Executive Auto Body

560 Cottman Ave, Cheltenham, PA 19012, USA

Address:	560 Cottman Ave, Cheltenham, PA 19012, USA
Phone:	+1 215-379-6600
Site:	executiveautobody.com
Rating:	4.4
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 8–11AM Closed

Location

Photos 69

Reviews 15

Stephanie Malloy

Ok so i got into my accident april 21st. I came to the cottman shop and they looked at my car missed the mirror but i pointef it out. (Thats fine) they order the parts and i scheduled a appointment may 24th. I bring my car there and 2 days later it was done. I did a walk around and they didnt replace the mirror. They had to order the part and come back. I get home and the door, side panel and bumper were not on right the gaps were ridiculous. Ill give you all the pictures. So i call and when they got the mirror they call me and i go back then point out the gaps. They say they are gong to fix it i also point out that they scratched the paint on the inner door. (That may have been the 2nd time i cam back its all a mess) and it was making a noise while i was driving. All and all i go back pick up the car and the mirror is fixed and the gaps are still there. I get a claims specialist and they come in with it all. So i point out all thats wrong and even the bumper should have been replacrd because its not sitting right. on the way home i hear rattling in the engine and someone had said that tools fell out of my car... and i get home and open my hood and my engine cover is missing. I was looki g at the details. Also it looked like the painted the scratch with nail Polish. 3rd time i bring it back to fix the gaps AGAIN and with the bumper also the paint was messed up with over spray and there were a few other scratches on unrelated areas... so i went back. 4th time still not fixed but i was so angry and tired of the shop i call allstate and we decide to take it to a for dealership. I find out the strut was either not replaced or it was replaced with a bad one. Then the ball joint was not replaced. They fix that and didnt want to touch the paint so i had to take it to another shop because executive when they buffed or something they left swirl marks so the other shop had to fix that. My car finally got somewhat done this past month. They dont seem to care about the extent of their mistakes. They missed some issues and failed to repair them or even notice them. In speaking to the owner he definitely made me feel better and was apologetic to the whole situation. I will add this to the review and advise that this may be an isolated incident. I still had a bad experience but the owner definitely showed me that he was taking responsibility and apologized.

John McKee

One of our cars was run into and badly damaged by another car, and was towed to Executive Auto Body in Cheltenham, Pa. Since we live in coastal south New Jersey, we had concerns over having the work done by a shop 2 hours driving time away. They assured us the work would be done on time, done correctly and more importantly they would keep us updated. Executive called me twice a week with updates, arranged for a rental car, and when our cars repairs were completed, delivered it to us in New Jersey, as promised. Even with one small follow up repair matter, they were fast, efficient and very accommodating to our schedule and geographic hurdles! I highly recommend them.

Aran Benyishay

Everyone here is very nice and theyll email, text, or call you as often as you want to give status updates. That doesnt make up for the fact, though, that I had to take time off work several times to return for them to fix things they either missed it screwed up on our weeks-old Prius V. I didnt have to pay for their screw ups, but still... nice people isnt reason enough to return to this place for repairs.

Pamela Smith

I have been a customer at Executive for well over ten years. On the occasions Ive needed my car repaired the staff has always been PHENOMINAL about working with me and Ive always been extremely satisfied with the results each and every time. If I wasnt about to move to Florida, I would NEVER take my car to anyone else!

Jose R Mercado

Its by far the best body shop. Its a family own shop and they really treat you like family..My wife car was in accident on Monday took to them and buy the end of the week it was done and looks like new...thanks to everyone at Executive Auto Body...

Bill Palow

Awesome!!!, work and people are great, very accommodating and knowledgeable, real family owned and operated, Ive had three cars repaired there and not only were they perfect but they were done ahead of schedule, wouldnt go anywhere else.

Sean Burns

Our Toyota Matrix was unbelievable. The team did an incredible job. Our car looks better now than it did before. Fran went above and beyond with some touch ups! The service was outstanding!!!

Matthew Zielenbach

Great work done on front bumper and grill. The team was courteous, answered all my questions, finished the job 2 days earlier than expected. Excellent experience.

tommy carlton

Ok until recently, but we will see after they redo my bumper. I love this shop and fran and Rob but getting too comfortable with there craft.

valerie vankirk

The staff at Executive Auto body did an excellent job repairing my vehicle

Sue Bee

Service was excellent and on time and price was fair. Will use them again.

Todd Schwartz

Great work and service, even for a discerning customer like myself.

Daniel Kopacz

Best collision repair shop I ever went to fix my car love it

Carole Gallagher

Love love love this place and staff