Address: | 16535 Railway Rd SE, Yelm, WA 98597, USA |
Phone: | +1 360-458-3428 |
Site: | tpautoservice.com |
Rating: | 4 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Aleisha Rich
Second time Ive taken my car here and they are WAY to over priced (learned my lesson) But the second time I took my car there I was told I had a bad valve and for the labor cost and to send the head off I was quoted $2500! So I priced around at some other shops in the area with the information I was given by T and P Auto and got a quote for $1600 to resurface my valves at Terrys Auto by the way, and they went through the labor work to take off the head and send it off. The machine shop called the next day and said there was absolutely NOTHING wrong with my valves so the shop had to waste more time putting the head back on and then had to look for the actual problem, mean while I had to pay $50 to T and P Auto for a WRONG diagnostic. When it was all said and done, Terrys Auto found the problem....my spark plug was sticking a half inch out and was pretty gunked up...they replaced all spark plugs and my cars runs good as new! In my opinion thats like the basics and should have been checked first. Im glad I decided to look around at other shops instead of paying $2500 out of pocket for something that wasnt even wrong with my car. I will NEVER take my car back to T and P Auto and will never recommend them to anyone!
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Nancy Babber
DO NOT GO HERE - EVEN IF YOURE DESPERATE TO GET YOUR CAR FIXED. This place over charges for everything! We asked the lady at the front desk to have The techs check out a noise coming from under the car specifically felt like a brake problem. She told us that the problem wasnt the brakes but the entire transmission was dead and would cost $2500 for a rebuild. I honestly couldnt believe this because the car only has 79k miles on it and its a 2005. So I took it to TK automotive by four corners... He found the solution within 5 minutes.... SURPRISE IT WASNT THE TRANSMISSION.... It was a lose bolt under our passenger tire..... He FIXED AND REINSPECTED THE CAR FOR FREE.... He told us the tranny was fine and the car is good.... Guess what the NOISE WENT AWAY.... TP AUTOMOTIVE IS A SOLUTION TO GET RIPPED OFF.... DO NOT TAKE YOUR CAR HERE...
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phillip bomar
I would give them a negative star if I could. I have a car only running on 2 of the 4 cylinders. Ive checked all the basics myself and just didnt have the time to work on it at the moment so I took it to t&p automotive in yelm after a month of the car being there only for diognostics they said it needed a new ecu and quoted me $1600 for the repairs. I found a brand new ecu for $125 and installed it myself and it still didnt run correctly. And when I went to go pick up the car they said it was all ready to go. I got there and everything was still all disconnected so I spent about an hour putting the car back together and still had to pay them for their wrong diognosis,and a car that still doesnt run, I wouldnt recommend this place to my worst enemy!
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amanda clancey
I was having some electrical issues in my old Dodge. I was sure they were capable fixing it, but I was worried at what cost it would take to do so. Much to my surprise, I was quoted far less than what I had thought to get the job done. They even had the necessary parts on site. After my car was done, I made sure to have my mechanic buddy look at it just to double check. He said that he couldn’t tell a difference between their work and the way it looks after it’s made in the factory. Glad I came to TP Automotive.
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Mike Quinn
We started using T & P back in October of 2010. We love having our vehicles serviced by them. They are a smal shop with a great attention to detail. We have experienced some unfortuante circumstances with other larger shops and T & P always comes through to save us. We are very statified customers and will continue to bring our vehicles there to be serviced.
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Chris DeCollobus
Now that my warranty is up on my car, I bring my Range Rover here and they do a great job! They are honest, hardworking and friendly not to mention 1/3 of the price that the dealership charges for the exact same tires. Totally worth the drive no matter where you are coming from. Your car and your wallet will thank you!
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Joey Archer
Paid for a special oil change with them and then got treated sub standard when I came in. One time it took all day for an oil change and I got charged $10 for a quart of oil. No warning that Id be charged until after
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Victor Ward
This place has been great to deal with and I would refer my friends there. They have always made a good repair for me and do so in a courteous professional manner. I never have a problem with their repairs or pricing.
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Jordan Elwanger
T & P recently repaired my Honda Element. My experience was with this establishment was fantastic! They offered great pricing on services, excellent quality of work, and timely repair to my vehicle.
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George Raleigh
Fast service and friendly people. Ive had many good visits to T and P Auto. They are consistent and do good work. I will definitely use their services again in the future.
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Greg Fields
The service was very fast and the people were friendly. It was my first visit to T&P services, but it was a good one. They did not over charge for the work they did.
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Jon Raymond
Ive used them many times before and have been very happy with the work theyve done. Ive recommended them to friends and recommend them here too. Great service.
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Floyd John
We have had good luck with this shop both times that we used them. Most recently for a head gasket. They are quick and finish the work with no surprise costs.
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Debra Jill
Great service and people, the prices are reasonable and they stick t their commitments and time frames. The car was ready when they said it would be.
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Trinity Brun
horrible customer service. employee actually recommended me to a different shop for service, even though I was seeking their services specifically.
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Daniel Doig
I had dislocated my exhaust pipe, the staff was friendly, the helped me on a Saturday and was in a timely manner. I couldnt thank them enough.
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Jim Lindsay
This place is run by dishonest people. They almost triple mark-up the price of a starter and justify by saying everybody else does it.
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Tyler Croft
Service we have received has been prompt. Think less expensive with a good feeling on what has been accomplished. Thanks!
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Rodrigo Bundy
They special ordered a part for us and was ready to go for us when it came in. It was great how everything worked out!
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Amy Eaton
Repairs were done well, quickly and it was a pleasure to be in a well appointed garage with knowledgeable workers.
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Dennis Wilson
I will not use anyone else! Theyre very friendly, trustworthy and always willing to take care of all my needs!
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Keith Brooks
Great work from T & P. Brought my car in with some noises and left without them. Sounds good to me!
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Hillary Stanley
Good, quick, reliable and reasonably priced services.. I would recommend this business to anyone.
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Earl P
Good work in a timeable matter. They explain their care and concerns about your car or truck.