Address: | 1109 Bent Oak Trail, West Chester, PA 19380, USA |
Phone: | +1 610-873-0622 |
Site: | jamesbrownphac.com |
Rating: | 5 |
Working: | 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM Closed Closed |
A
Anonymous User
Incredible service and expert advice. We have used JB for all of our PHVAC work over the last 6 years. It started with a basement remodel where they did an incredible job rerouting water lines through the joists, installed a basement bathroom, upgraded to a tankless hot water heater, and most recently helped us modify a soffit and all of the plumbing/water lines in there. The quality of work is second to none and it really helped us to be able to get the taller cabinets we really wanted. With all of the work theyve done in our house, we have never had to call them back for a follow up repair. Highly recommend them if you want the job done right, at a reasonable price, and the work done by a knowledgeable, highly skilled individual. Finally, the one thing my wife and I appreciate most is continuity in the mechanics that have worked in our house. Over the course of 6 years Jim, Scott, Phil and Sam have always been there providing the same great service. Thanks guys!
AN
Andrew Laws
James Brown did what Horizon didnt and that is to treat their customers fairly and with exceptional service. We called Horizon who we have a maintenance contract with because of a problem with the furnace. We were told that the furnace was completely shot and needed to be replaced. Before leaving the technician arranged an appointment for the following day with the Horizon furnace sales team.He left me with this bleak news and in a cold house with a young family. Thankfully Scott from James brown was here within an hour and told us that this was not the case and although the furnace would need replacing he could restore the heat and order the damged part in the meantime .. thank you and well done. .. consider me a loyal customer. Shame on you Horizon
JA
jacky wilson
Scot Brown and I met at a networking event called LeTip. I immediately knew he was a trust worthy guy. I had them come out and do service on my town house and the guy who came out as great. Very personable, friendly, clean and timely. He didnt judge me for the "dumb" questions I was asking either. I had an emergency with my boiler at another property and it had stopped working on a Thursday afternoon. I called around 3PM and Scott had someone out Friday morning and got it back running by 9AM. Their service is fantastic and I would recommend these guys to anyone and everyone.
AL
Alex Whitelam
These other reviews are spot on. Jim and Scott worked on the AC unit in my condo. A discontinued part was needed to be found, bought and then installed. Their service was fantastic and made it feel like they were your brother/uncle/dad working on your house. Their pricing was more than fair as well. I have mentioned them to my coworkers and would totally recommend giving these guys a shot if you live in the West Chester/North Mainline area.
CH
Christopher MacNeel
The "Hardest Working Man In Plumbing". I had them put in a water heater in a tight spot. Shopped around and got a couple quotes. They were the best and they did a great job, no complications no worries. They seemed very trustworthy and did a quality job, I will definitely be a return customer.
DA
Dan Stabilito
I was a new customer and contacted them at 11AM and they sent a technician to my house by 1PM same day. EXCELLENT customer service and the technician, Mr. Phil Duffy, was professional, courteous and thorough. I would HIGHLY recommend this company.
KA
Karl Graves
Jim is quick to respond, professional, and does great work. Shows up to a job with a joke and a smile. A+
LA
Larry Perez
Mr Brown came on same day I called to fix plumbing issue with fridge. Awesome job
DO
Doug Rider
Excellent service, Jake is very knowledgeable and great customer service