Address: | 730 Airport Rd, Hazleton, PA 18202, USA |
Phone: | +1 570-453-4141 |
Site: | independencetoyota.com |
Rating: | 4.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–4PM Closed |
TI
Tim Burkett
I stopped in to have my 10k service done while I was in the area for work... had some time to kill. No service writers to help me so I waited in line.... they have no express lane like every other dealer in the country evidently. So after being greeted rudley as if I was annoying the blue haired girl at the desk. I then told her I was there because I have a certified pre owned Tacoma and I need my 10k curtesy service done. Just oil and a tire rotate. She looked at me like she didnt know what I was talking about (even though I was at a friggin Toyota dealer). She then told me that she couldnt fit me in so I left. Now I am across the street at the hazelton Honda dealer and after being greeted wonderfully at the express lane I am now paying for my free oil change and tire rotate! I figure I can send a note to Toyota and ask for a refund because of the horrible service one of their dealers provided. Stay away from independence Toyota unless you enjoy getting slapped in the face.
ER
eric medina
my greatest experience was buying my 2013 RaV4 ; i was greeted by someone outside within 60 seconds. They took us inside and found the sales person I was looking for her name was JOJO. she took her time explaining me every thing I needed to know about the car but also she did every thing on her power to get me a good deal. from when you walk in the door till you leave every body in the dealership make you feel like home. i will definitely continue doing business here. great job everybody
JO
John S
I liked the fact that I was dealt with honestly and straight up. I liked the fact that multiple associates went over my current service and it was finalized by the service manager so that the CORRECT service was done. I had a bad experience with ANOTHER Toyota dealership in my area and I NEVER have anything like that happen at Independence Toyota.
JO
Joseph Landue
Poor this is the third time I have been there for service and every time I am quoted the cost for the repair something else is added I choose to go to the dealer because I didnt want problems but every time the same thing lets guess at the problem and charge the customer extra if its not. I will not recommend you for service
AI
airgun ranch
No Highlanders available after I called to insure there were, salesmen too busy to talk to us after we arrived after driving 2 hours to get there. I went to Haltermans in East Stroudsburg and found exactlly what I was looking for and drove it home that day.
JA
Jason Trimmell
Must Say excellent sales staff they got me approved in a loaded model corolla S and the service department was quick and helpful setting up my appointment for a remote starter they Shuttled me home and picked me up so convenient and nice people
ED
Eduin Medina Lorenzo
Bought my car not so long ago and it was an amazing experience. Jojo my sales person took great care of me and worked very hard on getting me a good deal. The service department is also amazing and always take good care of me.
BR
Brian Thomas
Associates were nice, great selection of cars. I test drove a used car that had a issue, they did try to resolve it, but after an hour and no luck I passed on the car. I would return if intreasted in another vehicle.
ST
Starlin
I have bought five vehicles from here and it has always been a great experience. The service department is very helpful and great to work with. I will definitely continue to do business with the dealership.
BR
Brad Hummell
Absolutely terrible, had them wash and wax my tacoma. Came outside to see nothing but scratches in my paint. Then guy argued with me trying to say they were there. I will never recommend anyone to go the
TI
Tiffany Hawk
Unprofessional! Unable to take responsibility for mistakes made. Poor costumer skills, very rude. Neglectful. Dirty atmosphere. Overall very disappointing experience here.:(
KE
Keith Matulevich
5 stars all day long, by far the most accommodating dealership around. This will be our 7th Toyota purchased in our family and theres a reason for that. Their the best!
RE
Rebecca Mooney
Excellent experience buying a new vehicle, Lon is a great salesman who is well-versed in all aspects of the cars he sells. Looooooooove my new Rav4!
YE
Yessica Polanco
I truely enjoyed my experience at Independence Toyota. I was able to get an amazing deal on my new rav4 and received exceptional customer service.
MI
Michael Lindenmuth
Wanna say thanks to everyone at Toyota for keeping us busy at Yevaks Auto Detailing very appreciated
BO
Bong Yaya
hazleton team has great people. they try their best to get u what they want with the best deal.
RO
Robert M Dohman Jr
Not as good as they use to be, dont do everything on their check list, but Mark it as done
GE
Gerardo Corbo
The salesforce are very nice and professional in dealing with the customer.
B?
Bà già Trầu
When you need something emergency for your car, they cut your throat !
TE
Technology Department
Great service. I am very satisfied with their professionalism.
RO
Robert Prussock
Took car in at appointment time and was done quickly.
RO
Robin Dower
Fantastic salesman and fun to talk to the salesman
JA
Jamie M
Great people to deal with and value their customers
JI
Jim Faust
Very friendly sales staff and service department.
LI
Linda Anderson
The service was professional and personable.
GA
Gail Marsilio
Great Service Dept.
SU
Susie Badowski
Great service.
GA
Gary Wilk
Great service
BL
Blaudy Rodriguez
Good service.
ER
ERICK Cabrera
Poor service
RO
Roncy571
Great staff