Address: | 6601 S Air Depot Blvd A, Oklahoma City, OK 73135, USA |
Phone: | +1 888-394-8530 |
Site: | pods.com |
Rating: | 4.7 |
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Anonymous User
I was LIED TO by PODS on several occasions and will never use them again. I used PODS to move from Baltimore to San Diego this summer. I did not know my exact address in San Diego upon deciding to move, and therefore needed a POD. I stayed with friends in SD while I searched for a place after arriving. I told PODS the zipcode I wanted to move to (92014) on the original booking call and they said I was good to go. The drop off and pick-up in Baltimore went well. All downhill from there. When I found my apartment in San Diego and informed PODS of the address (with the same exact zip code of 92014) I was told there was a restriction in place on that zipcode which prevents a POD from being placed on the street there. This was the first time Id heard of this restriction. I found it interesting--frustrating--that PODS did not mention this restriction until they had my money and my stuff. They clearly will say whatever they need to in order to get your money and you stuff, and then they have all the leverage. Because they charge you almost everything before they even drop the POD off in the first place. PODS informed me I would have to sign a waiver which cleared PODS of any issues (fines, towing, injuries, etc) that happened while the POD was on that street. They simply refused to deliver my POD until I signed this waiver. My alternative was to rent a moving company to move my stuff from the POD to the truck and then from the truck to my house. At a monster cost of course. I was told by PODS that they had in fact told me of this restriction on my original call and had the recording to prove it--I demanded that I be provided a copy of this recording, because I knew they were LYING. They told me the recording is proprietary and cant be released. Complete bullshit. Overall, I spoke to PODS customer service about 8 times in 7 weeks about this issue. I got 4 different customer service reps who told me different explanations every time, made me promises about supervisor involvement that never materialized, and clearly were unprepared to own up to their LIES. I was promised callbacks 3 times that never happened, and I had to call back every time. In the end, I talked to the city and they said as long as the POD didnt stay overnight, it was no big deal. So I signed the waiver so PODS would stop holding me hostage over their own LIES. I can accept incompetence or imperfection or plain old mistakes, because nobodys perfect. But when it comes to LYING, I just cant deal with it. Ill never use them again and anybody who does should expect awful customer service and LIES.
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Janettee McCrary
PODS belongs in Oklahoma, because when there was a need, they stepped up to the plate and did what they could. When OK Adopt A Dog was hit by the wildfires that hit Harrah and lost all of their storage space, PODS generously donated a building so they could store food and other supplies. Thank you so much for helping them as they get back on their feet!
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Anonymous User
PODS is a wonderful company. Without the help of community caring companies like PODS, we would not be able to produce our many free community events. The staff is always upbeat and professional. I look forward to working with them each year. Angela Cozby Festival of the Arts Director Arts Council of OKC
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Linda Seng
We have used PODS several times in the past ten years and have always been extremely pleased with them. They are always right on time and we feel that all our things are safe and in a climate controlled environment. We have stored furnishings up to a year and never any problem. We highly recommend PODS.
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Anonymous User
We have had a great partnership with PODS OKC for the past 3 years as our storage solution for a large hospitality event. We appreciate their prompt delivery and working around our schedule as necessary. Were thankful for their support of our event and hope to continue our partnership for years to come.
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Anonymous User
Arts Festival Oklahoma has had a wonderful partnership with PODS OKC for several years now. Theyre very easy to work with, work well around our set-up schedule, and are prompt to deliver their units. Were very thankful for their support and hope to continue our relationship with them for years to come.
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Cindy Field
They were Amazing with dropping them off picking them and storing them for 3 months I would recommend The Midwest City Pods Office to anyone The Best ever could not have done with out them since we had to move fast our house sold fast and BOOM they were there.. Simply The Best ever...
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Anonymous User
Our business is moving and we had a wonderful experience with PODS in Oklahoma City! They were always prompt and friendly and we would definitely recommend them to any family and friends who are needing to move or store anything. Thank you PODS! You make everything easier.
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Anonymous User
PODS you guys are wonderful !!!!! Thank you for all your help after the wild fires in Harrah. OK ADOPT A DOG rescue was really in a bind for storage space after their building burned down. You guys are the greatest !!!! Thank you again for bringing the POD out, G.S.
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Anonymous User
This company is very nice. They go above and beyond expectations to make sure the customer is happy. I had just written a very negative review, but they took care of the problem immediately. I am also trying to put five stars, but it will only let me do one star.
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Diana Randel
The online ordering of the pod was challenging, so I called the lady I talked to was very nice and knowledgeable. She got me set up in record time. Delivery of the pod was very timely, my delivery guy was great! Pick up of the pod went smoothly as well.
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Anonymous User
PODS are extremely useful!!! Great product, easy delivery and a helpful staff. Would recommend for any storage need, whether it be commercial or personal! Gilbert Magdaleno, Festival of the Arts Assistant, Arts Council of OKC.
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Anonymous User
Pods is a wonderful group of people that came through tremendously when the fires destroyed so much, thanks to them OK Adopt A Dog was able to keep their doors open and the animals feed. Thank you Pod for helping so much.
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Anonymous User
PODS is not just a great company but the committment to the community is incredible!! They helped out a friend in a time of need! What more could you ask for in a company~ committment and integrity! Highly recommend!!
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Anonymous User
PODS is an excellent company who delivers outstanding customer service. Moreover, they are an integral partner with Arts Festival Oklahoma and we are honored to have such a good relationship with PODS.
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Anonymous User
PODS did a wonderful job delivering the units where we needed them. We required two units for the Medieval Fair in Norman and everything was exceptional. I would recommend this company to anyone.
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Renata Montgomery
I am so glad that I used this service. The delivery person was great and the customer service was great as well. I recommended this service to my supervisor who has rented two pods.
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Anonymous User
I just want to say Kevin, with pods went out of his way in my time of need. Thank you PODS, for recognizing my need and meeting my storage needs with such short notice. ----ryan
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Anonymous User
PODS did a great job helping out a friend in need. I cant say enough good about this store! Kevin is a great guy and does a great job! I would use them again and again!!!