Murray Avenue Locksmith

2004 Murray Ave, Pittsburgh, PA 15217, USA

Address:	2004 Murray Ave, Pittsburgh, PA 15217, USA
Phone:	+1 412-422-2004
Site:	murrayavelocksmith.com
Rating:	4.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours

Location

Photos 100

Reviews 8

Shoham Zober

Updated at the end of the original review. The guy (Dahvid) was rude (I am originally from Israel and its people like David who keep me away). I was charged $170 for a new doorknob (at wholesale these things cost $20-$40, so for twenty minutes of work $130). Afterwards, some of my keys didnt work on the new knob and he said Get new keys. He wanted the money and beat a hasty retreat once he was done. His diagnosis was quick too -- its broken, you need a new knob - after 3 seconds. Most likely the screws needed to be tightened, or perhaps the other keyholes needed work as well. I say this in large part because he shrugged when he tried they old key on the deadbolt (which was not replaced) and said it kind of works. But Dahvid wanted a quick buck. And David got a quick buck. Bully for David. Zero Stars. Update: This is the locksmith mafia. The reason that most of their reviews are 5 stars is because they harass you until you changed your review and offer to pay you off to change it. Really sketchy. Some things I didnt mention in the first review: The locksmith was supposed to show up at 4:00. I called the store at 3:15 to see if he was going to show up at 4:00. Now on the owners response, the locksmith waited for 40 minutes. This is a lie. Also, Dahvid, the sketchy locksmith, not the sketchy owner, when I asked if they take credit card, didnt say "Yes", but instead "We prefer cash or check." After I refused to change my review, this crew went around calling my distant relatives to intimidate me. This place should also check their hiring process which seems to be race based.

dovid jacobowitz

I called Murray Ave Locksmith and asked them to install an outdoor access card system outside of our side door. On my initial call, I spoke with Chris at the store. He was very courteous and friendly and took the information as to what I wanted done and arranged to have a specialist call me back. Soon thereafter, I received a call from Dave, a super knowledgeable guy. He came to our business that same day to look at the door and the frame and our computer room. He did research overnight and called me the next day. He discussed alternative units, answered all of my questions and we agreed on a specific hardware set. Before accepting the proposal I spoke to a couple of other companies. Murray Ave Locksmith was not cheapest company but I felt the most comfortable with them. On the day of the installation, Dave and Sam showed up on time, installed and connected the new unit and reached out to the manufacturer to assure I ended up correctly adding all Fobs into the software properly. End of story, the system work perfectly as we finished up the software setup and buzz in the 1st fob we tried! Nevertheless I got a lifetime warranty on the hardware and reliable locksmith company I can trust.

Aaron Lang

Extremely disappointed. I went to Murray Avenue Locksmiths to get two keys cut. I prefer to avoid big box stores such as Lowes and Home Depot and the like. I went here trying to support the little guy, and hoping to get a quality product from a skilled locksmith. I had two copies of two keys made. When I got home, only one was able to turn the lock. I went back to the shop two days later (they are CLOSED SATURDAY) and the guy "went over them again". When I got home, the keys were still not working. Extremely frustrated, I threw away the keys and drove to Lowes. I used the Minute Key kiosk (a robot) which cut me the copies I needed. When I got home, all four new minute keys turned in my locks like butter. Huge waste of time for me, very annoyed. So much for helping small business. Only reason theyre getting two stars is that they were friendly and the store is clean and well maintained - when its actually open.

Wanda Levitz

Our front door lock just fail off in our house , this lock was purchase few years ago when we moved and renovate the hose. I found online new lock just similar for what I have for about $1000.00... I called Murray Avenue Locksmith and they show up for free to diagnose my lock. Dovid, the guy that arrived, was friendly and precis. I explain him the issue and after short troubleshooting, he figured out that he can replace just the piece of the cylinder. 30 Minutes later he came back with the part and replaced it. Now my lock work just like before . Dovid charged me zero (0) dollars and refused to take any kind of payment I offered. They deserve to any complement you read here in those reviews ! Afterword I realized they have a store just 2 blocks away from my house, so I stopped by to thanks them and found clean and welcoming place . This kind of small businesses we need in our community ! thanks guys for the help

Vivi Couch

I was locked out my apartment with my son and locked the key in the car by mistake . I called Murray Avenue Locksmith and a nice voice was on the other side of the line , He got my information and promised that they will show up as soon as possible. Two minutes later Uri called me and said he is on the way to save me . I was waiting outside with my son for about fifteen or twenty minutes and he show up with nice white truck. a Nice guy with a big smile got my ID pick my lock and got us in quickly. it was nightmare to be outside your house first thing in the morning , but this guy was quick and efficient I promised myself to express my experience here so we can all and cherish this company -Murray Ave locksmith Thanks Vivi

Joanne Solomon

Highly recommend this business. My front door lock would not close 8 at night and I did not want to go to bed with the front door open. The owner showed up within the hour and I had a new lock on my door with very little time spent. I had to change the entire lock and knob and he came with his fan fully equipped with a nice selection of knobs to choose from. I got a beautiful new lock and knob that did not clash with my door. He was friendly, approachable, and by the time he was ready to go, I felt like I had made a new friend. Best of all, I did not end up with sticker shock. The service was honest and reasonably priced. The owner is truly a nice guy! Thanks!

Ken Uram

Extremely disappointed. They wanted $215 to change a lock on a storm door. Really? I just called Lowes and they quoted me $199 to buy an identical new replacement DOOR! They still charged me $29 for a service call. What a scam. Probably drive around charging service calls all day because Im not sure who would pay these prices. Of course they told me the lock on my door was the expensive one. Sure it is.... what a waste. -------------------------------------------------------------------------------------------------------------- Well, you failed miserably with satisfying this customer. I found another locksmith and they charged me $75 for the same project.

Hadassa E Kamensky

I have dropped in many times to get copies of keys and was always served by a friendly staff. Recently, my keys were locked inside my vehicle and the street I was parked on had their number on the truck. When I called, David, the owner answered the phone and told me to wait outside. He and his assistant were there in less than five minutes. No damage was done to the windows and he opened my car easily and efficiently. The cost was more than reasonable. Watch for coupons also! Excellent service and clean store! Thanks for being in the hood!