U-Haul Moving & Storage at East Main St

Address:	3500 E Main St, Columbus, OH 43213, USA
Phone:	+1 614-478-6620
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 30

Catherine Yoshimura

So, they say (whoever they are) that moving is one of the most stressful times in ones life.After 18 years in Bexlley, Ohio, enjoying the benefits of that great community, the U_Haul Company at Main and Barnett were so professional, efficient but most of all personable in a time that really is anxious. Calita (Sp?), and Anita were two of the most efficient service people but what distinguished them, especially, Calita, was this amazing profiency to gracefully navigate three registers, a long line of weary , stressed out folks, with a sense of humor that should be on the comedy circuit. She was so entertaining, without being snarky to anyone. We were absolutely amazed at her ability to take that dreary prospect of having to move, and cast a light of positive energy over all of us in the store.If I have spelled her name incorrectly, please excuse me, but, if you ever have any needs for moving, or a good laugh that sends you off in delight, go to the U-Haul at Main and Barnett!

Lore Duarte Martinez

My boyfriend and I went to this place to get a refill for propane, their was a sing saying "propane customers please ring bell to get service" we ranged it twice no one came out, we went inside and we asked for the service, the guy that speak both spanish and English was rude he made us park sime where else because he said " your blocking the way" we changed then my boyfriend told me that, that person said " next time ring this bell and someone will come out" that actually, got me mad, because, #1 WE RANGED THAT BELL TWICE NO ONE CAME OUT! #2 We had to go inside just to find that they where not paying attention to us from the inside, because you can see from the inside of the store that their is people OUTSIDE WATINIG!. Next time i will just give the money to my dad, so he can refill are tacks of propane.

W. Nathan Shimp

We rented a trailer from this location and discovered human feces in it. Unfortunately we didnt find it until it had gotten all over our furniture. We contacted them and they said this was a common problem at that location because of homeless people in the area. Im appalled that they havent taken steps to protect their customers (lock trailers or check before they are rented) if this is such a common problem for them. The best part? They only offered us a 30% discount for the inconvenience lol If you have to rent from these guys check the vehicle before you leave because they certainly wont.

Danny Hall

Completely Unreliable... Waste of Time, They tell you they Have a certain truck in just to get your business, And then call you and try to take the truck size down. Shady sales tactics from people working off of Commission. U-Haul in General is a Shotty Company. WILL NEVER RENT FROM THEM AGAIN. And I Suggest you change your mind as well.

Laura Gilmore

Knowledgeable staff that take the time to make sure you have the size truck and storage unit needed based on home size. You can purchase boxes and sell the unused boxes back to them. Personally I appreciated the optional $5.00 a month extended hours that I need to access my unit. #greatplace

Leibel

As storage places go this place is very well run, clean and neat. Prices are a bit steep but then again I guess it pays to own the starage facility not the stuff in the storage units, LOL!! At least the prices here are competative and it is a great location with easy, safe access.

Brad K

The lady that answered the phone was too aggressive and not very kind or clear about the thing I was trying to get accomplished.Her tone was not polite and if there is a such thing as being "over professional" to prove her knowledge, then this would be the case.

Ruth Storey

Every time I come here for propane I get terrible service! Last time I came I left because I waited too long then today I stand here for a good 20 minutes. I was here prior to some uhual customers and they waited on them first. Not good business!

Joseph Michaud

The others are correct that it is busy, but the only slow movement I saw was the trailer guy meticulously hooking up trailers. Most places dont hook them up for you anymore, this one does, and they are very comprehensive and safe.

Edana Essa

I have a great experience each time I use Uhaul at this location. Ive used this location several times over the past few years.

Caleb Hennon

You get the vehicle you need, but there seems to always be a long wait and unfriendly staff.

Rochelle Story

Great services. Friendly staff. All subjections were helpful and very needed

jack hibbler

This location is always busy but the employees seem to move at a snails pace

Aaron Rietschlin

Pleasant experience. Though, they upped the price per mile on the weekends.

Tameka Lane

Best place to rent a truck or storage I love the on ground security .