Integrity Auto: Independent Toyota, Lexus, & Scion Specialists

539 SE 122nd Ave, Portland, OR 97233, USA

Address:	539 SE 122nd Ave, Portland, OR 97233, USA
Phone:	+1 503-408-6385
Site:	integrityautoinc.com
Rating:	4.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 27

Reviews 6

Craig Strand

Dear Duke, I am writing this letter to pay a very long over due compliment to you and your staff at Integrity Auto. You may not remember, but I became a loyal customer of yours when I had my 1988 Toyota Camry towed into your shop after it broke down from a faulty timing belt installation at my former Toyota dealership. During that first visit to your Toyota Specialists shop, I was very impressed with not only the work performed on my car, but I think what impressed me most was the caring, honesty and integrity in handling me as your customer. Since that first visit in 2000, I have added another 281,000 miles to my car and used your shop exclusively. I would like to point out that I live in Washington and drive 70 miles round trip to have my car serviced by you and your highly trained staff of mechanics. I dont mind the drive and passing a few shops I had used previously because I know my car will be serviced correctly, the first time, and at a reasonable price. The work completed last week was typical when you diagnosed an electrical problem, replaced worn seals that leaked oil (still the original engine and transmission) and replaced the brake pads. My Camry currently has over 408,000 miles registered on the odometer; about three times the mileage and use over any other automobile Ive owned. I try and drive the "Old girl" with the age and respect she deserves, but I know it really comes down to the years of excellent service shes received at Integrity Auto that keeps her on the road. "Thank you" to everyone, Sincerely, Craig

Steven Johnson

I bought a 1988 Toyota Camry LE in May 1997 for $6,100. It had been "totaled" in an accident and thus had a "Reconstructed Title"; the car had 25,315 miles on it when we purchased it. I had heard that the 1988 was one of the better Toyota models, so I was hoping for many years of satisfied driving at a pretty reasonable cost. Thanks to Integrity Auto and their fine service over many years, I was able to put over 200,000 more miles on the car before I just recently retired it. Ive always maintained pretty detailed service records on cars that I own. Looking back on all the work that Duke and his staff at Integrity did on the car during the 18+ years I owned it, I realize how good a job they did in keeping the car running safe and sound. I always knew that Dukes advice was in my own best interest as he was careful to explain everything that he recommended, as well as the cost, which was always very reasonable. When I finally had to retire the car, I felt I had lost a good friend (Duke) in a business (auto repair) that doesnt always have the best reputation for honesty or integrity. (I know that this is often due to the complexities of modern automobiles that can be difficult for many - especially me - to fully understand). I couldnt recommend anyone or any auto repair shop any higher than Duke Bishop and Integrity Auto. They more than met my expectations over the years in every respect. They are real gems in Portlands auto maintenance and repair business and I wish them the very best !!

Mohammed Qadri

Today was my 2nd time at Integrity Auto. I can not express by words how wonderful the staff is and how knowledgeable they are. I feel like I have been wasting my hard earned money at other places. Ever since I came to this place I am NEVER going to go any other place again. I feel Integrity Auto staff here at SE 122nd are the best. they get to the point and nail the problem. My car (2006 Scion XB) was making some odd noise I took it to my mechanic anf they kept it for whole week and returned to me by stating that they have not found anything wrong. One day my wife and I were driving by the Integrity Auto and I decided to stop there and see if they can help. Boy that was my Luckiest day. Gentle man named Bob looked at my car and asked my start the Engine and he knew excetly what the issue was he grabed a wrench and a screwdriver and tighten my engine belt the annoying problem was solved in few seconds. I thank you very much Bob. I then made an appointment for an oil change and got it done in about 30 minutes. and my car is running excellent and today was my second time at Integrity Auto had my synthetic oil changed and car is performing like a brand new. Once again Thank you very much Bob and Duke. you guys rock and I am so glad I found you. god bless you.

Matthew Hornback

I have taken our two Toyotas here three or four times since my wife and I moved to PDX. I can only say I was lucky as all getup to find these dudes because they have been incredibly honest to me each time. Each time I took my car in there were a number of ways they could have swindled me or tried to sell me on a service not needed, but instead they always quote me the different options and are straight with me about what needs to be done for safety and what can wait until later, should I choose to make a more $$ repair on a car that may not be worth the $$ due to high mileage, etc. Today, when I was in, they even offered to let me borrow a car to get coffee. Nice waiting room, clean atmosphere, greeted with a GENUINE smile each time Ive been in, and kind on the phone. Even helped me get a tow truck a year or so ago. Seriously, these people are honest, kind, and precise, and each time Ive left feeling a bit better knowing that there are still really honest people out there that arent that hard to find. Honestly, cheers yall!

KATIE GREEN

Heres the truth: I could afford a new car. But I liked everything about my old car: a 96 Corolla, 280K, gets 31 mpg, manual trans. So I made the decision to fix rather than buy. Duke said it needed significant work, a catalytic conv., new clutch, wheel bearing, transmission. Others doubted the sanity of my decision. But Duke and his team of extremely proficient technicians did a fantastic job and my car is running perfectly. I bought this car second hand at about 80K and with the previous owners recommendation began going to Integrity Auto. About once a year Duke would check out my car and fix anything that was needed. The car just performed perfectly day after day. At 240K I even drove it to Florida and back without the slightest problem. From my first visit to Integrity Auto, I have been treated as a friend, given all the information about my cars issues and the expected cost of repairs. Work has been done on time, and done right every time. It has been my great good fortune to find Duke and his crew at Integrity Auto

Kevin Muir

Ive been bringing my seeming fleet of Toyotas--three--to Duke for years. Ive enjoyed getting to know him, and now Bob as well. Duke tells me exactly whats going on without getting overly technical and thus making my eyes glaze. Problems are accurately diagnosed, communication is clear, situation is fixed quickly and price is fair. And I also get a great conversation out of the deal. Almost makes me want to hobble my own car just so I can go chat with Duke and Bob. Hasnt come to that, yet. Favorite Duke story--I was driving alone across the country a few years ago and ran into difficulties at Mile Nowhere on Hwy 90 in South Dakota (no offense, South Dakotans!). I pulled over and mused on my options, which were few to none. Then--bing! Duke, of course. I called up him and he talked me through the solution, which it turned out was something I could actually do. I felt like an astronaut with Houston talking me through a deep space repair. Once again, Duke to the rescue. In short, I recommend this guy. No question.