Address: | 3290 S Santiam Hwy, Lebanon, OR 97355, USA |
Phone: | +1 541-258-7216 |
Site: | walmart.com |
Rating: | 2.8 |
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Chris Oberg
2004 VW R32 I went to Walmart in Lebanon OR, for new tires. First they said the only tires they can put on the car have to be the same size they take off. The tires i had on the car were oversized and i wanted to go back to the factory spec. I had to make another appointment and bring in proof that the tires i wanted were OEM spec size tires for the car. I still had a hard time getting them to agree to put on the tires. Next i gave 1 person that I knew from school permission to drive my car. I go in shopping for about a half hour, then come back out to a different person test driving my car behind Walmart. They didnt even have the tires changed yet. That same guy pulled my car onto there lift which I told them the car has to be jacked up with a traditional floor jack because it sat to low to the ground to clear their lift. he pulled over the lift and ripped out my brake lines, sheared off my down pipe, and cracked my oil pan while stripping out the oil pan bolts that holds the pan to the engine block, and put huge dents into the uni body. I flipped out on them and had my car towed to my house. Come to find out before I left Walmart they didnt have the specific tires I wanted in stock and that they would have to order them. I talked to my insurance company about it they came out to see my car and they totaled it out the uni body damage could not be fixed. And even without the uni body damage included to fix everything else it would have cost more than 8k bucks, it needed a new engine that was around 5k to replace. So in the end my insurance company wrote me a check for 16 grand. My insurance company went after Walmart, and after reviewing the security camera and talking to their workers, Walmart gave my insurance company 16k for the car and they sent me a written apology and another 5k dollars for my time and having to deal with all the problems their workers caused me. Since then i have never returned to a Walmart willingly unless it was the only option.
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Taylor Torrance
2 hours before closing time and all I needed was an oil change and a few small things and they said 30 to 45 minutes OK no problem came back about that time saw them standing around hiding in the back as not to be seen, they finally finished at closing. Which leads me to believe the didnt want to let others in as not to work anymore.
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Lee White
Very nice people