US Post Office

3345 State Rd, Cuyahoga Falls, OH 44223, USA

Address:	3345 State Rd, Cuyahoga Falls, OH 44223, USA
Phone:	+1 330-928-9137
Site:	usps.com
Rating:	3.2
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–1PM Closed

Location

Photos 1

Reviews 13

devi baral

Horrible customer service, they delivered my package in wrong address. As soon as I knew my package was delivered to wrong address and contact them, first time they said they will recheck and call me back but never did. I call again, this time they still said same like first time. On next day I call again still said same thing. They never checked about the misdelivered package. Second day I have call 3 times but didnt get anything. Third day I have visited this place and asked about my lost package, one of the clerk send to supervisor and found they are still unknown about my problem. Supervisor take tracking info and look on Geo locator said package was delivered to my address but I didnt believe.since my regular postman came on that day at 3.15pm but package was delivered at 12.46pm. we all are at home until the postman arrived to my address 3:15 pm. No one came earlier with package. Tracking information is giving us clear information, package was delivered to individual. But whos that individual????? That person might have signed to get the package. But why they denied to give this information??? Since I cant claim to seller because tracking information says USPS delivered my package. I am losing my money because of post office carelessness. Its not fair to anyone if USPS customer service giving service like this. I call them 2-3 times every day but got nothing just wasting my time and package..

And Rew

They regularly do collections before the alloted time and skip collections. They usually do the end of day collection that is supposed to be at 5:00 PM at least 15 minutes early, so even though I sometimes rush to get there before 5:00, it does not matter. I have complained to the post office, and they say they will notify the staff, but it does not improve. They are supposed to have a 1:00 PM collection time daily, but usually if I put a package in before 1:00, it still does not go out until 5:00. This is the indoor collection box, not the outdoor boxes.

St. Brendan Hall Akron, Ohio

The clerks there always greet you with a smile and are very knowledgeable and will go out of their way to help a customer. I dont usually do reviews until I read the reviews for this post office and had to comment. First as most of us know who come in on a regular basis, and I have been coming to this office since it opened. The mail is collected at 5:30 not 5 if you read the Dropboxes it tells you that. Did you know they have an automated teller that you can mail packages 24/7 and if mailed before 5:30 they still go out that same day.

Dylan Williams

Horrible service. Waited in line for 15 mins then the line got bigger and the one clerk called for backup. After an additional 10 minutes of waiting the second clerk came out of the back. The second clerk whos name was Bob was extrmemely rude and unprofessional. I had to send a package and merely needed simple direction and service and he was being snarky and was of no help at all. Never going back to this location again. Extremely disappointed.

Otto Piskac

Package got received by them at 11:16m and it wasnt on the truck when they delivered at 5:30 pm, what a bunch of BS I could have picked it up at noon and had it today instead the are closed when my mail get delivered what a joke of a post office

Kristine Mathews

Went on vacation for a week and had mail put on hold only to find packages and mail piled up when I got home. They have no idea what happened even though I had this set up weeks before leaving!

Twilla Torrence

Customer service is excellent. Everyone is very friendly as well as professional. Recently Barb went way beyond what was expected when helping me with preparing a package for shipping.

John C

Second time I have dropped off a package and they did not scan it upon arrival. This is making my customers upset. Obviously this location does not care to have your business.

Raymond Lance

package not scanned when dropped off or leaving facility so no tracking is available on my customers item. say they cant do anything for 30 days. my customer wont be happy

Kitschy Kelly

Their website and their doors states that they are opened until 5 so why were they closed yesterday at 4:45? Not cool.

Robin Carpenter

Just called before open - cuz i did not receive entire order from machine - professional and courteous response!

John Doe Rammar

Very friendly staff, with short waiting. Excellent service.

Nicole capan

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