Address: | 1761 Dixie Hwy, Hamilton, OH 45011, USA |
Phone: | +1 513-868-2800 |
Site: | midas.com |
Rating: | 3.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
GE
George ODonnell
These guys did a decent job welding my exhaust system back together, but thats where the good experience ends. They offered to replace an oxygen sensor in the exhaust pipe, which I agreed to because it had failed recently. When I got my bill I discovered they charged me about 3x what that same part would cost at Autozone. Shame on me for not checking the price first, but these guys will gouge you on parts if you let them. They also did a crappy job installing it, as the cable was twisted and caused a little nut to bang against the bottom of my car. I had to take it back TWICE before they figured out what was causing the racket. As if that experience wasnt bad enough, I had them replace a wheel bearing that was worn out. The part failed within a month so I took it back and they replaced it. That one failed too, and I had to go back a third time. Guess what, two months later and the third bearing they installed is failing. I will never let these guys touch my car again. DO NOT LET THIS SHOP DO ANY KIND OF MAJOR MECHANICAL REPAIRS!!! THEY ARE TOTALLY INCOMPETENT AND WILL SCREW UP YOUR VEHICLE
A
Anonymous User
I took my car in for an oil change and they talked me into a serpentine belt replacement, which WAS due on my car per the number of miles. After it was installed it squealed horribly, and when I took it back in the next day, they said I needed a new belt tensioner for about $800. I said "forget it, it wasnt squealing before" and took it to the extremely trustworthy CERTIFIED GARAGE in Hamilton, and they found that the wrong belt had been put on the car, which was about 2 inches too long. The next week my daughter took her car in for an oil change, and they had a list of about $1400 that was needed for repairs. I insisted she get a second opinion (she also got a third) and they both concluded that Midas was just trying to take advantage of her. Yes, they do a relatively cheap oil change, but never let them do repairs and IGNORE their recommendations. I wont take my cars there anymore even for oil changes; I dont trust them to not break something.
K
K Family
Took our older minivan in a couple weeks ago on a Saturday for what I thought was an exhaust issue. They did a thorough check and determined it was misfiring in the engine and needed new spark plugs and coil. The manager was very helpful and careful to charge simply for what was needed to fix the problem. They have an outstanding mechanic at this location named Eli who did the work and provided guidance to other mechanics. You can tell Eli both knows what he is doing and I watched as he was very diligent in his work, taking the time needed. He talked to me personally to help me understand the solution and I felt good that the money was well spent. When Eli pulled my van around after completing the work, I could tell he was very passionate about making it run really well again. Great to see that kind of dedication to quality. Nice team there between the manager and mechanic. Truly excellent service and work!
BO
Bobby Love
Sent my son to have one looked at it was getting exhaust in the cab. They didnt understand and charged him over $60 to took at it and never addressed the issue or did any work. They told me they would make it up on the exhaust issue. I supplied a muffler and they supplied a short piece of flex pipe. For their part they charged anouther $240 so at this point theyve made over $300 plus my $90 muffler. Dont think Ill use them again. If Im being unfair you can tell me.
ER
Erika Padilla
Exceptionally courteous and knowledgeable staff! The got me back on the road safe several times! Helped me find and fix a couple transmission fluid leaks from a radiator replacement. They also greased my trailer axles and made sure we were road ready when we moved. Thank you guys and we know where to go when we are back in town! Again it was so pleasant they made the repair process easy and put my worries at ease.
TO
Todd Evans
Great Service. The general manager is very friendly and helpful. Eli, who is one of the mechanics is very knowledgeable and professional. They dont try to sell you things you dont need. They are very honest about the necessity of the repair they are going to perform. They will tell you if it isnt urgent to do immediately. Nice to find a reputable car repair shop.
EM
Emily Schatz
The staff was very friendly and even let me watch as they worked on my car.I did have to come right back after getting my flex pipe and muffler fixed ,but they did fix my intake problem in time for me to get my girls from daycare . thank you soo much I hope this is the last fix for a while sure seems that way
KE
Kelly Conklin
This is the only mechanic we will go to. Reliable and fair priced, really trying to help the Hamilton community out. When they lost their head manager Rob, we were extremely disappointed. However the mechanic, Ely, is the reason we go back now that Rob is gone.
RO
Robert Rager
Very Professional. These mechanics get it done. I suggest everyone go to these folks. They saved my car and I from the dealerships prices that were way over priced. I have the utmost respect for this place. Thanks to all of the workers, especially Bill and Ely.
SK
skippydlux
Great service. Told me everything that was recommended based on Mileage. Also pointed out a few things to keep an eye on. Had my oil changed and tires rotated in 45 min. Which is acceptable for the low price they had. Would recommend this store to anyone.
BA
barbara george
Midas is great. Any time I can get my oil changed for around $20, its a good thing. Plus they do a safety check, rotate the tires and top off the fluids. A person cant hardly buy the oil and filter for that. A great deal, with great service.
BR
brad bisher
This place is aweful.. Had my suv for over three hours and still dont got my tires switched out.. While one of the guys was talking in the parking lot to some girl. These guys act like they dont want to work. Flat out worst experience ever..
SH
Sharley Crew
Zack did an Awesome job taking care of our car, saving us money and doing a quality job. This Midas is great! If you have questions or concerns they work with you, and make sure your diving away safely and happy.
TY
tyler butane
This place has turned around since the new manager Rob took over this past summer. Very nice and respectful . Got me what I needed to get me on my way . Ill be bringing all my vehicles here from now on.
WA
Wayne Stone
Looked at our car right away with an appointment (which I got just a couple hours before) Repaired the muffler quickly and for a fair price in the same afternoon. Great customer service!
MI
Michelle Miller
Polite, agreement, showed me in person the problem with my car with a fair cost, and took the time to make my wait comfortable with a hot coffee
JR
Jr Banks
Offered me coffee but no cups to drink from as I sat for 90 minutes to get an oil change with a scheduled appointment.
SA
Sara Chandler
Got my brakes done fast and it didnt cost as much as I thought it would. People were friendly.