window clerk knew what documents were acceptable and which werent. I was somewhat publicly shamed only to find out that what I brought in was fine. Uncomfortable situation for following directions, no fun.

barbara otter

As a business in the Brunswick Industrial Park we never receive mail on Fridays until after business hours, this is ongoing issue and extremely inconvenient. The rest of the week there is no problem.

Giuseppe Macerelli

Horrendous worker doesnt know how to do her job and is literally no help

Serenity Gagliardo

No one answers the phones and cant track packages to save their lives

Matthew Gerlach

Long lines and only one worker behind the desk

steve styers

UNBELIEVABLE, CANT GET A LIVE PERSON ON PHONE

ColdHeart Cm

Totally is the worst to say the least.

Douglas Findley

Always had fast n friendly staff

Isaac Schuster

Open till 5 on Wednesday, not 12

Sam M.

Its what it is

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