Mercedes-Benz of Salem

2405 Commercial St SE, Salem, OR 97302, USA

Address:	2405 Commercial St SE, Salem, OR 97302, USA
Phone:	+1 503-585-1231
Site:	mercedesofsalem.com
Rating:	4.2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–7PM 10AM–6PM

Location

Photos 48

Reviews 8

rosalie mckinney

It is not normally my "thing" to write a review. However, in the case of Mercedes Benz of Salem, I feel compelled to do so! We first started dealing with these folks with a purchase of a set of tires. After shopping around to other dealerships, they were the cheapest. Also, they had them available right away. Every time that we needed ANYTHING from the service and/or parts dept, we were greeted and called by name as soon as we arrived. Our needs were always met in a friendly and timely manner! Because our GLK was getting older, we decided to trade up in order to get one with all the "bells and whistles" and safety features we desired. They had just what we wanted at a very fair price. Their attention was incredible as soon as we inquired. We were able to meet with them on our time schedule. We feel that their sales dept was very fair and very knowledgeable. They were able to answer our concerns and/or questions.On a 90 degree plus day, we were met at the door with bottles of water! We feel that this dealership goes above and beyond their call of business!! Enough said!!!

P Montagnes

the manager did not honor the Mercedes Benz policy Trip Interruption: In the unlikely event that your Mercedes-Benz is rendered inoperable as the result of a condition requiring warranty repair, when you are farther than 100 miles from home, and requires overnight repairs at a Mercedes-Benz Dealership, you may be covered by the Trip Interruption program.* As long as the condition is a warrantable defect and the vehicle is still within the Limited New Vehicle Warranty period, and all repairs are performed at an authorized Mercedes-Benz Dealership, you may be reimbursed up to $300 per day* for actual documented expenses - for up to three days - including the costs of meals, lodging, and substitute transportation.

Paul West

Great experience at MB of Salem. Brought my car in for a B Service, it was done before time they said it would be done. They cleaned it very nicely, and even gave me a loaner car during the service. I prefer it to my local dealer for these reasons: Better Parking, no inconvenience placed upon the customer, got the fix and service done right the first time. Plus, I do not worry about my car getting stolen off their lot!

Ethan Smith

My mom (best mom in the world, btw) picked up a used Sprinter van I bought sight-unseen, and brought it into the Mercedes service department for a quick diagnostic checkup before getting on the road for a long drive. Sean was a pleasure to work with and made this small chore easy and pleasurable for both my mother and me. Thank you!

life Joy

The part serivce was not giving attention of what you ask for .. kinda ignored you put on hold then talk to you little bit and hang up! I felt insulated.

Sean Gallagher

Donovan in the service department delivers top notch service. I drive from Clackamas for all my Mercedes Sprinter needs.

Andrew Boes

Great service. A little long of wait time for warranty work.

Sean Nicholls

They dont like to help to much on the phone when u call