Auto Service Express

1051 Mohawk Blvd, Springfield, OR 97477, USA

Address:	1051 Mohawk Blvd, Springfield, OR 97477, USA
Phone:	+1 541-746-2886
Site:	autoserviceexpress.biz
Rating:	4.3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 7

Reviews 15

Jen O

I have had repairs done on my vehicles with this business a few times. Nice owners, and they are pretty cheap, compared to most auto shops. However, I dropped my van off the morning of January 13th, for a diagnosis and quote. The price was very reasonable for the work that would need done. Upon picking up my van a few hours later, the first thing I noticed was a golf ball size dent in the driver side door. Not a "door ding", but a good size dent. Mind you, the driver side sliding door has not opened since I purchased the vehicle in August. Its a mechanical problem, that I have decided to wait on at this time. Well, the door "magically" opened when I picked it up, and you would have to use blunt force to get that door from being jammed. The owner came out, and try to say that it could possibly be from another door hitting it. Really? By far a door ding. We all know what those look like! On the other hand, he proceeds to say, at least you got your door open now! Real funny... Bottom line, the shop wasnt even supposed to touch my door. Much less, try to "fix it" themselves. Quite disappointed. I was there for sway bar, and bushings. Not a dented vehicle. Not a real smart thing to do when you have quite a few loyal customers. They all denied any wrong doing. Would never tell me, how did they get that door to even open? Now I have to get the dent fixed, and find another shop that at least takes pride in their work, not throw somebody else under the bus routine. Did you really think I wouldnt notice that? Come on. Sad. Coming from a long line of family owned car dealerships in California, this is just appalling. I understand you dont want to lose your job, however, your pride should mean something to you!

Essa Gandy

This place is ran by over-aggressive thieves and incompetent pacifists. My daughter is 17 years old. She took her car here to have the brakes looked at. They drove it and supposedly told her what was wrong with it. They said she needed brake pads. She had the work done for $100. A week later I was driving her car and realized the brakes are still grinding and push all the way to the floor. I went back to the shop to see if they would guarantee their work, if they would take another look at it because they didnt fix her brakes. I fist spoke to the incompetent front desk girl, then I spoke to the owner who was aggressive and defensive. He was pacing the floor and yelling that I was accusing him of not doing the work. He was twisting my words and he was so worked up that I was actually afraid he was going to loose his temper. He acted like a drug addict that needed a fix. He refused to take another look at it or make the brakes safe to drive. I would never recommend this place to anyone. This was the WORST "service" I have ever had in my life.

LL Jack

Just got the call about my car.... and nothing! I took it in for a tune up and to check on a rattle when I accelerated that was causing me anxiety. They said the heat shield on the exhaust was loose, causing the rattle and that was it. Everything else was fine on the car. No phony repairs. Nothing. Ive been using Auto Service Express for about 6 years and theyve always been great. That I can remember, I have them fix an oil leak and had my serpentine belt fall off on the way to work (they had that fixed the same day). As a female, I have never felt that they were taking advantage of me for a lack of car knowledge. I would highly recommend Auto Service Express to everyone.

Cassandra Anderson

I have been going to Tom for over 7 years now. I wont trust anyone else with my cars. He is reasonable, tells me what needs to be done and does not push products or services that I dont need or want. When my clutch was going out he refereed me to who would be able to fix it at the best price. I really appreciated the honesty. He could of fixed it but the parts and labor would cost more for him than it would of for "The Clutch Doctor". The best thing though is Tom saved my engagement ring, which fell through one of the vents on the dash board. I have been so grateful for all the professionalism and honesty that his shop has shown me.

Kay Craven

I have used ASE since I have moved to this area and have found Tom and his staff to be excellent people to work with. When I have had a dealer check over my vehicle and give details of repairs needed Tom checked every one of those items and saw that some things needed attended to but found other things that were not a problem and the things that he has repaired has always been very fare price.. I wont hesitate to refer ASE to other people.

Hood Rich Tutorials

For starters, the best thing about this place is how friendly the staff is and how they can diagnose your car for free. They have your best interest in mind and can always fit you in for an appointment. The prices are fair and the services they offer are more than just oil changes and tire changes. I will continue coming here because I have had nothing but positive experiences.

C Lynn

This is by far the best repair service shop I have used. There service is top notch. One time I went in with a weird noise and it was something very small and they just fixed it and they charged me zero. My Car has over 200,000 miles on it, is American made. I trust Auto Express and refer all my friends.

Jennifer laduke

We love this place! My family only comes here for maintiance on our vehicles. They are very honest which is hard to find in a maintiance shop! And the prices are great. Many times they have helped my husband with questions when he has done work himself on our vehicles. This place is our go to!

Dess Legend

I have a great appreciation for a shop that doesnt try to treat me like an idiot. Happy to say I didnt get the female treatment that several other shops have tried. They took care of me quickly and at an awesome price! Will definitely be going back!

Steve Welch

Great and friendly service, and reasonable prices. Also, they will work with you and let you know what really needs work and what can wait. They wont try to get you to fix a bunch of things to make extra money.

Jeremy Mabe

Ive been taking our cars here for a while now and they are very honest and they are good at what they do. I will continue to go to them. I tell people I know to go to them too.

Ray B. May IV

Always been honest and great to deal with, love their service and quality. They also are affordable and dont over charge for parts either.

Frank Stewart

Friendly knowledgeable staff, decent rates. I have two cars that I take there and Im always happy with the service I receive.

Mark Dade

Best shop in town. Always affordable, always trustworthy, fair and honest. Real pros.

Billy Thur

Great guys, very patient and professional. Great neighborhood repair shop.