Address: | 2825 Delmar Dr, Columbus, OH 43209, USA |
Phone: | +1 614-253-5553 |
Site: | bexleyauto.com |
Rating: | 4.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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mike jackson
I wish I could leave no star. We asked for a radiator repair. We took it in on a Wednesday and was promised a fix by Thursday because the man purchased the wrong radiator we had to wait until Friday. The man refused any compensation for his and delay. On Friday we asked for a test drive and was denied a test drive and told pay first. We paid and our test drive was us leaving. Saturday morning while business is closed on the weekend. The radiator had a heart attack and radiator fluid filled the street. The automobile was instantly inoperable. Monday morning thinking we were going to be aided well we called and waited five minutes on hold to speak with a rude mechanic who tried to blame us for his error. He made us feel uncomfortable to return to repair and threatened to charge us more. We disputed repair charge with our bank and are seeking help with another shop with a goal to get fixed by Wednesday. Yes a week to fix a radiator. The man also had an issue with that we were a married couple and that a wife should not speak up.
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Julie Watson
I have been a customer at Bexley Auto for over 20 years. Keith has helped me out in so many different ways. He referred me to a car dealer for a purchase and a body shop for repairs and then advocated for me with both companies when they were not treating me fairly. Above all, Keith is trustworthy which is so important when you are spending money on car repairs. He has spent countless hours researching problems on my cars and then charging me nothing. The care that he shows to make sure I am satisfied is way above and beyond the call of duty. I am so glad that I can rely on Keith to refer to regarding any and all car concerns. I happily refer Bexley Auto to anyone that I can.
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Anonymous User
Bexley Automotives is a great place. It is an independently/locally-owned ma and pa kind of place, the people are so nice and thoughtful, and they wont ever try to gouge you. A couple of times I have brought my car in for something that was a quick fix and they didnt even charge me anything. They have made the Angies List almost every year. I moved to the other side of town, but I still havent found a place that I trust as much as them with our cars. Soooo, I end up driving all the way to Bexley to get our cars fixed. Pain in the butt, but it is worth it.
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Arlene Armstrong
At Bexley Auto Repair Center, they are honest, reliable, thorough, punctual, professional and helpful. My husband and I have been taking our cars to Keith for over 10 years. I dont know anything about cars, so I appreciate having a mechanic keeps track of maintenance tied to mileage (e.g. 60,000 mile checkup) and who test drives the car after every oil change to see how it drives and to listen for new noises. The few times our cars werent driveable, he took care of us right away. Dawn, who schedules appointments, is very good, as are the rest of the mechanics.
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Aaron Butts
A friend recommended me here and now I will not go to another mechanic. These guys dont nickel and dime you and are helpful to customers who may not have the most knowledge about cars (like me). They have been able to help me with just about everything. The best thing about the place is that I trust them to not only keep my repairs under budget, but also to do an amazing job. Ill never go to another garage as long as these guys are in business and keep up the good work!
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Mickey Kellerman
I recently had my sideview mirror sideswiped while parked on a south bexley street. I called up Bexley Automotive to see if they could help. Not only were they very professional and very responsive, but they tracked down a replacement part and fixed my sideview mirror within 24 hours and charged me a very reasonable price. I highly recommend Bexley Automotive for any car owner looking for a trustworthy and reliable auto repair show in Columbus.
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Anonymous User
My wife and I have been using Bexley Auto Repair Center for over a decade. Weve never been disappointed. The owner, Keith, is above reproach. If Keith says you need new brakes, you definitely do. There have been numerous times weve suspected a problem, shared it with Keith and hell tell us were okay. Weve encouraged friends to use Bexley Auto Repair Center and none have ever been unhappy with their customer service or quality of work.
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Marty Goldsmith
Ive been a long-time customer of Bexley Auto. Theyve taken care of my cars for more than 25 years. I recently had the clutch replaced on my 2012 Subaru Forester. Im very pleased with the job they did, the timeliness in which they did it and the results. Kyle, the new owner, continues the tradition of a friendly, neighborhood mechanic who does quality work and reasonable prices.
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Joe Polchow
Best Shop in Columbus Area - Keith and the staff are the best mechanics youll ever find. My wife and I have been customers for over 5 years and will be until we stop driving cars. Honest, Professional, and On-Time service work. Only downside is its not a huge shop, so make an appointment, they stay busy because theyre good and people come back to them when needed.
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Becky Kok
Keith and the staff at Bexley Auto are the best. I have been taking cars there for the last 15 years and have always been treated fairly and with respect. Keith takes the time to explain the problems and helps me decide what needs to be repaired immediately and what can wait. Having a mechanic you can trust is huge...and I trust Keith and Bexley Auto explicitly!
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K Kaufman
Fixed right the first time/fair prices/fixes only what NEEDS to be fixed! I’ve been going to Bexley Auto Repair on Delmar for five years since I moved to Columbus. Keith is always honest and straightforward. He explains everything. I am so grateful we have people like Keith and his staff. Using their services is a no-brainer!!!
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Nori Duffee
Keith and the staff at Bexley Auto are just fantastic. We have been clients of Bexley Automotive for several years now and will be for many to come. Very honest, dependable, not pushy, and always a quick turnaround. Always a pleasant experience with Bexley Automotive! Thank you!
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Joan Muellerleile
Bexley Automotive is the best automotive repair center in the area. We have been taking three generations of cars there for over 20 years, and there has never been a problem that Keith and his associates could not repair. I give Bexley Automotive my highest endorsement.
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Brent Soller
Very trustworthy mechanics who, upon finding problems, have always presented solutions as choices without any pressure to choose the higher priced repair. They have earned my trust.
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Janet Mittman
Keith @ Bexley Auto has been taking care of my vehicles for over 10 years. He is honest, explains my repairs, and always gives me options on what work he recommends I have done.
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Evan B
Good shop, friendly and knowledgeable people. They do solid work. Just know before taking in your vehicle: you WILL pay at least 25% more than other shops in the area
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Insane Sanity
Great prices, and they DO NOT TRY TOO SCAM YOU. They tell you exactly what you need to hear about your vehicle. We go here for ALL our auto needs.
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Ralph Cumston
I have known Kyle for several years in the automotive business and he is an outstanding person to do business with. I would highly recommend