PCS Automotive Inc

13920 Triskett Rd, Cleveland, OH 44111, USA

Address:	13920 Triskett Rd, Cleveland, OH 44111, USA
Phone:	+1 216-251-3130
Site:	pcsautomotive.com
Rating:	4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 16

Reviews 16

Anonymous User

First of all I have had a problem once there. A battery cable and the problem returned and at a battery place they told me often mechanics dont check the middle nodes and miss the problem so I had an $80.00 cable put in for nothing. Ok, that out of the way, free oil changes, free air in the tires, my last starter broke and they found a defect (they didnt put it in the previous owner had somewhere else) and pcs replaced it. They are fixing dents in my car now and they are overdue on time by two days but the price is for four spots where the last estimate we got was for only two. So yes sometimes PCS has some glitches but overall great prices. If you want a friendly customer service guy who is not a mechanic go somewhere else and pay twice as much.Just so you know. No other business gives as much to the community as PCS does to West Park so not only do they charge less but they give hundreds of thousands of dollars to local causes.

david felts

Firestone tried to sell me $1,600.00 in repairs to my front end.A coworker told me to try where he takes his car,he said he was pleased with services and prices. I brought my car in and explained the problem.I was given a loaner car at no cost . I received a phone call that confirmed that the parts needed replaced but their price was $500.00 less.I guess the commercials on TV cost $500.00 per car to pay for. I told my son to take his car their for a check engine light because they do not charge $100.00 just to check it out (that is a free service) I was so pleased with all my services I wrote this and passed out their Business cards to my coworkers

Michael Reese

In regards to the two people below calling it a Federal offense to not charge a sales tax, you should know that sales tax is state by state. Therefore not a Federal offense. Plus, they could just include the sales tax as part of the set price, you dont keep their books do not make ignorant empty claims. I have been going to these guys for a year and a half now with complete satisfaction. I had a new tire put on that had an issue with it, by them, and they fixed it no charge. So that is my two cents on their EXCELLENT customer service. I wish they were open on Saturdays but other than that I have no complaints.

Tak Ru

Well let me start by saying PCS is shady little business. I had to get a new engine intake and a tune up in which i payed $500 for. Next day i start my engine and the starter is shot....ok so i take it back to pcs another $200 for a new starter. Heres the best part. I go to start my car in the pcs parking lot after i paid and the damn thing didnt even start. I had to wait another day. This process took a week to complete. I reccommend you do not go to pcs. Theyre a trap in disguise. thanks.

Sonia Steckle

Ive been coming here for about five years because my husband loves it. Whats not to like about a $20 oil change and tire rotation? As a female, I hate doing this. I did not like the former management- at all. There is now a new manager and a completely different atmosphere. Juan is the boom. The place is clean and the guys are very friendly. The earlier you get in the better. Youre in and out for $20. Ladies- if youre on a budget- I highly recommend.

Shauna shields

I have to say I am very happy with pcs, I went in fearing my clutch needed to be replaced, everywhere told me at least 1,000+. Pcs told me between 700-800. But they also told me after having it for a day that they didnt think it was the clutch It was the pedal. Which it was. They fixed it and any other place would have first replaced the clutch the big ticket item and tried to get the most out of me they could. Deffinetly happy with their honesty!

Robert Pitts

I really love this place! GREAT prices/labor. FREE loaner vehicles. They did made one mistake once, but it did not damage the vehicle yet. Also I thought I had second mistake - but no mistake of that second job. Whew. Very high professionalism - LOT LOT better and friendlier than "The Repair Company" on W. 105 and madison ave! No matter where I live or will move to, Im GOING to that place no matter what!

Kevin McCarthy

Very satisfied. I have been satisfied with the work and the cost. I have had 3 different cars in for work. All were good experiences. I still take the cars to the dealer for oil changes but when it gets a little more complicated, I have used PCS for work that is the same quality in less time and less money. I actually heard about PCS from my salesman at the dealership if you can believe that.

Jake Westlar

If i could less stars i would they called me a scumbag and said they are not going to lose business just cause of me not coming. What kind of place calls there customers scumbags on top of that i got the detailing and payed way to much to get a better detailing but they ended up not cleaning the rear interior of the car, they got a dent on it, and they ruined my engine cover. NEVER GO HERE!!!!

Joe B

Had some work done on my car here. The work was not completed correctly, and they would not give me my car unless I paid for it. The owner was rude and very unprofessional. His employees had to literally hold him back from coming at me. Not for sure if you want to deal with that kind of behavior if you complain about the work not being done correctly. I would give a "0" stars if I could.

Sam Joudi

Paul and crew are one of the most professional shops I have dealt with. Usually I deal with a chain store because it "should"be better, that is and has not been the case. I went to them on a referral and they have exceeded all expectations. Great job guys! And I tell everyone I can to go see you!

Anonymous User

I love PCS, no matter what is wrong with my car they are always able to fix it fast and at a reasonable price. They also offer loaner cars which have gotten me out of a bind multiple times, fair warning get there early so you can get one. I wouldnt bring my car anywhere else.

Mary Price

Horrible! Scam artists. Have been there twice this week. Each time I was very disappointed. If you go there to fix one problem you will surely leave with at least one if not several more issues than the one that brought you there originally. Dirty work!

Samantha Szczepanski

Very poor customer service skills. You may disagree with a person are may not be interested in what they have to say, but, it is not necessary to call somebody an F in idiot and speak to them in a very uneducated and belittling way.

Anonymous User

Replaced my engine and now I have problems every other month that they refuse to fix. Worst customer service. Doesnt charge tax on cash with as some one said below is a federal offense. Probably going to have to sue pretty soon.

Arden Emrick

I always go to PCS when I need anything for my car. They are always fair and honest and give the best price possible. Unlike most automotive places PCS will not try to cheat you or over charge for their services.