Address: | 10030 Windisch Rd, West Chester Township, OH 45069, USA |
Phone: | +1 513-772-0050 |
Site: | elliottandbradley.com |
Rating: | 3.8 |
AR
Arun Gavali
I give them below "Poor". I called several times before I could talk to them. We scheduled an appointment. Fifteen minutes before the set time, they called to cancel. We re-scheduled. At the appointed time, I called them. They said that they (I think this was the owner, but it was the dispatcher at the very least) arent sure if he will be late or not able to make it at all. She said she would call me back. A half-hour later, I had to call her to find out that they were not going to make it. We re-scheduled again. He showed up a half-hour late. No call. The agreement was an hourly rate. He didnt have the correct drill bits for the tile I had. Without telling me he was going to have to go and buy the drill bits, he left for forty-five minutes. He charged me two hours, even though he was only here for an hour-andforty-five minutes--of which, forty-five minutes was spent going to "Home Depot" without telling me. Then he left with the drill bits I paid for. I had a wax seal, but he didnt inform me that one was needed. He charged me $52 for a wax seal, a couple of screws and drill bits he kept. I complained because of the drill bits AND because the toilet was totally crooked. I called the toilet manufacturer in the morning, only to find out he was supposed to seal or grout it. He came to return the drill bits and I informed him he was supposed to grout or seal the toilet. He did it. Still not sure if it was done correctly. This is not a small business. This is probably the largest plumbing company in West Chester. Maybe Cincinnati. I wasted four days and $262 to get one toilet installed. Totally unprofessional and ridiculous prices. Do yourself a favor and do not call these people.
MI
Mike A
Came to repair shower, could not finish the job that day. Left the shower unusable and agreed to return the next morning to finish the repair. Didnt show the next morning and when we called, they said they could not return now until next week. Hired another plumber.
MO
Molly Busam
They installed 3 bathroom faucets. They also installed a kitchen faucet and garbage disposal. Everything was great! They were very trustworthy, clean, and dependable. I would definitely recommend them for all plumbing needs.
ME
Meg Carey
Had a new hot water heater installed quickly and professionally. They did a great job and I was very happy with their service.
HO
Howard Herman
great local company!