AAMCO Transmissions & Total Car Care
| Address: | 1855 Liberty St NE, Salem, OR 97301, USA |
| Phone: | +1 503-585-5737 |
| Site: | aamcosalemor.com |
| Rating: | 4.1 |
| Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
Location
Photos 3
Reviews 11
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Linz Bee
I took my car to Salem AAMCO when it started having issues. Marty could "almost guarantee" that it would cost $1,700 to rebuild my transmission and they would have it done by the end of the week. Got the call that to rebuild would actually cost $3,200. Now at this point if I decided not to have them fix it they would have to put everything back together which would cost nearly the same amount. Now I understand you cannot know what is going on in the transmission until you fully pull it apart. Then you shouldnt "almost guarantee" something. That should have been my red flag! Lesson learned. The rebuild they did on my transmission came with a 10 year warranty. That gave me some peace of mind. Then my car started acting worse than before I had the transmission rebuilt. They willingly looked at it to tell me that what it was doing was not the transmission. After taking it to my regular mechanic, he confirmed it was a transmission issue which is why 3 tranny codes were coming up. He told me to have AAMCO check the valve body. Took it back to AAMCO with this information and they "fixed" it, but he says it is not the valve body. Car continued to have problems. I took it back to my mechanic who, again, tells me it is the tranny. Marty is quick to have his crew look at it and, again, tell me it is not the transmission. I gave him codes and a video of what my car was doing. Not their problem. My mechanic and I did some research and it appears that Salem AAMCO is not the place to take your car for transmission repair. Corvallis AAMCO is the way to go. I called and Phil immediately took care of the problem that was not even his responsibility. He figured out very quickly that the problem was the valve body. Surprise! I finally received the customer service and car care that I should have received from my neighborhood AAMCO. If you are thinking of using AAMCO to repair your transmission it will be worth your while to drive to Corvallis. If you are in Salem and need a good mechanic who knows his stuff call Doug at Real Tech.
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Dale Scott
My Automatic Transmission lost all the upper gears on Saturday morning. I called AAMCO in Salem, Or. first thing Monday morning. Was told to bring it in. Was there at 8:15 AM and was promised Id have a rough estimate by early afternoon. As was promised, got my estimate. I gave them the OK to continue. By 2:00 PM Tuesday I had the total cost. I was promised I would have it back on Thursday and I did! Transmissions and motors are the most expensive things to replace or overhaul on a vehicle. If you look into the insides of a automatic transmission, think of an empty box with three flaps of the lid shut! Now take a puzzle and put it together inside the box. The mechanics are worth every cent of the repair job. They recommend returning 10 or more later to check for leaks and Etc.. Went there without a scheduled appointment and they checked it and everything was fine. BEST AUTO SERVICE IVE EVER HAD!
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Rylie Mckay
Words cant even explain how outstanding my service was here with master mechanic Brian, being from Wisconsin over 2000 miles away from home, he checked over my car for free and told me what needed to be repaired, after all that i needed money to be wired to fix it, he went the extra mile and came and picked me up in the city and drove me to get the money on his own time and drove me back to the shop! we stayed and conversed for a while, all in all if i could rate this guys work and customer service it would be through the roof, he had my car ready in just a few hours and i could not be happier with the outcome, check this place out if you need work done on your car you will be 110% satisfied with the work done to your car!!! Thank you again Brian you are a life savor!
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Mike Fisher
Paid for a transmission and one year warranty at the Salem store. It has always leaked a quart of fluid a month. I took it back five times in the first year for it to be fixed. Theyd have it for a half hour and tell me it was fixed. It never was. The last time I took it in, they told me it was a leaky seal and needed replaced for $380 since it was now over a year. I told them it had been leaking since they installed it, and they told me, "No, its a new leak". TOTAL BS! Dont take your car here, they wont honor their limited warranty. They give you excuses, wait for the warranty to expire, and then theyll fix it if you pay them more money.
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Amy Young-Leith
These guys get a zero, and didnt even get out of the gate. We need some transmission work, so I called to see if they were open Monday. They were not, but I left a message asking for a call back when they opened. Two days later I havent received a call back. My husband told me he called yesterday to talk to them to see if we could just bring the car in or needed to make an appointment. He was put on hold for ten minutes before he finally hung up. So at best, they are too busy for new business. But I doubt thats the end of the troubles for anyone who takes their vehicle there.
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Diane Brinlee
Hey AAMCO, Thank you for giving us awesome service this week! We brought our truck in for transmission service and ended up getting our oil leak fixed, and radiator replaced for an awesome price! AND most important, done in a very timely manner. You have scored a 5 star review from us! And we will be coming back for future services Once again thank you Michael Bundy/ Diane Brinlee
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Courtney Lopez
Our tranny needed a complete rebuild. Aamco gave us a quote comparable to the other locations around Salem, but with a much better warranty. They honored the time frame they said theyd do it in and they honored the quote they gave us even though the extensive damage they found once inside should have cost more. Clean location, polite staff, and able to answer questions. Would recommend.
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Anonymous User
We had a great experience at this AAMCO in Salem. Car runs like new. Worth the longer drive for us to ensure we got an accurate assessment and professional repair. Friendly staff, with great communication from start to end. As miserable as it is to hear that your transmission is broken, this shop softened the blow.
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Robert Farquhar
I had the 3&4 four gear basket go out on my Silverado truck in April. AMMCO gave me a fair quote and fixed the transmission within a couple days. They also help with financing and provided a warranty for the work they did. Great job, recommend you consider them for your transmission repairs.
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Thomas T.
Absolutely AMAZING service! Marty and Jim took care of everything. My car needed transmission work, and they made a very frustrating situation much easier to handle. I also found out that they do more than transmissions (I got my brakes and a/c taken care of too)
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Anonymous User
Great guys at this shop. I thought I need a complete transaxle in my Jetta but they found a bad computer. Saved me a ton of money. Being a student that is the last thing I have laying around. They will check your car for free. They will shoot straight with you.
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