T & D Automotive

Reviews 7

A

Anonymous User

Amazing service!! I called in on thursday, because I just realized that my car inspection was already a month overdue. Luckily I was able to get an appointment for this inspection for friday. I was driving in from new york to get this done, so we set up an appointment for 11AM. I left new york at 8AM just in case of traffic, however I realized around 10:45, I was still around half an hour away! So I called up to let them know I was going to be about 15-20 minutes late. I got to the shop at 11:20, they said it was no problem. I sat in the room eating a little breakfast, while waiting for the inspection to be completed. There was a problem with my inspection! My rear tires were horribly destroyed. One looked as if the tread was almost ready to pop off just like all those treads you see scattered along the highway. Terry from T&D told me that by catching this, he might have saved my life, and from the looks of the tire, he was probably right. He told me that he would need to order some new tires for the car, and that the whole process might take a few hours. He actually lent me his own car to drive around while the car was being fixed! I have never EVER heard of service like this! This is the first time I have ever been to this shop! about 2.5 hours later, the car was done, with new tires and 2 new inspection stickers. Amazing service, dont know how else to thank these great men at T&D. They probably literally saved my life! (and definitely saved my day from boredom of just sitting in that room for 2.5 hours..)

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Jacqueline Rose Womelsdorf

This is a great little place. Everyone working there is so pleasant and friendly, the people at the front desk are very knowledgeable and are happy to talk with you about your options, service is quick and efficient, Ive gotten convenient appointment times every time I have gotten service there. And yes, thats all to be expected from any business, of course, but then they have some extras for their customers: theyve got a very comfortable waiting room with bottled water available, and a small library for light reading while you wait. Theres also a television (which can thankfully be turned off easily, if thats not your preference,) and free wifi for if youve got emails to write while waiting. Another thing that I love about T & D is that they have loaner cars available for their customers if service takes a bit longer. I had to leave my vehicle there overnight a few months back, and they loaned me a very nice, clean little car to drive myself to work/the grocery store/etc, no problem. I just had to sign one form agreeing that I would bring the thing back and use my insurance in the event of an accident, and I was out of there! So quick and easy. I was amazed that an independent small business was able to offer this service to their customers, and best of all, it was totally free! All in all, its a wonderful place. Every time I have been there, its been great. 100% recommendation.

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Chey Halye

I had my 99 Ford Explorer in to have the thermostat replaced on short notice. They fit me into their schedule the next day after I called as I needed the truck as soon as possible. I arrived a half hour before my appointment and they were able to start right away. The parts they ordered arrived quickly. They were honest about their findings, and made suggestions on what they found and recommended additional repairs and replacements, and had prices at the ready to go along with them. I was treated with respect and was thankful for their courteous service! The actual work that they did was great. I knew about how long it would take and they completed the thermostat replacement as well as a few smaller fixes within that time. They also took it for a test drive before and after the work they did. My truck was running like a champ again as I pulled out of their parking lot! Im glad I chose this garage to take it to and Ill definitely be coming back for any service I need in the future. Best garage Ive been to in the Easton area in the six years Ive lived in and around here.

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Da bombizzle

Went in to get a leak checked. It was from the Radiator. Was told it was the radiator assembly which included upper hose, lower hose and radiator. Cost was 920 plus tax. For the upper hose only it was going to cost 168 with parts and labor. That price included the 40 dollars for a pressure check. Picked up my car paid 40 fior the check than Went to Autozone and bought a 10 dollar upper hose. Put it in in 10 minutes. No problems so far. I cant imagine why it cost 168 to put a hose in?????? Owner was a nice person but I guess everybody is when they are raking you over the coals and attempting to rip you off. He probably thought I knew nothing about cars. My car wasnt even worth the quote he gave me. 300 - 450 would of been fair. 1000???? Really??? You must think I was born yesterday. 40 dollars is the only money they are ever going to see from me. I still question if they did anything to the car. I guess 40 is what you have to pay just to park it in there lot.

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Sigrun Hulshouser

Beware of up-sale. I used a new customer coupon for a $10 oil change. I only asked for an oil change, nothing more. I was called and told that my air and cabin filters "...looked like originals and should be replaced." Both had been replaced less than 10k previous. These items are recommended to be replaced every 30k unless driving in harsh (dusty/dirty) conditions, which I do not. I was not informed prior to the work that there would be an "inspection." To access the cabin filter one must open and remove the contents of the glove box for access. I had nothing to hide, however, I do resent this unsolicited and unauthorized intrusion. My significant other had a similar experience here regarding the "up-sale." Im sticking with Mark at M & W Automotive in Bethlehem. My boyfriend has worked with him for 14 years. Straight shooter, fair prices and always gives plenty of options to resolve current or impending issues.

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James Fritts

I have been wanting to write a review for some time. The owner, Daryle, always calls, keeps me informed on the status of my vehicles, and gives me the options that are avalaible. He was straight with me when I was having problems with my older Chevrolet and told me it might be time. Since my 2014 has a service plan it must go to the dealer but in a few years will be coming here. My son also recently has started to drive. He sometimes tries to save money by asking his friends to work on his vehicle. I introduced him to Daryle, the cost is always fair, and understands why the work needed to be done. You can not put a price on safety when it come to your family!!!

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Louise Gerace

I recently brought my car to T&D Automotive for a State Inspection. I was very impressed by the professionalism of the staff, the cleanliness of both the office and waiting room, and the coffee they offered me during my wait. While I was paying for my service, I became aware that they had an opening for a secretary. To make a long story short, I am now a happy employee of T&D, and can honestly say (from both sides of the counter :-) that this shop, which has been owned and operated by Daryl Picard since the 1970s, is the only place I would consider having my vehicle worked on. Their integrity and quality of service is second to none!

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