Walmart Tires & Auto Parts

Address:	1275 E 2nd St, Franklin, OH 45005, USA
Phone:	+1 937-704-0674
Site:	walmart.com
Rating:	1.4

Location

Photos 4

Reviews 5

Stephen Blankenship

Was hoping to get 4 tires on my car as I had two at end of tread-life and one not holding air and going flat in 15 minutes. Before they got started I mentioned that a front shock was missing a bolt and asked if they might be able to look at it. Was immediately told that they will not replace my tires until the shock was repaired. A missing bolt was not causing any issue with tire replacement but since that was their policy just replace the back tires, where I had the most problems (the tire that would not hold air at all). Was rudely told absolutely "no", their policy somewhere states that a missing bolt or any other car issue that I informed them of beforehand would prevent them from even doing a tire repair, oil change, or any other service. I went to the tire center early enough that they actually had open bays and employees waiting on cars to work on, and their refusal of changing a back tire that would not hold air because I was missing a bolt on a front shock told me one thing loud and clear; they will turn away customers for the slightest of reason so they do not need to work. So I had to drive quickly to the next nearest Walmart location, I guess filling the fast leaking tire to get me on my way was also something they would not do. Other problems there but will review my experience there separately, at 2900 Towne Blvd. The previous day I attempted to call the store 10+ times but they do not answer their phones, ever it appears. If they would have answered I would have known this before wasting my time. This experience was at Walmart Tire & Lube in Franklin, Ohio, 45005 at 1275 E Second St.

Gary Matthews

It is amazing how slow the auto service center is. They have absolutely do not value the customers time. Everyone in here is complaining about how long it takes to get an oil change. I was told there was one oil change ahead of me and I would be next - should take about 45 minutes. Well, an hour and 25 minutes later they have not even started on the car. Be honest with how inept you are so people can plan their day and stay on schedule.

Lucy Lighthall

i like others think they are way too slow. How long does it take to go out and check the mileage before an oil change? 7 minutes. How long does it take for a basic oil change? 1 hour, after they pull your car into the bay. Why so long? Got no clue. The only thing good was the price of an oil change. If you dont mind waiting,it is worth it.

Ashley Brady

They dont even deserve 1 star. I have never seen people move soooooo slow in my entire life! No sense of urgency!! There were 4 people in front of me and one just wanted his wipers changed. Took over 4 hours. Two people were doing the oil changes as well. I will NEVER GO BACK!!!!

Christina Cope

Will not go, have not heard anything about it. Get a good mechanic for life. Your life is too precious to drive around in an unsafe vehicle.