Southtown Heating, Cooling, Plumbing & Electrical

3024 Springboro West Rd, Dayton, OH 45439, USA

Address:	3024 Springboro West Rd, Dayton, OH 45439, USA
Phone:	+1 937-298-4200
Site:	southtownheatingcooling.com
Rating:	4.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 25

Reviews 18

Jeffery Childress

Horrible business. Filing a complaint now with the bbb. This company waisted a lot of my time. A leaking toilet seems real simple to fix. While arriving the men working practice zero hospitality and seemed quite rude, the lady on the phone was a nightmare. Being a business owner myself being on time is always important but this company didnt seem to have any work ethic. Long story short my toilet was still leaking an hour after this company left. 177 dollars for a wax ring ? So we called this company back and the lady receptionist was one of the worst human beings we have ever tried to talk to. All we asked was that our leak be fixed, and they just refused to help us on top of talking to us like we were in the wrong. The owner of this company has yet to contact us about what happened that day. A letter was sent to us with a threat to put a lean on our house. Out of principal I will spend a lot of money in court on these people and spend a lot of my time making sure that justice is served if the owner wants to come look at our leaking toilet and fix it then we will gladly pay the 177

Richard Perkins

I had a consultant out to my home and explained the project I was looking to get a bid for. He looked at my cape cod home in Kettering Ohio and made suggestions and said he would write up a proposal and I didnt hear back from him. I called the office and attempted twice more to get the bid from him and was unsuccessful. Its unfortunate that after spending thousands of dollars with this company I couldnt even get a proposal from them for my home. This is a very poor way to show your appreciation to previous customers. I just purchased a new home in Oakwood and can guarantee that I wont be calling this company back for any bids. Ill continue to work with Mcafee heating and air conditioning as they have replaced my AC unit and Furnace all work that would have went to Southtown had they been able to actually follow through with their promise of quality customer service.

Shawn Thomas

Called out to our duplex. Plumber diagnosed problem but the price was several hundred dollars too high. Paid for the call, no problem. Called the electrician to look at a couple problems. Never called me or diagnosed the problem. Walked in then left, they charged me $104. Check the BBB against this company. 7 complaints against. I had to call them to send me a receipt for my taxes. My opinion is, they were going to get the high ticket price so they left me on the little thing that need done.

Heather Rehs

Southtown recently did both a new furnace / ac installation and also electrical service. All I can say is that ALL of the technicians they sent to my house were very nice and curteous. Scheduling was an easy process as the girls in the office were very nice! I would recommend this company to anyone and would trust them with any service at my house and even trust them at my mothers house!

Joey Bryant

Had my spring inspection done recently, which I needed badly. Southtown was able to get me scheduled right away and work with my busy schedule. When the technician showed up, he was very polite and even wore those little plastic booty things. He was very thorough, mentioned a few things I needed to have repaired soon. Overall he did very well and I will use them again!

Jenny Combs

One evening back in late February, our furnace stopped working. The very next morning they came out and had us up and running within 1 hour. The technician was friendly, trust-worthy, & honest. The office staff was also a pleasure to deal with. When all was said and done, we received a repair we were 100% pleased with at a very reasonable price!!!

Jen J

Dale came out today to fix my air conditioner. He was super friendly and nice and went above and beyond to fix my unit and to educate me on what to do to extend the life of it. He actually sat down with me and seemed to genuinely care about saving me money and doing all he could to help. EXCELLENT customer service! :)

Dean Miller

Had a garbage disposal leak. Called office to schedule a service appointment. Service Tech arrived a few hrs. later. Kevin was professional, courteous, and polite. He explained work that was done and left area spotless. Highly recommend Southtown for all of your plumbing needs. Thank You.

Danielle Benjamin

Nice to have a company that easily works with military (no longer in the area). However, I had a furnace installed less than 5 years ago and Ive had to call a technician out twice for it not lighting. No explanation of the issue.

Chris Wolff

very prompt, great customer service, and competitive pricing. They diagnosed the problem and thouroughly explained all options available to fix the situation. I would highly recommend using Southtown Heating and Air.

Dale Winters

The staff at Southtown have always been extremely professional and helpful. They are very responsive whenever I have needed them. I would recommend them to anyone looking for an honest contractor.

Darryl Howerton

Get staff and great prices!! very fast workers very friendly staff in the office and out! would highly recommend them to anyone! we called them and the next day we had heating and air! LOVE IT!!

Anonymous User

This company is great. Been using them for 7 years and service is always excellent - prompt, courteous, professional, trustworthy, and reasonably priced. I would absolutely recommend Southtown!

Anonymous User

Prompt, courteous, clean, quick and above all, very professional. Serviceman William came out and took care of a leaky gas line union in no time. I would highly recommend.

Trina Ward

Great Customer Service. The service workers are respectful and courteous. Highly recommend this "Gold Star Business" Thank you Southtown (Mr.Thomas) :-)

Stuart Zaharek

Top shelf. Professional. Fair pricing. No hesitation to use in the future.

Morgan oyster

Good service and was very clean and nice!

Chuck Thomas

This is a great company!