Fine Line Auto Body

640 Alum Creek Dr, Columbus, OH 43205, USA

Address:	640 Alum Creek Dr, Columbus, OH 43205, USA
Phone:	+1 614-258-5555
Site:	finelinewow.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed

Location

Photos 49

Reviews 12

Lady Willow

I am in love with this place! I was referred here by a friend. I really didnt expect much because Ive been shafted by auto body shops before. Man was I surprised! I was created by Mike and offered coffee and a fresh flower, while I explained what I needed done to my vehicle! At the time I didnt have the money to rent a vehicle while my car was being repaired. So they gave me a free rental and I was on my way. They have a lifetlifetime warranty which also sweetened the pot for me. I received my vehicle and she looked amazing. You couldnt see that she was damaged before. Wouldnt you know weeks later, I was involved in an automobile accident and the first place I thought of going was Fineline. As usually the customer service was outstanding and I was treated with the same amount of care as before. Ive been here so many times that I receive hugs and they know me by name. I would have given 10 stars if it were available.

David Eldridge Jr.

I could not have been happier with the service they provided or the work they did. Aaron is true pro. He arranged the rental for me and I dropped my car off at Enterprise and drove away in a rental. The staff at Fineline kept in touch and when it was ready i showed up at their facility to pick up my car and left the rental with them. Zero work or money out of my pocket - they handled everything and the car looks great. BONUS: they noticed that my serpentine belt looked beat up and they replaced it for free. This service had nothing to do with the accident or their original quote, the insurance company didnt cover it at all and they didnt charge me. I rarely give reviews (this is my first Google review) but they deserve to have people know the great work that they do. Thank you Aaron and everyone at Fineline for making this such an easy and great experience.

Sarah Lowely

BEST BODY SHOP EVER!! I will forever come here if Im ever in a accident again. I went in scared because Ive taken previous cars to other body shops around Columbus and they screwed me over completely, but Fineline literally took care of EVERYTHING! I was greeted with a big smile and a rose, and Shaun the manager went over my car with me told me what to expect and how much it would come to for the insurance. I dropped off my car and they set me up in a rental with their rental car company Speedy, and they gave me a brand new Buick. They updated me the entire time with texts and calls, and covered my deductable, AND they even cleaned it inside and out before I picked it up!!! My car looks better than it did before. Highly recommend this place if you ever are in an accident.

Anonymous User

Rude indifference. Looking for a non-insurance paint job I called Fine Line for a quote. After a lengthy, detailed and specific phone discussion with a salesman, I was given a range and asked to come in for a quote. I explained that it was 90 minutes in rush hour traffic for me, but the salesman was enthusiastically reassuring – “done this 13 years.” Imagine my chagrin when after a 10 second evaluation the quote came back at $12,000 – two and a half times the high end of their range and three times my highest other quote. They just didn’t have the facility to do the job, or the manners to decline me courteously. Go elsewhere. Rob Crane, MD

Anonymous User

A truck backed up into me and hit my Honda smashing the front bumper and the hood. These guys took care of it IN TWO DAYS. I was afraid if they would color match the new hood paint since my honda is "Midnight Blue" but it loocks black - Im glad to say they did an excellent job. Im actually coming back next week for them to fix some of my dents on the side (the door dings) as well. Allstate recommended them to me and I must admit - it was a good recommendation. Go with these guys and you wont have problems. They are very nice too, good customer service, paid my deductible as well.

Anonymous User

I received exceptional service from Chris, Armen, and the ladies in the Fine Line office as well as the Speedy Rental service. They even dropped the rental car off at my home! My Audi A4 was struck from behind while I was sitting at a stop light. The damage was substantial, but after a short time under Fine Lines magic wand, the car looks like new! I will, with great enthusiasm, recommend Fine Line for all repairs, big or small. When looking for an auto body repair shop, all you can ask for is high-quality work –- Fine Line delivered just that.

Wesley Adkins

I will always take my car to Fineline for future reference. I usually go to Three-C but wanted to go somewhere else after they screwed me over, but Fineline had such a helpful friendly staff and made me feel comfortable leaving my car there for repairs. They covered my whole deductible, which was a HUGE weight off my shoulders since my car was near totaled from the accident. I didnt pay a thing out of pocket, and my car looks better than it did before the accident!

Kristian Jones

Took forever to fix my vehicle (almost 3 months.) My vehicle was left unlocked while on property,and items were stolen.They said they didnt want to have to pay for a broken window. There was also a hole in the seam of the driver seat that they said they would have to contact my insurance company again (not taking into the fact my rate would go up, and the hole was not there at the time they retrieved it.) Got me once shame on you, but never again.

Sathishkumar Srinivasan

Unbelievable customer service... I had a comprehensive incident and the Fine Line members especially Victoria in my case took care more than what i was expecting. They set up the call & spoke to the insurance agents for the claim, arranged rental vehicle and took care of my vehicle completely. The great part is i had nothing to pay from my pocket as well!! Thanks for the service and I will definitely recommend my friends!!

P Hill

Sorry to say, this was the second time someone has hit my car. After a very bad experience with the other person’s insurance company, I was elated when I encountered the great customer service at Fine Line. Laura was extremely helpful. Fine Line did a great job with the repair as well as the detailing of my vehicle. I would recommend this company to anyone who is in need of such service.

Prosper Kelley

my car was hit by a neighbor of mine while it was parked i was recommended to fine line auto body by an employee name victoria she took good care of me got me a free rental my car was dented pretty bad on the left side and i have to say after seeing the results after the repairs i have no complaints they did an excellent job I know exactly where to go when my car needs repairs

Anonymous User

Brought my Cadillac in a few weeks ago to get my front bumper repaired and I was very impressed with the company hospitality and promptness. The service was excellent and even though the damage was minor, Fine Line went out of their way to repair my car quickly and made it look better than before the accident. I would not think of ever taking any of my vehicles anywhere else.