Johnson Engine Service

4090 Portland Rd NE, Salem, OR 97303, USA

Address:	4090 Portland Rd NE, Salem, OR 97303, USA
Phone:	+1 503-378-7724
Site:	johnsonengineservice.com
Rating:	4.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 1

Reviews 12

Daniel Gray

The mechanics at Johnson Engine Service were helpful at first but my overall experience has been negative and I do not plan to go back. Heres the story: I brought a VW car I was interested in buying from a nearby dealership to be looked at by Johnson Engine Service. My initial interaction with Shelby, the owner, was positive, and they were able to see my car right away. From the results of the pre-purchase inspection Shelby told me the car would need at least $2,000 of work, and possibly much more, on about half a dozen issues. After some thinking and talking with the car dealership about price, I called several days later to talk to Shelby about the specific price for each of the needed repairs. He became impatient with me on the phone, was vague about the specific cost of fixing each issue, and after saying he would call me back never did. I decided to buy the car despite the need for so much work, planning to piece out the repairs over time. However, after taking the car to the POWER authorized VW dealership in Corvallis, where I live, the mechanics there werent able to find any of the issues wrong with the car that I had been told by Johnson Engine Service. Impatient treatment on the phone, no callback, and THOUSANDs of dollars of seemingly unnecessary recommended repairs make me hesitant to suggest other people patronize this business.

Matt Beaman

Johnsons Engine Service is what every repair shop should be. Other shops in town wanted an appointment and almost $100 just to bring my diesel truck in the bay and diagnose the problem. Not Johnsons - thats just not the way Shelby runs the shop. He had me bring the truck down right away, dropped what he was doing (in an already busy shop) and started to climb all over my diesel truck. He checked everything, got out the flashlights, listened to the truck, and was able to determine where the problem is, as well as being able to talk to me about how to get the truck running even better than stock. Shelby made a lifetime customer out of me - and that was just the initial appointment. I walked away from his shop with a better understanding than I ever have about my truck, and he treated me with respect - despite my ignorance about diesel engines. Theyre booked out a week (also a good sign of a busy and well respected shop) - and I cant hardly wait for my truck to go in for its appointment with the diesel doctors at Johnson Engine Service.

Anonymous User

I can not speak enough positive words regarding Johnson Engine Service. Shelby is the most kind, patient, and honest mechanic I have ever met. He made sure to show me my parts and explain what it all meant on my bill. Robin was a blessing when I couldnt get a ride to and from work. She took the time out of her busy day to help me out while my car was in the shop. The guys that work for Shelby are very professional and know their stuff. I have found the automotive repair shop that will service mine and my families cars for a life time! Thank you for providing top notch service in the Salem community!!! You are the BEST Automotive Repair shop in Salem!

Jake Wallace

I had my truck worked on at Johnson Engine Service recently and had nothing but a great experience. Not knowing what the problem was, I took my truck in thinking it was one thing when it actually turned out to be something completely different. The owner Shelby was very kind and respectful keeping me informed the entire process and my truck now runs like new again. A hardworking, fair, extremely knowledgeable, and honest crew.

Iain Anderson

Cant say enough good things about Shelby at Johnson Engine Service. Very polite, respectful and knowledgeable. He was able to fix my A4 in a timely manner and has gone above and beyond to help me find a reputable shop in Colorado since I moved from the Salem area. I would recommend Shelby and Johnson Engine Service to anyone.

Nick Bradley

Honest, friendly and very knowledgable. My issues ended up being a loose wire on my starter solenoid after spending a couple hours not being able to figure it out on my own. Got me in same day (even though they were booked 3 weeks out) and didnt charge me for anything. Would highly recommend. Great group of guys.

Anonymous User

Shelbys been in the business for many years, he can do the most complicated repairs to the simplest. He can do truck repairs to the latest in in family transportation. Want soup up you hot rod or diesel truck? He has the latest equipment to get you there. And certainly can compete with OEM dealers.

Anonymous User

If you are looking for a reliable and trust worthy mechanic, this is the place to go. Regardless of a regular oil change or a complete engine overhaul, they have always done my family right. I think their candy bowl gave me a cavity though....... This place should be labled "Salems Best!"

Wayne and Melanie Van De Graaff

Shelby and Keith did a great job fixing my car. The car was an absolute disaster and requires some pretty thorough and intensive knowledge to fix. They were very fair on the price and found many used parts to repair things to keep the cost down low. Highly recommended

Jason Adams

Shelby was great at getting my Dodge Dakota back on the road after the electronic switch for the 4 wheel drive unit went haywire. Great service and great turn around time!

Orville Burlison

First class operation. They installed long tube headers on my 2015 Mustang GT and did an awesome job! The know their stuff!

Matt & Brenda Hald

Great service at a fair price. Shelby does a great job explaining the problem and the repair options.