Harris Automotive

6175 Maxtown Rd, Westerville, OH 43082, USA

Address:	6175 Maxtown Rd, Westerville, OH 43082, USA
Phone:	+1 614-891-4773
Site:	harrisautomotiverepair.com
Rating:	4.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 29

Reviews 15

NIKisMEEEE

I have taken my vehicle to Harris Automotive several times, and each time I have been unsatisfied. Once I suspected sabotage because the battery conveniently died and both headlights burned out and blew fuses while the car was in the shop. The most recent time my car was stinking like sulfur, so I suggested it was possible that my cars catalytic converter might need replacing to the employees of Harris. They must have assumed I was an expert because they replaced the part without insuring it was indeed the problem. As it turned out, replacing my cat only made the smell go away for a week or so. I called to find out if they would do anything to compensate for this, and despite the fact that I was maintaining a civil tone and being reasonable, the person I spoke with lost his temper and began shouting, then refused to do anything about the problem. He insisted that "some cars just smell like that" (Like pungent rotten eggs? I call that bluff.) and that "there is nothing [they] are going to do about it". The small-business prices may be slightly better at Harris than at larger chains, but that discount is not worth the terrible service and unfriendly staff. I surely will never take my vehicle to Harris again.

Yellow Lightning

Excellent service and customer service!!! Found this shop on google maps, it is close to where I work. I called initially to compare their prices to the larger chain companies like firestone, goodyear and such. They priced their work at least $50 less than what the other places offered to charge to change my front breaks. Service was great. Dropped car off around lunch hour and was done by mid afternoon. What was equally good, the brakes started to squeal about 4-6 weeks after the service. I took my car back to them after a month of the squealing not going away and they changed out my brakes free of charge (b/c of warranty) and did it quickly within 30 minutes. Had them also change my oil which was less than $23. Brakes work good now and they also said if they start to make noise again that to bring it back and they will change them out. Rich helped me out and showed first class customer service. I highly recommend.

brett shellhammer

A pair of Class Act Guys! Outside of going to the dentist, the next worse possible place is an Auto Repair shop. Its hard to know if you can trust what youre being told is wrong with your car and whether or not the price quoted for the repair is fair and honest. With these two guys you can put those worries to rest. They were able to identify the problem (bad O2 sensor) and gave me the option to fix it myself (which I did) or have them replace. I chose to fix it myself only because I enjoy working on my own vehicles in my free time. With that said, the price they quoted was VERY competitive and fair. As a result of their honestly they have gained in me, a life long customer. This place is run how Auto Repair shops should be, take note competitors.

Larry OBrien

We have had lots of work done at Harris and they do a great job. Recently, they told me I had a kind of expensive problem with my AC. I told them to go ahead and fix it. When I called them back they actually told me they had misdiagnosed the problem and it would cost me a lot less to fix than originally quoted. They really could have told me anything and I still would have paid the original estimate! Its great to have an honest mechanic who also does excellent work!

Nancy Wollm

We have used Harris Auto for years and have never been disappointed with the service provided. Brian and his team are courteous, professional and love what they do! The service is excellent and the prices are reasonable. Brian will evaluate the car and call with an estimate. He has offered suggestions regarding things that may need attention in the future. This is a great way to fix something simple before it becomes a huge problem. I highly recommend them.

Alex Ellis

Great job at an affordable price, they worked on two vehicles for me. They did a great job and their prices are unbeatable. They fit me into their schedule and worked around my hectic schedule. It sucks that they are not open on the weekends but I guess its a good thing so their guys do not get burned out. They are just an honest shop.

Chelsea Dipman

Brian and his team are excellent. We have had several cars there and they are timely, thorough and competitive in pricing. We trust them and recommend them for anyone that can get there car there.

Anonymous User

What do you love about it? Share a tip.Harris automotive fixed my car in a timely fashion....quick honest and very reasonable!! Will def. be back again!! THANX AGAIN..

Jane Nance

Twice looked at my husbands car and both times said the car didnt need service ( after checking it out). Will go there when we are in need of service.

Joseph Randall

My Wife & I are so fortunate to have found a mechanic that is reliable, fair & honest. We will always bring our vehicles here for all repair needs.

Keegan Shoemaker

Only place I will take my car. They are honest, telling me what can wait and what needs fixed now. Reasonable prices, fast service.

t douglas

Small shop with staff that I feel is trustworthy and reasonable cost of services.

Carmine Doddato

Honest and good! For now on, I will not got anywhere else!

Steve Howell

Truly fixed what was wrong, didnt just replace parts.

Kevin Metzger

Quick and honest. Fair price.