Address: | 218 N McDonough St, Jonesboro, GA 30236, USA |
Phone: | +1 770-914-3877 |
Site: | hgplumbingpros.com |
Rating: | 4.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Lance Harris
I had to give a star on this page, but they dont deserve it They deserve 0 STARS!!! I simply cannot even give them 1 star. This business was trying to give me the business. I am in need of a water heater replacement and expansion tank. I called this company and they sent out a young plumber (Zachary) to the house call. When he arrived he assessed the problem and then went to the truck to create an estimate. He came back with $1450. I asked him what he saw that was the problem and he asked, "Are you going to get the repair?" I told him that it was a little high an what was the problem? He stated that he couldnt tell me unless I would agree to the repair. He stated that it was his profession (plumbing) and that he couldnt just tell me what was wrong. Then he went to say that he would tell me if I paid for a diagnostic! This is OUTRAGEOUS! Who gives an estimate without telling the customer what is included in the repair? Zachary and H&G plumbing I guess! I have been in the military for over 20 years and traveled all over the world and NEVER have I had this type of treatment and disorderly customer service. I even tried to give the young Zachary some advice, such as by showing kindness and compassion, this is how you get referrals. I wouldnt tell my worst enemy to go to K&G! When I called the company to talk to management about the situation, the person who answered the phone stated that they were all out to lunch and that I could leave a message, but it would go out to the techs (I am assuming Zachary and the person with him), but that would be defeating the purpose. SHAME ON YOU H&G!!!!! And SHAME ON YOU ZACHARY!
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Cilo Del Flexx
This company amazed me beginning with the customer service. I had 3 toilets that were constantly running water whenever they wanted to and a kitchen faucet that was dripping water to where my water bill went from $40.00 average to over $150.00 per month. They came to my place on time and determined that repairing these problems would have cost me more than just replacong them. 2 days later the came in on time again and repalced 3 toilets and the faucet with quality products, and left my home clean in all areas they worked in and all has been working great since. I highly reccomwnd H&G PLUMBING AND SEPTIC for their professionalism and quality of work. Licensed; Bonded and Insured with a warranty on the work and parts. Please support our community and this business.
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T.j. Thompson
*SCAM ARTIST*Typical blue collar hustler, Mr. Zack, constantly changed price quotes on the job. Inflated equipment rates to support his outrageous diagnostic plumbing repair scenarios. Its one thing to clarify a problem, and absolutely ludicrous to lie about the entire context of the problem all together. This operation gives other legitimate agencies a negative reputation.
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Lisah Bursey
I was having a lot of problems with my septic and the sink drains were backing up. I called H&G Plumbing and they were very prompt in getting out to help me. The pump needed to be replaced and I was able to get it done without costing a fortune. I am very happy with the service from H&G Plumbing
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crystal hewitt
I was pretty impressed at how prompt H & G Plumbing was at getting out to check on the problem. Randy was very personable, professional, and provided a fair estimate. They were highly recommended by a friend and I would also recommend them to others.
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Patricia Harris
VERY PROMPT VERY COURTEOUS and most of all VERY PROFESSIONAL I recommend this company to eveveryone I had 2 other companies to come out before deciding on H&G very glad I did VERY HAPPY with the service and pricing
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Tonya Webb
If you have a plumbing project, these are the guys to call! Quick response. Work was done ahead of schedule. Very professional and dependable... We highly recommend them!
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Erric Bell
I had a God send come to my house and do the work. Job finished and Im pleased with the service . Thanks Randy for a awesome job. To God Be The Glory
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jazzlyn bursey
Randy at H&G Plumbing installed a new septic pump for my mother and did a great job. Very honest and helpful. I would definitely refer this company!
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Pam Calhoun
Randy was very professional and curious from day one. Four stars right now until my problem is completed. Be back!!!! Awesome job
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Steve Smith
I think he was professional and knowledgeable,I like the work Zack done on the installation of my water heater good job young man.
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Hoodie Hoo
Randy Jackson did I great job installing my two labortory sinks. Would highly recommend these guys u will not be disappointed!!!
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Laura Mccuen
They finish the job and and have a good attitude from the being to the end call them when you need service
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Dylan Corrales
Great people, got the work done quickly, and they acted respectful to me and my home. Thank you! :)
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James Vick
They are nice and tell you whats going on And what they are doing at the same time.
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Barbara Boyle
One hour and 1/2 fixed two leaks in toilet and sink! Wonderful!! Recommend highly!
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Tina Marie
Shady business. Always changing prices, cant get a straight answer out of anyone.
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Stacey R
Fair work, but they are not honest with their pricing. Unsatisfied.
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shanika conyers
Came within an hour of call, work very fast.
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GE T
professional service
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Randy Jackson
Very professional