Address: | 820 S 11th St, Philadelphia, PA 19147, USA |
Phone: | +1 215-928-0376 |
Rating: | 4.9 |
Working: | 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM 6:30AM–5PM Closed Closed |
WI
William Pannapacker
I was visiting Philly with my family, and our old minivans brakes started smoking: people were honking at us, and saying that we might be on fire. I doused them with cold water from our cooler (possibly warping the rotors) and, after checking my family into a hotel, took it to Frank and Tony on nearby 11th Street. Tony found me a parking spot overnight, even though they had almost no room, and the next day, after calling with a few questions, Frank called again to say our brakes were fixed. I was just happy that everything would be ok and figured it would cost several hundred dollars. But this gets even better. Frank had checked the brakes, adjusted them, and made sure they were safe to drive the 700 miles back home: NO CHARGE. He took time to explain the cause of the smoke and recommended we see the dealer who installed them to double-check when we get home. Talk about a class act: honest, courteous, helpful. HIGHEST RECOMMENDATION!
ZA
Zachary Glaysher
They were the most helpful folks. One of the mechanics saw us at a gas station and realized we were having trouble. Graciously he helped us try to figure out the problem and even went as far as to contact his boss to see if they could open the shop for us to get it fixed. All of this was done on his day off... Then when the woman that was going to tow the car came by, she went through a checklist of ideas to try before towing it. One of them worked, we got the car on, saving us so much time and money. I highly recommend anyone with car problems to go to this shop. Theyre focus truly is the customer, not just money. Thank you 11th Street Auto!
ED
Ed Myers
I have been taking my 95 Toyota Avalon to Eleventh Street Auto Repair for over 10 years. They provide reliable, expert, and trustworthy service. On one occasion when I needed the steering box (rack and pinon) replaced, they suggested that I take it to a Toyota dealer who would have more experience in this type of repair. In the dozens of other occasions, they have maintained the car so well that I have been able to take it on long distance trips even though it has 140,000 miles on it. I cannot say enough about how reliable and friendly they are. In my opinion, the best car repair shop in Philly!
A
Anonymous User
The gentlemen at 11th Street Auto Repair will take care of you like they have known you for years. I took my Toyota in for some brake and belt work. Once they looked at the scope of the work, they called and provided options, estimates and a time-frame for completion. They got the work done right the first time, saved me some money over taking my car to the dealer and finished the work when they said they would. The prices were fair and they promised to fix or adjust anything related to their work for free if it wasnt right the first time. Highly recommended!
KA
Kate Athmer
Took my car here for an inspection and because my wiper fluid wasnt spraying out anymore. They reconnected the hose on the wiper fluid for FREE, and my 10 year old car passed the inspection the first time. They didnt even try to push new windshield wipers or a battery or an oil change on me - unlike every single other inspection place Ive been to in Philadelphia. Car was ready on time and they were very friendly, plus the location + price cant be beat.
AL
Alisa Scharf
I had my car inspected here and they fixed my squeaking brakes - a problem the guys at Pep Boys on Columbus said was not a problem and "some brakes just squeak." It wasnt overly expensive but not really cheap either. I would take my car back here in a pinch. The only area of confusion was when I dropped my car off after business hours for the inspection. there wasnt really a clear "drop off" area for my keys and information.
A
Anonymous User
I brought my car here after getting a $1000 quote from another shop and wanted a second opinion. Long story short, my initial quote was $570, only to actually come out to $517 because "it took less time than (they) thought it would." I stood there confused, who has ever heard of a mechanic lowering the price because of an hour overestimation? Trust worthy, quality work... only complaint is they arent open on weekends.
JE
Jessica
I brought my car here because of how many great reviews they had but i wind up wasting my time and money catching uber there and back for them to tell me to take my car to the dealership. I did and when i called back to get an estimate for the repair, willing to give them another shot, i found the older man to be rude. Plus they never called me back like they said they would.
MI
Michael Kihn
These folks are not only honest and very experienced, they are genuinely nice people. They will not try to sell you something that you dont need, will explain in direct terms what should be done and have your work complete that same day. No better repair shop anywhere in Philadelphia.
KE
Kelly Sharadin
I have been a customer for the past few years for a number of reasons. Polite and excellent customer service! Timely service which is very important for a busy person like myself. I always feel valued and respected as a customer. Would not take my car anywhere else than 11th Street Auto.
AN
Andrew Meinert
These guys are excellent. Unfailingly honest and quote you reasonable prices. You wont feel stupid for not knowing everything about cars and they wont press you to make unnecessary repairs. Even though its a trek for me to south philly, I wouldnt go anywhere else.
A
Anonymous User
First, they have the cheapest price for a diagnostic for a check engine light. Second, they didnt even charge me anything because the only problem was a bad sensor. All of the employees were very friendly and nice.
CA
Calvin Thach
Fast, simple, and straight honest people. I would recommend these guys to anyone I know! I will defintely bring my car back to these guys if I ever need to again!
RA
Radhika Shah
These guys are amazing! They have my business for life. Honest, straight forward and do the job right. I will go to them for everything with my car!
RU
Russell Lewis
Good reliable mechanic. They got me in and out very quickly. Repair cost was less than the estimate. I would recommend this place.
NI
Nicholas Elmer
Friendly, straightforward, and timely. They have helped me during more than one "car crisis" during my time in the city.
JA
Jay Hernandez
Ed guarantees all of his work. If something purchased is not working he will happily allow for an exchange or refund.
KY
Kyle Antoian
Fast and friendly, no-nonsense guys. Highly recommended. Always do great work and not too expensive.
JO
John Burke
Excellent auto repair shop, very honest staff who wont make you get unnecessary service or repairs.
JO
Jonathan Ball
Great service. Honest and fast and friendly. What more could you want?
CH
Chad Caballero
Best auto repair shop in Philadelphia. Fair prices and honest work.
JE
Jefferson D Monastoque
Very honest and agile. Best Auto Repair in the City.
MI
Michele Clor
SO helpful and honest! Thank you!!!
DM
Dmitry Lyakh
Seems like honest mechanics exist!