Address: | 501 Callowhill St, Philadelphia, PA 19123, USA |
Phone: | +1 215-627-3510 |
Site: | cubesmart.com |
Rating: | 4.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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kathleen biddick
REAL HUMAN MANAGERS (Remember back in the day when managers were human?) Real human beings @ CubeSmart Philadelphia. Do not miss the chance to discuss your storage options with manager Joan P Vaughn and General Manager Mike Rodgers. I have been working with them since April 2014 on a complicated 2-step move (which means 2-step storage as well). I am a "regular", until the move is over in November 2014. They are consistently efficient, offer service above and beyond the call of duty, and are also very wise and funny about the world of "stuff." (Yes, a sense of humor is important when moving and storing). The facility is clean and glitch free. CubeSmart should clone this amazing managing team. When my 2 step move is over, I plan to send both Joan and Mike some beautiful flowers. They deserve it! -- very satisfied customer.
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aujah irvin jenkins
CubeSmart was very clean. The staff was very helpful and friendly. Tina was very patients, helpful and understanding with all my many questions. She is one of the reasons why I will be using this storage company above all other. Its hard to find this combination at other storage facilities in the area. Its also downtown so thats really good. I will definitely be recommended this company to everyone I know. Thanks for the good service.
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Marlene Jackson
I have been a cubesmart customer for many years. currently I have 2 units and a parking space. I have always received excellent service and care. the general manager Mike Rodgers has always made sure my space and business needs have been met. Rick makes sure the building is maintained and that customers are cared for. Mr Sohail Ata and Ms Quentina Frields are a a welcomed addition to the Callowhill team.
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Barbara Price
i have been using this storage facilty since 2000. Even though it changed hands I still enjoy good service and assistance whenever I visit the facility. I plan to continue using it knowing that my beongings are safe, I have easy access when I require it and can always ask for advice.The staff is service oriented and on the ball.
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Anonymous User
These people are crooks. I signed a lease with them and they marked my rent up within 2 months. They also access fees for online payments and anything else you can think of. You are much better off going outside of the city to store your items. If you cannot do that, I suggest uhaul.
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Segen Gebremariam
So far, I can only speak on my move in process. I had a pleasant time speaking with the employees. They made my move in very easy and and helped me keep track of my time with the truck. They were very helpful throughout my very difficult move. I am very grateful!!!
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Michael Dupree
I have reserved multiple large units and all check-in processes were wonderfully smooth. Looking forward to continuing to utilize this space over the next few months. Everyone there seems to be so nice and I noticed them speaking to other renters as well.
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S. Cooper
I am writing to praise the stellar service I receive from Joan Vaughan at this facility. She is always polite and very helpful when accessing our unit. It is due to her friendliness, that my team and I continue to utilize this site. Shes a keeper!
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Aine Doley
CubeSmart is clean and secure with friendly smart staff. We always come back to CubeSmart because of these things. Its hard to find this combination at other storage facilities in the area. Its also downtown, convenient!
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Tiffany Lewis
Cubesmart has excellent customer service. The staff is very friendly and helpful. Quentina was very helpful to me and she very patient with helping me found what worked for me. I reccomend cubesmart to everybody.
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Hartmut F.
Kathy and the CubeSmart Team were very friendly and always ready to help. It was easy to reserve a storage and move in. Great location and access to the unit from 6am - 10pm !!!
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Daniel Parmenter
My experience at CubeSmart Self Storage at 501 Callowhill St was entirely positive. All staff members were very helpful and the storage space is perfect for our needs.
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PASQUALE CAPOCCI
Very good experience! Kathy is knowledgeable and helped me find the perfect storage unit according to what my company needed. Thank you Kathy!
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Robert Correia
Facility was convenient, access is secure. Staff was very helpful at check-in. Looking forward to a long working relationship.
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Nancy Hellebrand
Theres always a warm welcome and great service at CubeSmart. The building is clean and the units are ample. All good!
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Alycia Scannapieco
Very experienced! Also detail oriented with paperwork and gave us great advice. Pleasant and very helpful!
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Lily mcclure
Easy to get to (with a car) with convenient 24/7 access to your cube with gate code. Never busy.
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Marc Pelberg
Great place really helped me and my business. Kathy has been wonderful to work with!
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Philly Phatso
Expensive, they charge more for a big unit than some apartments cost in NE philly.
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Peg Fitzpatrick
Excellent service! The general manager is terrific; very helpful.
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George Hudson
Good service...very helpful with questions and a great facility.
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John H
Expensive and inconvenient. Raised rent after four months.
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Joe Nothanks
Its a self storage place. They need bigger dumpsters.
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Luke Jette
Easy to load and unload. Sometimes crowded
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MICHAEL W SMITH
Really excellent customer service.