Public Storage

1203 SE Tualatin Valley Hwy, Hillsboro, OR 97123, USA

Address:	1203 SE Tualatin Valley Hwy, Hillsboro, OR 97123, USA
Phone:	+1 503-974-8728
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 19

Reviews 18

Gerard Jussaume

First time needing a storage unit, and Barbara was most helpful. She helped me ensure that the size I had picked out online was going to work before we went forward with the rental. I wanted enough space that everything was still accessible, and the unit will allow for that. So a dreary raining moving day was made that much more pleasant by Barbaras cheerful attitude. Highly recommend. UPDATE July 1st, 2016 My needs for a storage unit, now come to an end, and the check out process was painless. Jason helped with the final paperwork, and since I had not been in the unit for a couple of days, he was able to refund a few days of the rental that I had all ready paid for. Simple. Easy. Would use this location again should the need arise in the future.

Charissa Butler

Jason has got to be the sweetest guy on the planet. I am very surprised that I hadnt driven him crazy. I had a truck on Tuesday, but you close at 6p.m. No truck on Wednesday, Thursday or Friday. Jason kept in contact with me and held a space (the last space on the property) for me until Saturday. It wasnt the perfect space, but the movers made it work. Jason, you are my Saturday hero. I didnt even care that the movers bought some items that they were supposed at my new location. (They took it back. They were really nice too.) After this wild week, all hell could have broke out and I would not have cared. My stuff is safe and secure with Jason. Oh...I mean Public Storage. Thanks Jason!!!!!

Joey Mendez

Where should I begin... I was in desperate need for a storage. THE other storage unit where I was renting was to expensive. Prices starting to go up and up. Until I said enough is enough. I drove to Public Storage and I saw the specials you had in display. I fell in loved with it. The most memorable experience was the beautiful woman helping me out. Jessica. She saw I was in desperate need she showed so much empathy that my heart felt that warm comfort that I felt right @ home. Personally I work in the customer service industry and she nailed it. Im glad that your company hires people that care for the people. Not just there for a paycheck. Thank you for hiring an amazing person that cares.

Theresa Stahl

The delay in posting this review has no bearing on the swift and crucially efficient service we received while renting The Last Storage Unit in Washington County on June 14th. After being mislead by a U-Haul Manager on [lack of] availability at the site we were returning a full truck to, I placed a controlled, but frantic call to Public Storage and clinched The Last (etc.) Jason was everything two women with a deadline needed him to be. Thanks, Jason, for your professionalism and humorous calm.

Jason Jantzen

Jason helped me get set up with a storage unit here. He was professional and easy to communicate with. He made the experience very clear and easy. I would definitely recommend anyone to use this location. The storage unit is clean and simple. Getting a big truck back towards the back of this location can be tricky, but just use your mirrors and a spotter if you have one. I didnt have a spotter, but I was able to back a 22 Penske truck into the recesses of the property just fine.

Joshua Bernier

Horrible storage unit place. Spiders in our storage unit, homeless drug addicts living in storage units, broken light socket so we had no light in our storage unit. The employees were rude and very disrespectful towards my wife and never any manager available when asked for one on multiple occasions. We have been at this unit for 2 years and have nothing but bad experiences with other renters and employees. Would never recommend this place to anyone ever!!

Laura Adams

To let public knows this: half of my things were stolen which its worth more than $5,000. They only have 2 videos: front of gate and in office. The security is extremely poor. One day, the gate was wide open to public to enter in and out anytime! Please do not ever rent there! If you do, take a risk too get your things stolen. Best off luck, The Unlucky One

Blair Seymour

Rachel in the office was So helpful and friendly. She went over all the information clearly and showed me our unit. She even tried to see if we could fit our stuff into a smaller unit to save us money. We went with the bigger one but it was still very nice she tried. We have had a great experience so far and would recommend this location to others :)

Bichpants McGee

I havent had any customer service as great as the public storage in Hillsboro. Alan was a tremendous help in finding a unit at a great price and he was so great with my children (who werent on their best behavior). It is a great relief knowing I dont have to worry about finding another location for my storage.

Trevor Cole

I needed a storage unit for just over a month and Jason helped worked with me to get the best deal. He was more than helpful with getting us into the size and price we needed! The units were clean and easy to get our moving truck into. I recommend this location and Jason for any storage needs!

Rafe Long

I have to admit, from my past experiances with other storage units, I was immediatly impressed with the cleanliness of the property. The units were dry and well kept and the staff were exceptionally helpful. If the job comes through and I move up here I will be renting from this facility.

Kyle Lofthus

I have been looking through multiple companies and properties for my storage needs and after finding this property I cant imagine going anywhere else. Alan was extremely polite and professional in helping me. I look forward to any future business with public storage.

Jessica Robinson

I have a unit at this location and on 8/16/2017 found that my unit has a severe ant and mouse infestation! The company was not only previously aware of this problem, they actively chose not to tell renters about it. Go somewhere else. DO NOT rent from this place.

Karen Winters

This location worked best for our relocation and we were helped at another property and directed here due to the location and better pricing. There was some construction next door so that worried us but overall we are very happy and will rent here when we move.

Jenna Shuck

Thanks to Tiffanee we were able to get into a unit without having to drive all over town looking for one to accommodate our jet ski. She even made sure we made it to the eye doctor appointment on time! Thank you for your superior customer service! Frank and Jenna

nic watts

I thoroughly enjoyed my time here at public storage. I loved the location and the staff especially Alan. He was very helpful in finding me the right sized unit I needed and at a great price. I look forward to any future business with this property.

Melanie Roberts

I came in to see how much a small unit would be and Ashley helped me out. She was very nice and very helpful, she showed me what size would be good for what I was needing to store. She made me feel very confident in storing my items there :)

Shannon Motter

We have used this storage company before but this is the first time at this site. We were fans before but received some outstanding service today. In and out quickly while everything was done quite professionally. Truly a great experience.