U-Haul Moving & Storage at Worthington Galena Rd

7510 Worthington Galena Rd, Columbus, OH 43085, USA

Address:	7510 Worthington Galena Rd, Columbus, OH 43085, USA
Phone:	+1 614-785-1101
Site:	uhaul.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 20

elizabeth howard

I have been battling with the company for the past three years to recover damages after thousands of dollars of my possessions where stolen and what was not stolen was damaged beyond repair. In 2014, I was no longer working, I got behind on my rental payments. Therefore, I nolo Germany had access to the unit. In October of 2014, I paid in full and brought the account current. Although I was current I was denied access to the unit until March 2015. An employee escort ed me to the unit and I discovered property missing. Later I discovered thousands of dollars of property missing. I notified the owner, he said file a claim with the companys insurer. The claim was denied. I filed police report and asked Six on our Side for their help, Six on our Side responded and the company refused to speak with them. I have turned it over to Ohio Attorney General. Since then the remaining property was sold at auction, I was treated horribly.

Tim Shafer

They were very nice people. Family run business, not out to screw you out of money. My family has used their services 3 times in the past 2 years, one move and store, one just storage, and one just move. I stored my belongings in a small indoor unit for a few months and could come and go as I pleased. My step-sister used it to move and store her things for about 6 months and never had a problem. My fiancee used their services for a truck and got the best deal in Columbus. Tom and Deana were very nice all three times. They have great security with cameras at every corner and a fully fenced in facility that requires a key card to enter. I was able to store my things with no worry of theft, which has happened to me at other facilities before. I highly recommend them.

Apna Ohioemail

I would give 0 stars if it would allow me. This is the worst uhaul location we have been to. The person who works there is rude and he was just standing and looking without helping to hook up the trailer that we rented from them. The trailers were kept in a very little space and he doesnt even tell how far i should back my van to hook it up. He was literally standing and looking without saying a single word. He was shouting and yelling and was unprofessional when I asked to help. I just dont understand how they can talk to a customer like that. Am never going there again.

John Csillag

I recently had a situation in which I found myself in need of a storage unit and moving truck on short notice. This U Haul was near where I need to be so we went with it. Shout out to Angie. She was very professional and efficient with the renting of both the truck and the storage unit. The whole process was quick and painless. The unit was the perfect size and the truck was in great condition. Thank you Angie for making this a very easy and quick transaction when time and patience were at a minimum.

Timothy Cotter

The Morse Road location drop the ball didnt send the dolly with the truck and I feel the check a full and realising yes it was about 6:30 in the evening and U hauls cross the city of Columbus were closing or already closed but ng who runs the location save the day told me shed stay and wait for my mom to get the dolly and I was able to complete task that had to be done that day. Awesome Job thank you so much.

ondaride777

This IS THE nastiest and most rude crew Ive EVER seen in ANY of offices Ive ever been Moved into the storage unit and planning to exit as rapid as possible! Brought trailer to drop off and and puck up things from my storage, but was declined to drop off trailer AT THE LOCATION I RENTED STORAGE THIS OFFICE AND ITS CREW SHOULD NOT EXIST AND SHOULD BE VOID AT ALL POSSIBLE AND IMPOSSIBLE MEANS!!!

Tricia Cross-Bryant

They have good prices on the moving trucks but halfway through the trip it started shaking and was difficult to stop. We told them and they blew it off, saying "oh i drove that one and its fine." Were talking about brakes and they didnt care, so just be really careful.

Michael Rengers

Great, great people. I got the run around at the Morse Rd. location and the district manager offered a rental for when I moved out. The managers here at the Worthington location took care of us and fulfilled our truck for moving out. Awesome customer service.

Mayank Patel

Do NOT rent a Uhaul at this location!! They cancelled our reservation and called us last minute to tell us our truck is at a different location! Terrible service. When I tried to talk to the manager the rude lady put me on hold.

Ahmad Alabdallah

Charged me an extra 10 MI at check out even though I took a picture of the final millage. They final fixed the issue but no one apologised not even thank you for your patience. They also increase the fuel level at check in.

Jaq Garrett

I was pleased with the service until I was leaving. I heard some of the nastiest hateful words and racism from the owners Ive ever experienced. Please do not use this company if you love human beings.

Archie Nyoni

No funny smells , no rodents , and nothing was stolen or missing , the staff was professional and helpful. When you need help its nice to know there is solutions like this .

Jude Diegue

Adesha was very sweet to me this morning, despite the inconvenience I caused with my car. I really admire her professionalism and the added level of service. Your awesome!

Anonymous User

I have rented a uhaul truck from here several times over the past 5 years; I highly recommend this place. The people are fantastic and i wouldnt go anywhere else.

Kathy Northern

Great service, lady at the front was prompt and polite. Will use again

susmit chatterjee

Good experience overall. Quick check-in and check out

Humble K

Great costumer service. Highly recommended!

Mujahid Ullah Shaik

Got a Nice conditions U haul van

Evan Gifford

Fast, easy, and painless.

ray smotherman

Great experience