Address: | 3440 Morse Rd, Columbus, OH 43231, USA |
Phone: | +1 614-471-7535 |
Site: | evansauto.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Ryan Frieman
In today’s world of many insincere and dishonest auto service centers and dealerships, Evans Automotive shines through like a diamond in the rough. Never before have I felt so appreciated as a customer when having my vehicle serviced or repaired. Their honesty and integrity have on me over. Whenever there is a repair done on my vehicle, I never have to guess, or wonder if the repair was done correctly. All to often at many service center, the driving force is profit, or the “bottom-line” with little or no consideration for the solution that might be best for the consumer, I have never felt this way about Evans Automotive. There is a trust in quality workmanship that I receive from Evans that cannot be matched even by the original dealership by Evans mechanics and employees to remember each of your hundreds of customers by namem and their ability to treat each person as an individual, as though they are their only customer it is no wonder that so many Lamborghini, Porsche, and Ferrari owners trust them to do the tool work on their very expensive automobiles. They should feel proud of these many positive attributes, for they are well deserved and can only come form many years of setting the standards by which all others should be measured in the automotive repair industry.
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Anonymous User
Brought my Jag in for a clutch... It was expensive and the result was not great. When Evans were done Tach didnt work, temp gauge didnt work, car started missing badly on way home, clutch was not adjusted right, air cleaner seal was not put on correctly, bonnet not aligned so it rubed on cowl... Just waiting to see what else I find. When I asked about it all I got was excuses: Tach: "Wire was brittle". 50 cent worth of wire and 15 minutes it worked. Temp Guage: "Sender bad". A few seconds with a wire brush on terminal temp guage works. Bonnet not aligned: "That takes a long time to align properly" Well when you take something off dont you factor in the time to put it back on correctly?! Or just throw it back together any old way? The miss was a coil wire not plugged in all the way. The clutch adjustment was not done for want of a $30 part which now I get to put on without a lift. Just waiting to find the next thing they screwed up. After a second complaint they said "Theyd take it up with the technician and owner" Nothing back a week later. Stay FAR FAR away!
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Nicole Simpson
It is certainly difficult today to find good mechanics, as well as ones that you can trust. My problem started with a different repair shop that supposedly fixed a faulty clutch but in the process didn’t reconnect the speedometer and the odometer on my 92 Legacy. The other shop told me that it was broken before they worked on my car, which my husband and I knew that was not true. And even if it was broken before, why couldn’t they fix it. They did recommend this shop (Evans Automotive) on Morse and I give them credit for that. The person I worked with at Evans was very nice and had one of his mechanics explain what was wrong with the speedometer and then proceeded to give me a cooking class on how you can’t cook without oil or you’ll burn out the motor. Little do they now that I am a terrible cook? In this day and age when people are so depressed and so fearful of getting ripped off, it was so delightful to work with this company (Evans Automotive). I felt like they really enjoyed their work and the people they work with.
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Anonymous User
THANK YOU THANK YOU THANK YOU, .....I just want to thank the service people at Evans Automotive...I just Moved to Columbus last year I was very nervous about finding a place to work on my car, no parents close by, and then making sure that i take care of the car in as needed. As a young female, i got nervous about am I getting the right price? Do i really need the service performed...but I just want to thank them for always going over all my options, PUTTING ALL MY WORRIES AT EASE and reminding me of future services and calling me to make sure everything is still going well my 2002 Jaguar. When any one asks me where I get my car repaired, I say, Evans automotive and i have been to many repair shops and Evans makes me feel like my Dad is still looking after it…. Peanut
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Ali P
Used these guys to inspect a used car I was thinking of buying. Though they werent able to do a full inspection because it was the end of the day, they agreed to squeeze me in and take a look at as much as they had time to do. Bernie was very patient, cooperative and helpful coordinating the whole thing with the cars owner, who agreed to take the car to the shop before I was able to arrive. The mechanic found concerning rust damage to the chassis, which ended up being a deal breaker. These guys probably saved us a few thousand dollars and a lot of headache. And, they prorated the inspection cost so that we only paid for as much as they were able to do. Felt comfortable with their service and advice; would trust them with our cars if we lived in Columbus.
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Allen Irani
I would like to express my sincere thanks to Evans Automotive and their staff for the excellent service and repair work they recently performed for me. They performed diagnostics on an emission problem on my Jaguar for me. I had took my Jag to a local dealer were it was incorrectly diagnosed as an emission problem. The staff took the time to check and properly diagnose the correct problem which turned out to be considerably cheaper that I had first anticipated. I was extremely impressed with the shop, staff, and the manner in which they performed their business. I will be sending a letter to the AAA with the hope that they will refer additional work to this shop for other owners of Jaguar products who run into problems.
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James T Barlow
I have been coming to you to repair my automobile for many years because I trust your work. Thank you for your pride in offering each customer the best in service, quality and attitude. You’ve worked don my car since the beginning and I’ve always been extremely happy with your professionalism. It is indeed a pleasure to recognize Evans Automotive Repair as among the best automobile repair facilities in the Columbus, OH area. Your facility has met my stringent criteria in all areas; reputation, equipment, facility appearance, customer services, community reputation, and scope of service. My wife and I will be your customer for many years to come for your reliable services.
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Manny Delrosa
We just wanted to thank all of you for your skill and hospitality you gave us when our truck’s air compressor went out. If you remember we had 4 children and our dog with us and you allowed us to be comfortable in the waiting room and out of the 90 degree weather. The snacks and lunches you gave us were also very kind of you. Our truck (which you fixed that same day) delivered us to the campgrounds and back home safely. And although it was a big unexpected expense, we appreciate your “guardian angel” roles you all offered us. Our visit to Evans will always be a memory of good fortune! Thank you again for EVERRYTHING!
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Mark Bolin
Jim fixed my Hyundia Azara a few weeks ago. Being from out of town, Evans automotive was recommended by a local. Jim did everything possible to save me as much and get my car finished so I could get home. I was delayed 2 days but it would have been much worse without Jims over the top efforts and honesty. He even coordinated with Dennis Hyundai to get my key reprogrammed (another story). Jim even gave me a ride over to the dealer, staying there to make sure everything went ok. God was really looking out for me with getting the recommendation form a local resident. Thanks again, Jim