Address: | 86430 Franklin Blvd, Eugene, OR 97405, USA |
Phone: | +1 541-461-7874 |
Site: | southeugenestorage.com |
Rating: | 3.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM 10AM–3PM |
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Allie Rogers
1. Went to book a unit called the lady and we did it over the phone and then it was for a 5x10 and I get there after Ive paid with my stuff and find out the unit is a 5x5... so I had to get a 10X10 and pay even more. It was the ladies second day so I didnt push it but was seriously inconvenienced 2. I hired movers and a uhaul showed up at the unit and my access was denied. It said access denied after 6pm. Which is ironic bc he contract I signed when I was here renting the unit and the contract online says "daily access from 6am -10pm" I had to then tell my movers that I paid for to stick everything in my parents house. Ive had back surgery and cant move myself so now Ill have to rent new movers and a uhaul again a diff day 3. The assistant manager called me and was very nice, said he would give me compensation and make this right for me. 4 days later Ive heard nothing ... 4. I call back and speak to the manager and explain everything. She told me shed have to talk to the owners, wasnt aware I spoke with the assistant manager, and said Id have to wait 5 business days to know if they could do anything... she didnt even say sorry for the inconveniences caused LIKE WHAT. I feel like they are keeping me waiting so they dont have to do anything for violating their contract!? Im so upset and no other facilities have openings. Ive never been treated worse and been shoved around like this. I hate leaving bad reviews but would hate for this to happen to someone else.
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Anonymous User
Staff were very Personable and helpful. They always did their best to make sure i had what I needed and information. They always called to check in with me if i forgot to pay my bill. They were also helpful when moving out of my unit.
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Ananda Ma
I called this place for 3 months, never got a person that answered the phone or return my voicemails...physically went to the storage place & no one was there...yet they were open?
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Clarence Beard
Nice, very nice. The staff is very friendly and came through for me and my family. Nice place
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Donovan Gladwell
Not bad but kinda small. Needs to have easier access for larger uhaul trucks
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Economy Power Washing
Units are clean and staff is helpful and personable. Very reasonable rates.
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Kyla Wilder
Great rates, very friendly staff, and very clean.