Jantzen Lock & Safe Co

276 Meeting St, Charleston, SC 29401, USA

Address:	276 Meeting St, Charleston, SC 29401, USA
Phone:	+1 843-722-8282
Site:	jantzenlockandsafe.com
Rating:	3.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 51

Reviews 16

Snoopy Waite

One star too many but you have to put one. They are Unethical and give locksmiths a bad name. They make duplicate copies of keys that clearly state "Do not Duplicate" knowing they are putting institutions at risk. I called and gave them a part number to see if they had a particular lock, they said they had it. Upon arrival, they tried to pass off something different and did not have the lock I had requested.

Mary Kay Day

One star is too many! No stars here- service was Awful! Overpriced and not customer service oriented. I requested to have all locks re- keyed in my newly purchased home -one door was not , so I had to call them back. I was charged an additional $130.00 service charge! Definitely would NOT recommend! In addition when I questioned the charge they were rude and said it was my fault the door was missed!

M. Riordan

Requested to have a lock re-keyed. Location literally across the street. $16.00 re-key charge, $6.00 for 2 keys, $145.00 service fee. They did mail us a key copy for an extra $7.00, so that was nice. Was told they had to take their truck over there + 1/2 hour labor. Could have just bought a whole new lock for that price. Ridiculous. Hate they had to drive 200 yards to the location!

Saye Simpson

Great service as I needed a new key for my car. My old key was worn down after they tested the key and realized that it wasnt as smooth turning as it was supposed to be. They cut a new mechanical key so that I would have it and explained thoroughly how the locking mechanism worked. Very professional, courteous, and knowledgeable. Will definitely use again.

Peter Rupp

The best locksmith in town! Super friendly and very knowledgeable. They were able to make copies of my 1989 Land Rover Defender ignition key & fuel cap key. The keys were made in England and another locksmith said he couldnt do it. I have been coming here for years because of the great service and ability to always make key copies.

Esther Lowndes

Have always had the BEST service from JANTZENS! They have even talked me through an installation over the phone when I was out of town and could not find service. JANTZENS always has been able to find the right key or make one to some of the oddest locks around! Will keep them as my lock masters forever.

Thomas Glenn

This is the worst place in Charleston. They NEVER have availability when needed, and twice I have been either locked in or out of my place of business and told that Id need to wait several DAYS for an appointment. Call someone else. They are overpriced and not service oriented.

outdoor 7or24

Great friendly service. Explained up front they may not be able to cut a great key from my worn key. They did a great job and cut a great copy. Service (in a customer no service time) like this will make me come back when I need locksmith work done.

Tyler Sawyer

First time Ive ever had a spare set of motorcycle keys! The staff is extraordinarily helpful and dug through a number of keys by hand to find what I needed since my particular key was not in any of their books. Thank you so much!

Ellen Frisch

Great customer service. Had emergent situation and needed home and truck locks changed. Response time was excellent! Eric was extremely helpful! Highly recommend this long time Charleston business!

Justin Burch

Great service and very professional. My car key broke off in the lock, they were able to quickly extract the broken piece and cut a new replacement; quite skillfull!

Jordan Neely

Went in to have a few locks on my truck cap re keyed, and they did it on the spot. extremely reasonable and very professional. Highly recommend these guys.

Kevin Bourque

They cut two new keys for my car after I lost my only copy, delivered them to the vehicle and charged half of what I figured Id pay. Highly recommended.

Michael Carnell

Love Jantzen. They are my go-to for all key and lock related needs. Have been able to supply with odd British car keys for years.

Shalee Nicole

Great place, friendly owners. They can copy any key no matter how weird

Clara Tala

Great customer service