Address: | 2315 Babcock Blvd, Pittsburgh, PA 15237, USA |
Phone: | +1 412-931-2400 |
Site: | aquilis.com |
Rating: | 4.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–5PM Closed |
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Kelly Phillips
Aquilis was wonderful to work with; they added some RAM to my MacBook Pro recently. I felt their staff went above and beyond in working on my MBP to make sure all of my applications were re-added to the computer in an OS upgrade and to make sure things were done right, not just done fast. The owner was really helpful from the start and was very transparent about pricing and quality differences between parts and hard drives. To a person who doesnt know much about these things, it was really helpful to have it explained to me in an honest way. They were very communicative and kept me in the loop about the day or two extra it was going to take for them to properly fix my issue and install the extra RAM. Im sure they spent more time than they probably planned in my original quote, and regardless, did not charge me extra and finished the job. My only complaint is I think their storefront could be a little more professional. It isnt very tidy and I dont think it reflects on their business all that well, unfortunately. Paperwork and pizza boxes all over the front counter, that sort of thing. But I was quite happy with their service - and thats really what counts!
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Tracy Mueller
The hard drive on my computer went kaput on a Saturday night. Sunday morning I did a google search on computer repair people and Aquilis - North Hills/Pittsburgh popped up. I typed my problem in and within 15 minutes I got a reply and they said that they would come out to the house that day. I thought that was a typo but they were dead serious. I scheduled the appointment and Nick showed up right on time. He diagnosed the problem and took my computer with him to work on it in the shop. One week later, he brought the computer back to me and set it up in my home. It is better than it ever was. He took the time to set up all my programs and explain to me what he repaired and how to navigate some of the new programs he installed. If you are going to have to go through the agony of a hard drive crash, Nick is definitely the person that you want to call to ease your pain. He is extremely knowledgeable and his prices are very straightforward and more than fair - and - if you are a computer idiot like me, he is very patient! Dont hesitate to call these people for any and all of your computer needs!
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Vivianne O
Nick and his team at Aquilis computers have been incredibly wonderful to work with. I cracked the screen on my MacBook Pro (early 2013) and had to find a way to fix it that was cheaper than what they would charge me at the mac store. Nick was very accommodating, told me my options (used vs. new), and explained gave me a breakdown and explanation for the price. In addition, I had a second laptop with a broken screen that I decided to fix with them (my luck isnt that great/Im clumsy). Nick was sure to keep me updated every step of the way and gave me prompt, flexible, and courteous service. Though I hope I never have computer trouble again, if I do I will absolutely go to them.
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CJ Malm
Staff is friendly enough, and has a decently quick turnaround, but they do not return messages. My computer came back to me with the same symptoms I dropped it off with, despite the fact that they said it was tested after the repair. I left a message after hours explaining this and did not get a callback, nor did the owner ever call me to arrange a weekend pickup like the staff promised he would. I did some research on my own, and there were things they hadnt tried. Id almost rather pay more & wait longer to have a more thorough repair done. Will gladly change my review if this gets resolved.
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John Criscuolo
Great Service. Great People. Affordable and fast! We have had a very slow running computer and we were having issues getting our E-Mails and Facebook. We dealt with it for awhile and then a close friend of mine recommended us to Aquilis. They came out to the house and were very fast. We got our memory upgraded to speed up our computer and Nick was very friendly and easy to work with. Before he left, he made sure everything was working and that I understood how to do everything right.
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N Zaren
You need to look no further. Nick is your guy. After reading several reviews on Nick Aquilis I decided to give him a try. I made the right choice. He came to the house, was very professional and knowledgeable, and got the job done to perfection. I have had other computer repair people in the past and Nick is the one I am going to continue doing business with. He knows his “stuff”.
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Linda Sweeney-McLean
Excellent IT Service and Computer Lessons. I was patiently sat with and shown how to use all my mobile devices and my new MacBook. I just switched from PC to Mac and Nick was very thorough and taught me everything. Unbeatable price. I recommend Aquilis to anyone in the Pittsburgh area. Definitely the best IT Company Ive ever worked with! Better than going to the Apple Store!
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Tian Sui
A great place to fix your laptop. Very friendly and does professional work. Leave a phone message in the morning and they respond it in noon. They fixed and installed a ssd in the same day. The service price is cheaper than other place in the area. The only minor problem is that this place is easy to miss. They really need a logo or a sign for the store.
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Judy Boyer
Fast turn around! Replaced a dead hard drive in my Dell Laptop after it went bad. My computer was very slow. The tech came to my house and diagnosed it was a bad hard drive. I had my laptop back-up and running like new the next day. It was even delivered back to me and EVERYTHING was back on it! Highly recommend these guys.
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Molly Esposito
Nick was patient and attentive to my questions and concerns. He took time to explain everything to me so that I could understand. And he showed me how to update and maintain my computers internet security so that I can avoid any future issues. Looking forward to a possible computer build with Aquilis in the future!
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Stephanie Aldrich
I walked in with a laptop with water all over the motherboard, wouldnt turn on at all. I walked out an hour later with the same laptop, functioning perfectly. It cost like 40 bucks, and that includes the data recovery we did first just in case. Amazing, prompt service at a very reasonable price. Im very happy.
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Sue Minahan
My computer had a virus and my laptop kept disconnecting from the Internet. Tyler and owner Nick fixed everything and also helped with some other issues (and showed me how to navigate MS 10). This company is fair, helpful and knowledgeable and close to my home. I am happy with their service.
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Pamela Kress
Oh my gosh ! Aquilis and the folks who work here were excellent, competent, reasonable and pleasant as can be. Fine young men, they are. Highly recommended, and when my old computer finally needs to be out to pasture, and I need upgrades or a new one, I will be back here. Honestly.
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Daglot Alta
I had a problem with my computer, went to the store, about half an hour before it closes. they made sure they tested everything they could to figure out the problem. without getting mad for having to stay late. or and of the dumb things I might have said.