AAA Laptops & More

174 W McMillan St, Cincinnati, OH 45219, USA

Address:	174 W McMillan St, Cincinnati, OH 45219, USA
Phone:	+1 513-221-8333
Rating:	4

Location

Photos 3

Reviews 15

Matthew Lawler

I own a HP envy beastaudio touchscreen laptop. Inevitably I dropped the laptop and broke the screen, and it was still under warranty. Therefore I sent it into HP and it was a 3 week turnaround. When it was returned the hinges were extremely loose and in just a couple of openings the screen and the back plate split. of the 6 screws needed for the 2 hinges, there was 1 screw and the frame snapped. I took it into AAA Laptops & More and the quoted me at a reasonable price and had my computer ready in just over an hour, it was around lunch time. I was a couple of dollars short for tax and they ate the tax and did a phenomenal job. They offer excellent customer service, quick work, and all at a reasonable price. I highly recommend.

Nelson Hoover

The guys that work there are nice enough. However, last year I went to them with some malware that was pretty nasty. Long story short, I ended up handing my computer over to them for a week and paying over 200 dollars for them to simply restore my computer and hand it back to me with the 32 bit Windows OS installed in place of what was originally 64 bit. As is usually the case with malware, if there is a fix out there, its not hard to find...if there isnt, youll know pretty quickly. They apparently never found a fix. A lot of time and money would have been spared had they been honest with me and told me they couldnt do anything for me. Would not recommend going to them for anything other than basic superficial repairs.

Zachary Schafer

The men at AAA Laptops & More were stand up guys. They knew about my problem and fixed it within the hour. My screen had a giant crack running diagonally up the screen, and within two hours I had my laptop back and the screen was better than the one prior. Also the price was fairly decent seeing as Best Buy is 500 and Microcenter is 600 dollars to repair a screen. I would recommend them to anyone, especially UC students seeing how convenient, affordable, efficient, and customer friendly they were.

Tyler Sasse

ABSOLUTE RIP OFF DO NOT TAKE YOUR PC HERE TO GET IT FIXED. Paid $140+ to get my PC fixed and problem was not solved. Ended up having to send my PC back to Manufacturer and be without it for the majority of Fall Semester 2016. There isnt a guarantee on their repairs, which should have been a red flag in the first place, but I was desperate. Save yourself the money and dont take anything that you care about to this business.

Charles Sturge

Fantastic service. Bust Hard drive and after the UC on campus people failed to notice this and advised me to buy a new PC I came to AAA Laptops and More and had it fixed up and working again by the next day with new operating system etc. Excellent service and value for money, will definitely be coming here again if I break my computer again.

Shana White

I dropped off my hp at 3:00 this afternoon with a busted battery port and it was fixed by 5:30pm (since they had the parts in stock and are on top of their game). Great customer service too. Only warning is that the quality comes at a cost; but still cheaper [and more convenient] than replacing an otherwise functioning laptop.

Sean Tingle

Absolutely amazing here! As soon as I walked in they were willing to help me out as soon as possible and get my computer back in action before finals. Dropped it off and an hour later it was ready to be picked up! So friendly and so effeicient! Support this business and bring anything computer related here!

Scott Siskind

Broke my computer, they repaired it for a reasonable price. Broke it again the next day, brought it back, they spent about six hours going over every bit of it with a fine-toothed comb, fixing it completely, totally for free. Highly recommended.

Conor Baas

The Two real nice guys working there got my computer fixed with a new hard drive for only $189, and they managed to save some of my data on top. Ill be back for future computer issues.

Roman

Very knowledgeable, very quick fixing my laptop, fair prices and a great bunch of guys to work with. Gone to these guys three times now, never a bad experience.

Derek Schmitt

My HP was having issues with the fan which caused other problems all of which these guys did an awesome job of taking care of quickly and fairly.

Olivia Hutson

Great, quick service! Explained everything in detail and the price was fantastic!!!

Cliff Fennell

Great service. They fixed my laptop in no time and had the lowest price in town.

Ahmad Hanandeh

Didnt solve the hard drive problem, and they charged me

Sebastian Serrano Ayala

This is a corporation, not a store.