U-Haul Moving & Storage of Chester

1600 Highland Ave, Chester, PA 19013, USA

Address:	1600 Highland Ave, Chester, PA 19013, USA
Phone:	+1 610-494-8226
Site:	uhaul.com
Rating:	4.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 33

Reviews 23

Kyle Knutson

Ordered a 17 truck. Worker came 20 minutes late to open shop. Only one person was working and was on the phone while he was "helping" me. Finally got the keys to the car (never received the blankets I ordered). Got a flat tire while trying to exit parking lot. Worker told me to come inside to figure it out. Made me wait in line (the line took 50/60 minutes for 4 customers). Paying for the insurance I figured I was able to receive a new truck. Nope. When I finally got to the front of the line he told me that I had to contact roadside assistance (which he could have told me before I waited an hour in line). Roadside went to repair tire but said it would be a 75 minute wait. Went to return the keys and get a refund. He denied me a refund and said it was my fault. This was the WORST customer service Ive ever had. Waited 3 hours without left with nothing but a $60 check and no truck. Never even got the truck off of the lot. The only helpful person was roadside service (who was blown away that I did not receive a refund). Ended up having to waste $100 more on a Home Depot flatbed truck which I couldnt get everything I needed with. I could have hired movers at $160 and had none of this headache. Avoid this location at all costs.

Eve Anonymous

I have been with This Uhaul for over 10 years storing my cherished property. Today 11/30/12 I am 32 days late in paying my storage bill, times are so so hard. They (Paula Loveless, a very appropriate name, the Manager) just sent me a message, that she is auctioning my property in 13 days on 12/13/12. This was my only notice. This business is heartless, the owners are heartless they represent UHAUL. Uhaul is heartless, i hate this place. Beware, stay away, find a place that will care about items you feel are worth storing. UHaul is not the place, i am broadcasting this on facebook, the media, the better business bureau and any one who will listen..

David Brockway

This location is very accessible from I-95 North & South.rhere are truck rentals and storage lockers available. They also hold auctions for abandoned storage lockers at this location for delinquent / or failure to pay on lockers. The staff is very friendly

Anonymous User

Very courteous and prompt. I had reserved a 17 truck and since they did not have any 17 foot trucks available that day, they upgraded me to a 20 foot truck at no additional charge. Truck was very clean and they were efficient with their service.

Dex Mcgee

Tina, the manager, makes all the difference. She is customer-focused, efficient and inspiring. I wish more businesses had people like her at the helm. Thank you, Tina!

Mariah Brooks

This place is extremely clean, has no stench, no rodents and the staff is extremely nice. I recommend this location to everyone!

Crystal Rivers-Bradley

This storage place is ok but there price is too high. They charge a late fee if your 2 or 3 days late.

Argeni Bonilla

Buenas a tensiones al cliente

Tameka Love

I always use this place to storage my things, convenient but a little expensive

Marisol Capois C.

Medios buenos

Steve Lex

Service was decent. Good location to highways