Tuffy Tire & Auto Service Center

Address:	7128 OH-3, Westerville, OH 43082, USA
Phone:	+1 614-818-9036
Site:	tuffywesterville.com
Rating:	4.8
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed

Location

Photos 1

Reviews 13

Steve Gold

Ive been bringing my vehicles to Tuffy for about 4 years now. All types, from a 1995 F-150, to the 2003 Town and country van, the 2006 lexus IS 250. MY TOY is a 2002 jaguar XKR. I bought it new and now only has 40,000 miles on it. Needless to say, I baby it a little. A few months ago. I was having trouble with the window. Carl or Ron said that if it was the regulator or a combination of motor, regulator that it would be pricey. I knew that, because Byers was at $2000 for a new regulator. I declined the service at the time, because it was expensive. Yesterday I bit the bullet and called Tuffy. I spoke to Ron, who all to well remembered the issue. I said, "lets fix the window". I was 10:00 am. He said to bring it in, now. I dropped it off (my wife followed me in her car), and we left it there. Later in the day, I called Ron for a progress report. He said, its done, Steve. I gulped and said, "How much"?.He said, "one hour labor" which was $87.50 plus tax. ($91.88) total. Are you kidding me!! Seems that some bolts were loose, and he or his guys just lubed and tightened and did whatever they do to fix it. MY POINT IS..they could have charged me $2000.00 and I would have paid and would have been satisfied. But I know good talent and honesty when its staring me in the face, usually:). As a business owner myself, who deals with the public, I feel its a great responsibility to be of service to my clients. Carl, Ron and the crew at Tuffy have a customer in me and my family and anyone of my friends or clients who are smart enough to listen, for life!!! Please take this review to heart! Sincerely, Steve Gold President Mega Pool Warehouse, Inc. Westerville, Ohio

Cabo Guy

HA! $39.00 for a oil change and rotation??? Oh but we put in fuel injector treatment! A Bottle of STP at walmart is a buck. Tried to tell me that my brakes are squealing because i needed new ones AND Rotors providing an estimate of over $418.00!!!. I had them replaced last year from Pep Boys. Had so much brake dust on the wheel I took it down the street after they were done and power washed the wheels. Came back and they ignored me and I told them "Well the squeak is gone!" They wouldnt give me an answer. THIEFS! CUSTOMERS BEWARE OF THIS PLACE.

Daniel Arsenault

My family has been using this Tuffy for almost a decade thanks to their convenient location. If you dont have a personal mechanic, the Westerville Tuffy does reasonable repairs at good prices. Though they may not be the cheapest in town, I trust them to be honest about faults with my car, and they will never do a repair that isnt worth doing. In fact, they recently recommend that I skip an 1800 dollar repair in lieu of replacing it because they wanted to make sure I had a reliable car more than they just wanted my payments.

Anonymous User

The mechanic Carl was outstanding!!!!! Great customer service, he didnt try 2 get me to purchase the most expensive parts he told me the prices of all of them and let me decide. Much better a cheaper than the tuffy on cleveland ave, dont go to that one go to this oneand ask for carl.

Annmarie Stewart

I cant think these guys enough for coming to my aid with a tire repair. They were kind enough to take me without any appointment. They repaired the tire and re-installed it the next day in record time. Thanks for helping a damsel in distress!!

Anonymous User

Great Experience. The service was friendly and professional. I was given options for my repairs and I didnt feel like I was being "sold." They got my car in and out quickly. The price was reasonable. Ill be back. Highly recommended!

Beau Bakerstein

Every time I have gone, it has been a great. We have a fleet of cars. They are fixed fast, on time, with a fair price. They know that keeping our fleet on the road is important. We have been with them since they opened.

Brian Shilling

I have never been disappointed with this place. Theyve been the only ones to service my familys cars for a year or two now, and theyre consistently the best experience. Highly recommended.

Lindsey King

The men here are so friendly and willing to help you. Goodyear across the street wanted $350 to fix my power operating window. I take it here, and they tell me its going to be $75. :)

Adam Burger

Didnt try and charge its for a non issue. Told us we could fix it ourselves. Very helpful. Saved us $400 Midas wanted to charge.

Andrea Goates

Great service, always very friendly and willing to explain things

Sylvia Schumacher

Always happy with the service here. Easy in and out.

Sean Leary

They fix cars