Imagine Travel Vacations

313 S Greene St, Greensboro, NC 27401, USA

Address:	313 S Greene St, Greensboro, NC 27401, USA
Phone:	+1 336-617-0137
Site:	imaginetravelvacations.com
Rating:	4.8
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed Closed

Location

Photos 44

Reviews 6

Chuck Cook

Shane Lawrence and Imagine Travel vastly exceeded our expectations in planning our recent trip to Europe. We originally planned to fly to Amsterdam to begin our Viking River Cruise of Europe. However, during our preparations we discovered that the Royal Princess would be crossing the Atlantic to arrive in Amsterdam on the same day the Viking tour began at a price less than air fare. Without a hiccup, Shane made the changes, cancelled the flight, made our reservations for the ship and arranged for all the transfers. Since retiring three years ago we have been on several trips to Europe, Iceland, and Alaska. This tour was among the best. Before our vacation really got started, on the way across the Atlantic the Royal Princess stopped at the Azores, Ireland, Belgium and the Netherlands. As usual, their service including the food, the accommodations, the entertainment and the excursions was impeccable. This was our first crossing with Princess Cruises; it will not be the last. While we have been on a river cruise tour of Venice, Northern Italy, and Tuscany before with another company, our experience was that this Viking River Cruise of the Rhine-Main-Danube was superior to anything we have enjoyed before. The accommodations, onboard lectures, and excursion arrangements were equal to those of previous cruises, and the food was even better. The flavor, variety and portion size were more to our liking. It is amazing that the staff and crew of the Viking Ingvi consists of only some sixty persons. We felt as though we had our own personal staff as every need or desire we could conceivably have was quickly and more than adequately addressed. We heartily commend both of Shane Lawrence and Imagine Travel, and Viking River Cruises for offering superlative service and excellent value. We will be using both again.

Ellen Metzger

After reading such awesome reviews we used Imagine to book an Italian vacation. It started out great but then we were passed off to someone else "who had more experience in Italy." Again, it started off great - she was super nice - but then it went down hill. Our itinerary, after we requested it, was a bunch of info copied into a word doc, which was very confusing. Just before the trip we learned we were not even sitting next to each other on one of the flights (and we only learned that after asking for the full flight details including the seats). We learned we were booked 30+ minutes from the destination we requested because the destination we requested did not often work with travel agents. We tried to book tours but they came back several hundred dollars higher than what we found ourselves online and our food preferences were either never passed to the TA that finally booked our trip, or they were never passed to the airline which resulted in a very uncomfortable and hungry flights. Thank goodness for granola bars! In the process we were even told that they prefer to book tours or cruises because they are easier. Well heck, I could do that myself. In the end, we ended up cancelling on of their hotels and finding one on our own so that we could be were we wanted. And we booked our own tours. It was disappointing though because we opted to use a travel agent to make things less time consuming and stressful. As nice as they were (and they are!) I would not use them again.

MayCay Beeler

There’s nothing quite like word of mouth, and when it comes to the buzz about Shane Lawrence of Greensboro’s Imagine Travel, it was spot on. Stellar travel agent! For decades, I had gone online to self book myself on business and family related travel, but for this getaway- my first solo vacay in ages- I reached out to Shane (he came highly recommended) to send me someplace exotic, enticing, and FUN. He did not disappoint! He listened closely to my needs, provided personal attention (who does that in this day and age?) and sent me off to the amazing RIU Palace in Cabo San Lucas. Perfect! When a hurricane snuck up on me while at the resort, I was able to contact Shane and he answered me immediately. While there is little a travel agent can do to shoo away bad behaving weather acts of God, Shane assured me he’d help make up for it on the next vacay. Being in Mexico, it was nice to have a travel agent handle all the transfers, transportation, air/hotel reservations, etc., and, to know if I needed anything, I could contact him and get a prompt response. That’s the joy of not “self-booking”. Will definitely work with Shane again. Not just a nice guy but a savvy professional! -MayCay Beeler

Chris Mitchell

I would like to encourage anyone who may be planning a vacation to call Shane at Imagine Travel. I started booking trips with Shane years ago and I have not been disappointed or let down in anyway on any trip he has booked for me and I travel quite a bit. Shane gives his customers the maximum effort needed to ensure they are taken care of in every way possible. When Shane and I start looking for vacations he knows my style, what I like, and puts together custom choices of what he thinks I would prefer. This saves me a ton of money and time. Not only does he help with booking the trip but also holds your hand through the whole process and lets you know what to expect. He makes recommendations on what to do and what to not waste your money on while you are there. He has helped me in more ways than I can say and you simply will be selling yourself and your vacation short to book with any other travel agency. Take my advice and call Shane, you will not regret it.

Bill Lisseveld

Do not use Imagine Travel located at 313 S Greene St Ste 301 Greensboro NC 27401 for a Disney World vacation. Six months before our vacation, a co-owner at that location stated that you cannot book Bippity Boppity Boutique until 90 days before arrival. So I called the boutique 90 days before arrival, to find they were booked up at the Magic Kingdom and that reservations can be made up to 180 days before arrival. Today, less than 2 months before our vacation, I also found that she did not even make our flight reservations, that she left us to believe it was taking care of months ago. Due to this frustrating news, we are having to postpone our Disney vacation so things can be set up correctly by another agency. However, she did set up a prior vacation for us at the Turks and Caicos that was Fabulous! I have no doubt that there may be other locations she may be more of an expert on, just not Disney.

Carol Bourland

I am going on my 4th European vacation next month that I booked through Shane at Imagine Travel. I will never book a trip overseas on my own again. Shane and his staff literally take care of every detail. He even goes the extra mile and books extra hotel rooms for before and after my tour, he books the transfers to and from the airport and hotels, and will book overseas airline tickets if I need them. He suggested tour companies and locations that were perfect for me, and has been on many of them himself, so he really knows what he is talking about! I am from a small town in Wyoming, and we do not even have a travel agency. It was a lucky day for me when a friend told me about Imagine Travel and Shane. I have used CIE and Trafalgar tour companies, have traveled to Ireland, the entire UK, Italy, and Scotland, all tours booked by Shane, and have not been disappointed even once.