Address: | 9045 Brookpark Rd, Parma, OH 44129, USA |
Phone: | +1 216-749-9551 |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed |
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Zoe Biller
Well, they fixed the minor window problem my car had, but everything else, i.e. the sum of my interactions with the owner, left a bad taste in my mouth. There was no one at the front desk, either when I dropped the car off or picked it up; I had to go wandering around in the shop for someone to assist me. When I dropped the car off, no one took down my information, unlike what auto repair shops usually do when setting up a new customer account. When I received a call from the owner to inform me that my car was finished (after leaving a message with one of the mechanics a few minutes before), he tried to charge me $10-$20 more than his original estimate. When I picked up my vehicle, I found out that the shop doesnt take credit cards--only cash. When I offered to write a check, I was told, "Well, then Ill have to add tax onto it." If youre a legitimate business, you should be collecting sales tax, period. In addition to the cash-only nature of the transaction, I received no invoice. Something tells me that the IRS wont be getting a record of the income that Parma Auto Body earned from me yesterday... This business conducts itself in a pretty sketchy fashion, would not recommend.
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Halli Pryor
We took our car here for repairs, after an accident . They truly go above and beyond, especially Bill, the owner. I cant say enough about what they did for us, and how easy they made the process for us. The insurance company for our claim, made everything inconvenient, and after taking our car to Bill, he took care of EVERYTHING. A great shop, trustworthy and fantastic service. Would definitely use again, and recommend to everyone!
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Kimberly Bork
Parma Auto Body is the answer to all your body shop needs. Bill and his staff went above and beyond while bailing us out of an car accident and insurance nightmare. He followed through on his word and when we got the car back it looked better than pre-accident! I am convinced that this shop is one of Cleveland best kept secrets and one of its most valuable gems!
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Anonymous User
Being that I drive a subaru, I took my car to Parma Auto Body because they have two great mechanics that have experience with foreign cars(subarus). They were able to throw one my OEM replacement axle and help with the alignment of my back hatch. Labor costs beat all other competitors. Win Win Car Shop
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george GORZE
Over the last decade I have had 2 cars repaired at Parma Auto Body. Bill and his team take pride in their craft. I have referred numerous people who have experienced the same professional care that I received. If you want your vehicle repaired right, call Bill at Parma Auto Body.
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joe skoczen
they are the best! i could not be more pleased. bill will handle everything and you will be pleased. i do not usually write reviews as i expect people to do their job. bill, the owner, goes above and beyond. if you need work, do yourself a favor and go to parma auto body.
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Allen Clark
Top of the line service! They definitely go above and beyond. Not only did they fix the dent, they gave my car back to me cleaned on the inside and out!
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CNBC. p
Bill is a phenomenal person and business man. He goes the Xtra mile to make sure the customer is satisfied....10 stars