Desimone Auto Group Center City

518 N 2nd St, Philadelphia, PA 19123, USA

Address:	518 N 2nd St, Philadelphia, PA 19123, USA
Phone:	+1 215-744-6400
Site:	centercitycars.com
Rating:	3.6
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed

Location

Photos 30

Reviews 16

Fanci Hawkins

Sooo, I had my very 1st real accident two weeks ago. :^((( I was in Center City and the shop couldnt be closer. After handling all of the business with the cops - I was free to go But I didnt know what to do. I couldnt drive the car. I was hit on my right side door, bumper & tire! Im stressed, late for work & worried sick... The tow truck driver was there in NOOOO time..... even before the cops (SMH!). My car was towed, The lady running the front desk Alison took care of me from there! She dealt with the insurance company, me & provided car updates, as I waited with supplied coffee, bagels with cream cheese ( Im hungry when stressed...heeheee). Even though, they couldnt verify my Insurance - the OWNER still entrusted me with a rental car that day (no out of pocket expense)! I was so appreciative. My car insurance situation was resolved & they requested I get a different car. So Alison took car of the switch from one car to another without any effort or concern from me. I just had to be there. My CAR LOOKS AMAZING and it run like new again!! - 2013 Toyota. Sorry Alison, but if I every have another accident - I will need you to hold my hand again. Thank you for your general support, concern & care!

Michelle Figueroa

I got into my first accident about 3 weeks ago and even tho I was not at fault, I was nervous about the damages. However, I am extremely greatful that Desimone took care of me once i step foot in their door. They help me file my claim and walked/guided me through all steps i needed to take. They also gave me a rental car free for 5 days and gave me a voucher to get my next inspections done, FREE of cost! ALL of my body damages are fully repaired. I just got my car today and it looks AMAZING. They did such a great job on my rear bumber and the paint job was awesome. My car literally looks brand new again. Im glad to have such a great team and company work on my car. They are extremely nice from the time I walked in to the time I left out the lot with my car. I will recommend this place to anyone that needs repairs and/or service for their car. They will definitely take good care of you :)

UnwiredSolution1

I Would not even give these guys one star.......They are full of crap. I got into accident they towed my car and now want me to pay $1,150.00. $225 for towing $ 225 for storage (understandable) $175 for administration fees, $150 for pulling my car out they will have to move the cars out of the way lol, $150 for cleaning the accident scene, $75 for the their time, and $150 for whatever she said last that i got upset and banged the phone on her. We all out here working to make money but these guys are robbing for their services on purpose. To bad Desimone Auto Group cant take money to the grave....I guess that means you wont be rich forever. hahaha #towtruck

Mellissa Mitchel

Let me just sum it up to this they dont deserve not one star Im still tryna figure out how a place like this is even in business I dont recommend anyone to go here whomever said they had a good experience at desimone need to do your research there is way better places better then this place and they must not know good service and this is most certainly far from good service ...you wont get far being a scammer ... Lets just say they have their picks and chooses on who they should scam.. Desimone are Scammers ...Desimone are Fraudulent ....Desimone are Rip offs!!!!!!! New rafting for them is 0 stars

Drew Lee

Had my first accident and they took care of my 2011 Ford Fusion, they gave my car back clean and brand new. Took a month, I was angry but I forgot it takes time when your car need certain parts and they have to order it. The order takes a while and they have make sure your car is good to go. The rental was alright, and ran smooth from A to B, I would come back if I get into another accident.

Nicolas Peyton

I had gotten into an accident about a few weeks ago and my car needed a lot of work. The guys at DeSimone Body Shop worked tirelessly to get my car looking brand new again. The owner G was very understanding and even worked with me to pay the deductible and gave me his card to call him if ever I gotten into another bad situation. These guys are best.

Mike Wolfe

Unbelievably great management with a fantastic service and repair team. Worked with me to deliver the best auto repair experience i have ever had. Brought in my mercades for a quick repair and they gave it back to me looking like a brand new car!! People are nice, knowledgeable, and FAIR. Please make this your first stop for auto service or repair!

David Masceri

Good experience. Jordan, our sales guy, was great. Friendly and easy going, but I wish he know more about the car. I appreciated the general manager personally making sure my car was detailed before I left at the end of the day. Could have been a bit more flexible on the price, but I felt like I was taken care of. Will return.

Bianca Flores

I have a 2104 Dodger Avenger and my bumper was completely taken off along with the fender and headlight. After getting my car back it looks completely amazing again. Thank you everyone for all the work you put on my car

Christian Adolph

Good luck trying to call this place. They answer the phone "hello" like its a residence and then wont answer if a cars available until you answer their screening questions.

Anad De Los Santos

We when for a buffing service to our car and they didnt. just clean water the kid used barely use . even the desimones owner apologized for the poor service.

Lindsey Arellano

Why is there never an option for no stars? Dont take your car here, its not worth the headache, and deception, and time, and money.

Nick Starace

Dont use them - they put in false claims with my insurance company.

Linda Nelson

OMG,,bad place to gat car,dont recommend to bay car,,,,,

Britannia Hind

Very good experience here even got free rental days

Robert Schlatter

Nice staff, but the towing is much too expensive