Midas

4451 Roosevelt Blvd, Middletown, OH 45044, USA

Address:	4451 Roosevelt Blvd, Middletown, OH 45044, USA
Phone:	+1 513-424-5615
Site:	midas.com
Rating:	3.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed

Location

Photos 20

Reviews 8

Alexandra Rosencrance

I called to get some pricing on replacing both tie rods and compressor and the guy was very nice and helpful, I made an appointment and brought my own parts so basically all I really paid for was (very poor) labor. I get to Midas and drop my car off 10 mins early, my appointment was at 1 pm. Well Im sitting in the parking lot for almost 30 mins before I left and I still didnt see anyone come out to get my car. So they told me they would call me when its finished should take about 2 hours... Meanwhile, Im sitting at home waiting and 6 hours goes by... No call. So I call them, the guy says he doesnt know how much longer maybe an hour or so and theyll call me when theyre done. Ok, Im usually fine with whatever but I had to be to work in 2 hours so Im getting kind of anxious. I call in another hour and they say its another hour! Anyway, I finally get down there to get my car and I pay and get in my car. As Im driving home, the RPM on my vehicle keeps dropping and wanting to die when I stop at red lights or stop signs. And my air is blowing out heavy even though my air is not turned on.... So I get to work fine and then when its time to go home (I work overnight so I got off at 5am) I start my car, get to the first red light and it dies on me!!! They DEFINITELY messed something up because my car was FINE before this!!! It didnt even need the tie rods replaced really, there was only slight movement on one of them but I was just getting it replaced just to be safe and now I cant even be sure my car is going to get me where I need to go SAFELY! Now I have to take it to another shop to see what the heck they did!!! Im sorry to say but I will never be returning and I will be warning others to steer clear.

Allison Reynolds

The guys at Midas in Middletown went above and beyond for me! My car was getting old and I do a lot of work-related driving and needed a series of repairs over the course of a number of months. Never once did I feel looked down upon because I am a young woman (in her 20s), and never once did I feel as if I were being taken for my money. They were always happy to open up an appointment for me and work with my schedule/needs, even if it meant having to bring my car back each day for a week! They were kind, understanding, and always happy to explain what was going on with my car. They were very attentive and willing to listen to my explainations of what was going on with my car. Recently, I got into a minor wreck and when I took my car in, they explained to me that it would be about $1600 to repair it (the frame was severely bent and needed replacing ). They were incredibly understanding and helpful while I figured out what I wanted to do with it. They let it stay on the lot for a week and even offered to help find people to buy parts off of it! All in all, Ive had a great experience with Midas and I would highly recommend them to anyone!

Don Dudley

The management is great when it comes to customer service. But here is the problem, the workers are...average or below. We brought our vehicle to have the front struts replaced. They did that, but could not figure out where a "popping" sound was coming from but assured me it was OK to drive home on it. After a few bumps I called (and they had just closed) so I called left a message expressing my distrust of the repair. They brought me back in and a manager informed me a bolt had not been put on correctly (yet it was safe, right?). Fast forward, I took my car for an oil change and tire rotation. My rear rim has a mark on it, so I can easily see (anyone could) if it was rotated. They did the oil change but never rotated the tires. The reason? "The wear pattern was even on all four tires, no need to rotate them." I am glad the tread wear is even, but it has been 12,000 miles since I last had them rotated. I think they are good people and most of them try and work hard. But It just seems I always have a little issue every time I have work done there.

Colleen E. Kirkpatrick

I initially went to Midas on a Saturday when my regular provider was closed. Sometimes the things you do in a clutch provide huge dividends. My car was fixed promptly and very reasonably. I decided to give them a second opportunity when my childs BMW wouldnt start. Two separate competitors told me it had a blown head gasket. I was very skeptical as it had just been to the BMW Dealer, but I didnt want to incur the cost of towing it 40 miles. The manager called me and asked had I recently had work done on the car. I explained what was done and he immediately knew what was wrong. He got the car started. It wasnt a head gasket. More importantly, he didnt even charge me! It was a chemical buildup in a chamber which clogged something when my daughter ran it low on gas. I appreciate honesty. And now he has a customer for life!

Christi Grove

I moved to this area a few years ago, prior to that my dad always worked on my car so I knew my family was safe. As a female (not knowing a lot about cars) it is hard to find a place you can trust. After a few times of getting an oil change at this Midas, I met Rob. He is always honest and I know my family is safe after he has worked on my car. Every time I am in this store he is working hard. I appreciate everything he does for us. I will not let anyone else work on my car unless Rob says he trust them. Rob is a true asset to your company.

Milky Mike D.

the management location has changed fairly often recently and your service may be reflected in the change. sometimes service is good, and the mechanics are thoural but most of the times you are treated like the next notch on the totem pole, the next clip board to be processed and wrung for as much money as possible. dont expect mechanics to go that extra step, never except that the first price is the actual price, and dont be afraid to say youll go next door to the little bible thumper mechanic next door for better price and service!

Sydney Christy

I must say this is the only place I trust with my car the saved time and money they were honest with me didnt try and screw me over like other places. After taking my car to a place near my job which diagnosed my with a bad starter which was not the problem they took a lot at my and with in ten minutes they found out it was my fuel pump and i fixed it in one day they are amazing and wont go to anyone else these group of guys! Thank you guys so much!!!

Cathy Mahoney

Well I made an appointment for an oil change and when I went the guy said they were 2 hours behind. And I said but I have an appointment. He said well stuff happens and they are behind. I said then what the use of making an appointment of your not going to honor it. So I made another appointment and this time it took about and hour and half to get an oil change. Seemed to me they were on their phones and taking smoke breaks a lot.