US Post Office
| Address: | 20 Vine St, Lansdale, PA 19446, USA |
| Phone: | +1 215-412-4983 |
| Site: | usps.com |
| Rating: | 3.7 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM Closed |
Location
Photos 1
Reviews 20
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Liz Fiola
This post office is horrible. They lie to you and tell you to they are the supervisor. When asked for a district managers name and phone number they refuse, which is illegal. Then the post master wont give you the info either because she is so rude she knows what you tell them will cost her her job. The people who work here are incompetent and should not be working at a post office, let alone a government establishment. They do not know how to be professional, polite, follow protocol, communicate or help you in any way. You would be a fool to use this post office. I have never had so many postal issues in my life with the exception of this facility. The Post masters name is Andrea Caraciolo. Make sure to ask her for her managers name the next time your package goes missing for three weeks, she is of no help to you and rude. She told me her boss name is Chew. Seriously? I am not the person to be undermining and telling nonsense. I will be writing a letter to the post office demanding a reason why they let their employees who make major mistakes talk to people the way they do.
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Kelli Hinkle
I placed an order for 6 items online and I must have accidently missed putting in my street address and all the items were shipped to my name at Lansdale, PA. Luckily my phone number was on the first package and the woman sorting the mail called me to make sure it got to me. When I went home and saw that it was only 1 item I feared about the other 5. As I was on hold with the post office I got a call from the same woman telling me another package came! She remembered my street but wanted to verify address. I told her the situation that there could be 4 more packages with the same and she took it upon herself to look out for them and put my address on. She also said she would leave a note for her coworkers. I am so grateful that they went above and beyond to make sure I got my packages! They have to be very busy just before Christmas and it is nice they just didnt return to sender!! My friends and family will get their gifts on time thanks to the great workers at Lansdale Post Office!!!
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Jim Musser
We have an issue with the mail not being placed securely in our locked mail box. We have talked personally to several carriers, wrote a letter to the Post Master (NO reply), called the PO on two or more occasions and people alledging to be supervisors said they would talk to the carrier and straighten it out . It has not solved the problem. The carriers are careless with the mail, and several times a month we get a neighbors mail. I think it would be better to privatize the PO. Maybe we could get better performance at such a simple job. In that case lack of performance would be a disciplinary matter and might even produce results.I have MANY pictures that prove mail doesnt get put securely into the box. And I am not counting days when mail was too much or too bulky for the box. Interesting nobody has asked about that. Indifference is alive and well....
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sdlong329
If I could rate them as a ZERO, I would. My previous carrier was a charm! Unfortunately, she retired and was replaced with individuals who could care less. Some of her replacements would rather do anything other than their job. Dont expect them to scan the bar-code on your package, as a woman who purports to be the Lansdale Postmaster says they do not have enough time or money to scan packages (what a crock). One carrier showed me their scanner - identical to the scanner used by UPS, except the color is different. If you are shipping something to a customer, be prepared to tell them that packages are not scanned at Lansdale, nor are most which go through Philadelphia sorting facility. UPS and Fed Ex are fairly competent, and rarely make excuses.
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Helen Patton
Although not the post office that delivers my mail, it is centrally located so that I use it often in clearing my to do list. I have always found the staff to be very helpful and friendly, always ready with advice on how something should be mailed. They give you the time you need, even if there is a line. The other day there was a problem with the computer, the post office was closing and I was feeling a little anxious that my issues was keeping them there past closing. Multiple people helped until the problem was solved. All were so helpful and courteous. My thanks to all of you, your patience and assistance is greatly appreciated.
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Valerie Van Pham
Because I commute to Philadelphia every day, I leave before any post office opens and return after most post offices close. Lansdales extended hours on Saturday provide me and many others the solution to this. The post office crew is effective, efficient and friendly. They turn postal chores into postal possibilities. Thank you Lansdale Post Office.
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Boy Aloud
I am very very very happy with the service every time I go there even if I wait a little bit in the queue . Where are worth waiting for because they treat me with respect, courtesy, and theyre very kind. I am glad to go and drive extra 5 kilometres away from the one next door to me to be serviced by teh areas best post office.
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Jay Dong
Good and friendly service, my only complaint is that they lost my mail that was very critical and now I have to pay late fees and/or set up court dates due to the Post Offices error... so you can understand I am a little frustrated by the situation.
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Sami Pfeiffer
Very nice and helpful staff. Have been in a couple times (Im new to the area) had a long wait due to the holiday season, but the staff was fast and apologised for the wait.
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Yeokyeong Kim
A lady named Denise Brown was amazing and did everything she could to insure my package arrived. She stayed after hours and called a company with me. Truly impressed.
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Patty Gardocki
My mom says she bottoms out her car when she tried to go to the Lansdale post office because the pot holes are so bad. Any chance theyll fix them soon?
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সজীব কয়েস
Unprofessional/rude individuals at the counter. Mails get delivered to wrong addressees quite frequently. Go to Hatfield post office for good service.
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Ross Gunderson
This post office is always busy. The people there are always helpful though!
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Richard Grant Smith
Very pleased with service but long lines should be addressed in some way.
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Alex Calinescu
Not very friendly people. Depends who you end up getting at tge register.
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Yevgeniy Dyo
Always had a pleasant experience at this post office
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Terrance Pinkett
They do an awesome job! Super friendly
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Maria Halper
Good, but always a line, busy place.
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John Oskanian
Not enough help. user "unfriendly"
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Skorch
Great place always on time