Eco Carwash

12118 N Jantzen Dr, Portland, OR 97217, USA

Address:	12118 N Jantzen Dr, Portland, OR 97217, USA
Phone:	+1 503-247-3322
Site:	ecocarwash.com
Rating:	3.3
Working:	7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 8AM–8:30PM

Location

Photos 100

Reviews 29

Kamilla Post

I have been going to this carwash for the last 3 years. The staff has always been professional and hardworking. A couple of days ago, I went through as usual and the gal working didnt secure the rear wiper blade and in the middle of the wash it came loose and flipped backward and was banging around on my back window. I got out to inspect the car as I always do, and much to my chagrin I noticed that the wash had scratched up my hood. I talked with the girl, and she professionally helped me fill out a report and we both took pictures. I was saddened today to receive a very impersonal letter in the mail stating that the report had been reviewed and they came to the conclusion that this was not their fault, and that the matter was closed. All of this was determined by a couple of pictures and was not inspected by them in person. I was not even called by a manager or anyone. To add insult to injury, they added a survey that if completed and brought back to the establishment I could receive a free wash. Also they were thoughtful enough to add a free wash coupon in with my unprofessional letter. I am very disappointed in the way things were handled and will never refer this place to anyone nor will I ever return. I am shocked at the level of disinterest that the management has shown to a regular custom and the manner in which all was handled was tantamount to a slap in the face. Be careful with this company. I feel that the state of your car is not of the utmost importance and the way they handle situations is beyond unprofessional. Very disappointing.

Tony Johnston

These guys Eco Car Wash 12118 N Jantzen Dr, Portland, OR 97217 Damaged my car and then told me they werent responsible with a short letter saying " Not Responsible, but here is a fee car wash? Are you kidding ME??? I called Team member and owner ( Joey Hanna ) who after over a dozen forms of contact has never called me back. I went to the head quarters noted on the envelope Eco Car Wash 4550 SW Kruse Way Lake Oswego and they dont exist there? I Own American Plumbing Services L.P. here in Portland and cant believe what Im hearing! BEWARE OF REALLY BAD CUSTOMER SERVICE!!!!

Samuel Garcia

I went early around 7:30am. I was probably one of the first ones there. This wash is better than half the washes in CA. I was satisfied with their $12 gold wash and I finished drying off my vette next to their many self service vacuums. The attendant was friendly. ** be weary of the air dry portion of the wash. The wind tunnel is very powerful. It broke off th front number cover from me vette. However this was my fault because I have known for some time that it was loose and of course didnt do anything about it till it was too late. -_-

Stephen Arling

Latest of four trips through this wash over the last few years was a mistake. The recycled washwater was visibly filthy yellow. The added wax finish cemented the added grunge to recesses on the car. What is the point of recycling and reusing the wash water if you dont adequately filter out the accumulated filth or regularly purge the system? The cuteness of the two young girls attending this carwash does not make up for the deluge of adhesive crap dispensed by the system. It would have been worth the $10 just to avoid it.

Connie Kuhn

Ive had my car damaged a couple times here now, which is always a risk, but I feel like theyve adjusted the mechanics and its rougher on the vehicle than it used to be. This used to be a go to place but cant risk it any more. Also the kids that have been attending the last several time havent done any prespraying or brushing in areas not easily reaches by the brushes in the car wash, so there are still dirty areas after going through.

K.H. McClure

Great wash of the front and sides but beware if you have a back window with an overhang. Big soap splotches remained on the back and I had to rinse it off at home. Which sorta defeats the point... Also while there is a free post-wash self service vacuum its busted and the hose flies off the machine. This place could definitely use some TLC.

John Engdahl

The wash broke the driver side mirror off my vehicle on March 31, 2016. I have contacted them by phone and email and no resolution. BAD customer service. Would not use this car wash again. Giving one star only so my comment will be posted!

karla garcia

Google and ecowash website say they are open til 8:30pm on Sundays, its currently 7:30pm and closed. Called multiple times today with no answer. Please update websites hours and phone numbers so people dont waste their time.

Lindsey Lockwood

I tried the $12 deluxe car wash, probably just stick with the basic $6 one. They have free vacuums which is nice. Car comes out clean, and as long as my wheels arent exceptionally filthy they also come out pretty clean.

Jennifer Shaheen

I like how their car wash cleans my car plus free vacuuming! Thats a plus, most places do not have that and you end up paying a fortune to clean your car. Just 10 bucks for this car wash!

Adrian Eggen

Should have gone to one of my usual car washes. This one didnt take the bird feces off and I just had the vehicle washed the week prior.

Brian Thorp

Convenient location. Decent price. Vacuums are complimentary with a wash. I go here often as its convenient to where I live.

Greg Landweber

Faulty equipment, and an incompetent attendant who threatened to call the police on me after he caused an accident.

Kevin Davidson

Packed too many cars in to speed up a long line. Ended up with hundreds in bumper damage. Not careful enough.

Anonymous User

Nice to have a place that cares about trying to conserve resources. Like it!

Karen Graham

Its a month after Sunday hours comment and not change to website.