Delta Plumbing

85 Daniel Dr, Stockbridge, GA 30281, USA

Address:	85 Daniel Dr, Stockbridge, GA 30281, USA
Phone:	+1 770-474-5555
Site:	deltaplumbingatlanta.com
Rating:	4.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 86

Reviews 5

mrshart03

I was very disappointed in my first and last experience with Delta Plumbing. I called several local septic companies, and was given the same quote of $285 to pump a 1,000 gallon septic tank from each company. I decided to go with Delta, as they are a large, recognized brand. I should have been forewarned when the Delta receptionist mentioned on the phone that if the technicians find any problems when they get into the tank, there could be extra charges. When the technicians arrived, they were courteous and kind, and began work immediately. However, after they got the tank opened, they found some issues with my tank. Kevin, the technician, wrote me a quote that included a $250 upcharge for Excessive Solids & Sludge, a $250 upcharge for an over-filled tank, and a $195 fee to clean the filter, taking my grand total for this job to $980! Wanting to be sure I was getting good service, I called another local septic company, Brownlee Septic, who assured me that they would pump my tank and clean the filter for a total charge of $285, with no upcharges (which they did within 24 hours). I walked back outside and told Kevin that I had another company on the way who would charge me a flat $285 to pump my tank. He then tried to convince me that no company will pump your tank for a flat fee, because its all done by weight, but I decided to take my chances. After they refilled the hole, Delta charged me $125 for the service call. **EDITED TO ADD: I am pleased to say that within an hour of posting this review, I was contacted by the company with an apology and a refund of my $125. I was also told that the filter upcharge, the over-filled upcharge and the service fee were not company policy. I greatly appreciate the effort to reach out and improve my customer experience.

Teresa Underwood

Thank you Westly, David, and Josh!!! We called Delta Plumbing after researching plumbers and reading several reviews. We called before 8 am on the Monday and were told that it would someone could be out between noon and 2. We were pleasantly surprised when Josh showed up at least 3 hours early. We thought we were dealing with a blockage and a leak. Josh was up front with us, and after assessing the situation, and suggested that it might be the septic tank and that it was best that we have the tank checked out first. The property was only purchased a year ago, and had been vacant for several months before, so I know we sort of questioned how could it be full. Josh stated that if it wasnt the septic tank then he would be back to fix the leak and clear the pipes. Within minutes after leaving, Westly and David appeared. Ewwwww, it was the tank!!!! Full, blocked, and disgustingly gross!!! Josh had been right! So he had saved us several dollars. They drained, cleaned, and fixed some piping. I have a lot of respect for these guys especially David doing the hand digging. Westly was great in having us observe what he was doing and explaining the whys and wherefores of the project as they went along; even searching us out while we worked on another project. We were able to negotiate on one aspect of the job. All-in-all we were impressed with the service provided at a reasonable price. A great group of guys providing a much needed service.Thank you Westly, David, and Josh. Thank you Delta Plumbing.

donna taylor

I called Delta because I had water surfacing in my yard around my field lines, and needed to find out what was happening. Todd Bodine was the technician who arrived at my house and completed the exploratory digging and trouble shooting. He found a broken distribution box, my field lines full of roots and the whole system pretty well saturated. Todd took the time to explain what all of this meant, and was able to give me an educated and honest answer as to what was needed to get my system back in working order. Mr. Bodine and Delta worked quickly to gather permits, work with the EPA, conduct soil tests, as well as work with the Engineers to understand exactly what type of system could be placed (and would be best) in my yard. I TRULY want to thank Todd and his crew for the work theyve done. Every step of the way, I was involved and informed of the actions needed. Todd took the time to explain why things are needed, and how they worked - from start to finish. My job was very large and included a new aeration treatment unit, a new distribution box and 400 of new field lines, as well as switching over from the old system to the new. All in all, the job took a week. I am very pleased with the results and the new system. I would definitely recommend Todd and Delta to anyone who would benefit from their services due to their knowledge, professionalism and respect that they have for their customers. THANK YOU !!

Joe Perry

Classic Bait and Switch. Was quoted $250 (the day before) to pump a 1000 gallon septic tank by a receptionist. When they arrived the next day the lead technician told me because my tank was "full", it would cost me $430.00 to do the job. Yes, the reason for getting it pumped was because it was "full." Is this not the reason most people get their septic pumped, because it is "full?" Needless to say, when he gave me this idiotic reason for jacking up the price, I became livid but tactfully told them to cover up the tank as they found it and get off of my property. Trust me, in another life, I would not have been so tactful. This lead technician (who was wearing dark sunglasses) was worse than a borax used car salesman. This company needs to be stopped. The "Educated Plumber" is a joke and needs to go back to school to learn one rule, The Golden Rule. They lied to me and attempted to cheat me. These unethical tactics may work with the gullible but I am the WRONG ONE! Beware, I believe they may be connected and conspiring with a couple other septic tank cleaning companies in Henry County trying to separate decent people from their hard earned money. I was able to get another local company that I trust and have dealt with for over 20 years to come out the first thing the following morning. They pumped my tank for the same reasonable price that they quoted over the phone.

Marsha Buck

I was very dissatisfied with my service from this company for the second time. I had called them before on a property that the tenant had complained of a backup in bathroom and technician immediately said we needed to have the tank pumped. My husband met them there and arrived shortly after they got there. He decided to try plunging it and it worked. He then asked the technician to leave. I had forgotten about that incident and needed a plumber a couple of weeks ago. Different property, tenant reported a back- up in the master bath shower and tub. Technician said he would have to pull the toilet, charge to pull and replace, snake it and run a camera in pipe. Estimate was $600. I asked he to leave as I was not paying that price for that work. I called another plumber and he had a septic tank pumping company to come out, I had the tank pumped and a cleanout installed for $495. This did not totally remedy the problem but the plumber came out and ran a snake down the toilet and unclogged it for $65. All total I spent $560, unclogged pipe and got my tank pumped for less than just pulling and resetting the toilet and got a clean out installed to boot. I really do not see how you people stay in business. I have heard horror stories from other about your company since. You advertise a pump out for $188 but that never happens.