Ketrow-Rothrauff Travel
| Address: | 110 Hollidaysburg Plz, Duncansville, PA 16635, USA |
| Phone: | +1 814-695-1100 |
| Site: | ketrowtravel.com |
| Rating: | 2 |
| Working: | 9AM–5PM 9AM–5PM 10AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
Location
Photos 1
Reviews 3
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Deborah Neville
Can you see the sucker coming? This agency screwed up, clearly, and will do anything to cover their tracks. Have you heard of customer service? The correct information was verified 3 times with the airlines and yet this agency continues to spew their untruths. Everyone makes a mistake...fess up! And lets talk now about accommodations ... did you yield a higher percentage on that dump of a facility you put us in the Keys? Picture this: all of our bathroom items were stacked on the 2 inch window ledge. It went downhill from there. Should I post pictures??? Do not underestimate your customers. They are NOT local yokels. Some of us are well traveled. Do not use this agency!
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Vince Raneri
Tried to support a friend who had mistakes on his itinerary from Ketrow in Duncansville, Pa. Ketrow wouldnt be supportive at all and we verified time and time again that they made the mistake according to the airline company. They also picked a horrible location in Key West for a price that we verified was overstated in relation to other hotel/motels I checked when I was there. I did not personally use Ketrow but saw what my friend went through after his first vacation from major cancer surgery three years ago. Believe me, Ketrow did NOTHING for him - I urge you to never use them.
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Paul Carr
Do not work with this company. They are not professional at all. I dont even know how they are still open.